Samsung Galaxy S: Android 2.2 Froyo Update Delay – Political?

By Alan Ng - Jan 19, 2011

We have some interesting news for you to read now, particularly if you are still waiting for an official update to Android 2.2 Froyo on the collection of Samsung Galaxy S handsets, as most are still without the now ‘outdated’ software.

An article posted on the XDA Developers Forum has come to our attention, and it suggests that the reason that Samsung are not pushing out any updates to Android 2.2 Froyo is because they are charging US carriers a fee to do so.

We can assure you that this isn’t normal practise from the likes of HTC or Motorola, but the article states that Samsung label the Froyo update as a ‘feature update’ rather than a ‘maintenance update’, thus commanding a fee from carriers – a fee which carriers are not too happy about paying – hence the delays.

Of course this isn’t official news yet, but it does have some logic to it, given the unacceptable length of time Samsung are taking to get the update out, especially considering that Android 2.3 Gingerbread will be widely available in the coming months. What are your thoughts on this – do you think these claims are true or not?

Some might even say that Samsung are unwilling to push Froyo out, in attempts to shift user’s attention to newer handsets – which again is not the right way to play the game in our books. If you own the stock Galaxy S or one of the carrier versions (Fascinate, Vibrant, Epic 4G or Captivate), let us know your thoughts on this story.

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  • J. Nash

    Everyone who has a Galaxy S should file complaints with the FCC and FTC as well as to Samsung. This is an atrocity to those of us who were promised this update (first promised in Sept, then Oct, then Nov, etc) and were strung along. Perhaps if enough voices are heard, Samsung will listen.

  • Kay

    I filed a complaint with the FCC. For whatever it is worth.

  • Kirby

    I have the fascinate and I have to say I am disapointed. I probably wont be buying a new phone for atleast a year so I dont have to pay full price for a new phone but I probably wont buy another Samsung. I mean the equipment is excellent but even more so the software isnt being updated very quickly if at all. All this negative sentiment about samsung probably wont hurt samsung in the short term but it will once all the people who bought galaxy s or other Android bases samsung phones have,their contracts expire they probably will not buy another Samsung. I know I wont be.

  • joe

    I own the ATT version and have been patient for a long time. I need to have access to features that you can't access on 2.1 (i.e. skype, flash, the docking station, etc.) I have actually starting looking at the Nexus S with 2.3 which is strangely enough made by Samsung as well. I can't understand why you can't release a product in a timely fashion. I had the Samsung Epic and that was a fiasco, I waited forever for the upgrade from WM 6.1 to 6.5. I upgraded to the Captivate because of that reason with the assurance that I 2.2 was to be release "soon". That was 5 months ago. I have no problem of "feature upgrade" not "maintenance upgrade" , move that cost to the consumer at a reasonable price. I just can't believe that I was dumb enough to buy another samsung. Samsung USA stinks and they need to fire the whole team.

  • Allen Crenshaw

    As long as Galaxy phones continue selling at Warp Speed, there's no need for Samsung to do anything to make current customers happy. From what I'm reading, every Galaxy-S customer is blaming the carrier for lack of updates, which I'm sure suits Samsung just fine. Most Eastern cultures (which is where Samsung is produced) look upon Americans as less than bright and aren't afraid to insult us while taking our money.

  • cycle003

    If this is revealed to be true, I will not buy another Samsung device any time soon.