Mozilla Fix Firefox Crashing Problems: Skype Add-On Blocked

By Jamie Pert - Jan 24, 2011

Mozilla has recently revealed that they have had to ban Skype’s Firefox Add-On; this is because it was causing slow page-loading times and over 40,000 browser crashes a week.

The problem was very widespread as the extension automatically installed itself when people install the latest version of Skype on their PCs, I experienced this first-hand roughly 1 week ago, however didn’t realize how widespread the problem was, it is thought that Google Chrome users may also be experiencing similar issues, however this is unconfirmed.

According to Cnet, Mozilla and Skype are working together to ensure that there are no other compatibility issues, apparently downloading the latest Skype client will resolve most of the known problems.

The Add-On highlights phone numbers on websites to make it easier for users to call them using Skype, to be honest I very much doubt that this is a feature that all Skype users take advantage of, therefore it may well be worth uninstalling it (go to tools, add-ons).

We would love to hear from you if you experienced the same problem, therefore feel free to let us know in the comments section below. Did downloading the latest Skype client fix the problems for you?

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Also See: Skype down April 18, not connecting say users

  • Chris Farvel

    I have Skype and cant be without it. Would love to go back to the old Firefox version though, how to uninstall Firefox 4 and downgrade it to its previous much more hassle free version? Hate having to deal with these issues. Not a technician, like things easy EASY! My motto is: don't mess with your computer or it will mess with you.
    So, back to basics. I like when it works and does not infringe my freedom of doing what I want when I want to do it. Don't like having to ask for permission to anyone to use or not to use Skype or anything else for that matter.

  • thefootytipper

    Experienced the same and unistalled Skype. No problems since.

  • anne

    i installed skype about 1 year ago.. problem free.. i installed firefox mozilla about 2 days ago and skype crashes constantly…i would have to uninstall and reinstall each time.. finally i uninstalled mozilla and the problem has not occured again.. do u know of any way to fix the problem as i would like to have firefox back again.. ty anne