BlackBerry Bold 9700: OS Installation Guide

By Updated on

As you might be aware, a leaked version of RIM’s newest OS hit the internet this week for a majority of older BlackBerry phones including the Bold 9700, Pearl 3G 9100 and Curve 3G 9300. If you want to try OS 6 out but are not sure how to go about it, we have taken the liberty of writing a little guide for you to get started.

Let me just start off by saying this is not an official version of the OS by any means, so by installing and following this guide is completely at your own risk. My recommendation to you would be to wait for an official release by either RIM or your carrier.

For the rest of you who know what the circumstances are but still want to go ahead with the install, read on.

1. Upgrade Desktop Manager and Backup – This will be the most important step in this entire guide, unless you are not worried about backing up your contacts, calender data, message, music, photos, tasks, memos and anything else you want saving.

If you already have Desktop Manager installed on your computer, check what version you are running by loading up the application (Windows Start menu > All Programs > BlackBerry > Desktop Manager), clicking help, then selecting About BlackBerry Desktop Manager. The version will be listed on the General tab. If you are not running version 6 of the software, click the Check for Updates link in the bottom right hand corner of the application, where it will then prompt you to download and install Desktop Manager version 6.

Once Desktop Manager 6 has been downloaded and installed, reload the application, plug in your 9700 and let the program register that the phone is connected. From here, you should see two options in the black toolbar at the top. Click Device > Back up… This will then take you through the step by step process of backing up your important data. Once this has been done, and you have made a note of where you saved your backup file, go back to DM (Desktop Manager) and backup your pictures, videos, and music if you wish by selecting the appropriate option under Media Sync, which is listed on the left hand side of the application.

All backed up now? Good, lets get moving.

2. Install OS On Your Computer – Once you have downloaded OS 6 from wherever you downloaded it from (I will not be giving any links to the program), double click the .exe file and go through the steps. It’s fairly straight forward.

3. Installing OS 6 On Your BlackBerry Bold 9700 & Restoring Backup – Once step 2 has been completed, connect your phone via USB if you disconnected it after the backup process. If DM loads, check that it is connected. You should see an image of the device when it loads with an option telling you that an update is available for your 9700. Ignore this for now and close DM.

Now we need to locate the setup files that we installed in step 2. To do this, we go to: –

C:\program files(86)\common files\research in motion\apploader\

When inside this directory, either delete or rename the vendor.xml file to something else. I recommend that you delete it. If it is not there, don’t panic, then run loader.exe.

Follow the on screen instructions, but when going through, take a look at the different check marks to see what you want installed and what you don’t want installed. My recommendation would be to uncheck all applications that you downloaded such as Facebook, Twitter, Windows Live Messenger, Copter etc. We will manually redownload these after OS 6 has been installed.

When you get to the screen that asks you if you want to make a backup of your device and restore 3rd party applications, change the option to Do Not Restore. It should already be selected to do so, so make sure you change it.

Experience OS – Let the updater go through the process and update your phone to OS 6. It should take up to 30mins for this to be completed. Once it has been completed, or near to doing so, you should notice that your BlackBerry has a slightly different loading screen, with the loading bar being at the bottom of the screen and an updated BlackBerry logo. The phone will then boot for the first time and take you through a video guide of the new features that come with OS 6. I almost skipped this, but if I did I would not have found out about 1 or two new features like the improved zoom, or the extra options that have been added. It will then prompt you to setup your 9700. If you wish to do this later, you can always come back to it. Play around with the menu’s for a while until you are satisfied that the installation went well and are having no issues. I recommend doing a battery pull afterwards, and letting it reboot to double check that there are now problems after the initial boot.

Restoring Data To Your Bold 9700 – By now, you should have a big smile on your face knowing you installed OS 6, and everything is working perfectly. You love the new menu’s and features but want to get your contacts, saved data and applications back on there.

Simply pop your USB cable back into the phone, load up DM, select Device > Restore, to which then you will be prompted with an option to choose your backup file. Select the most recent, and then select the option that allows you to choose what items you would like to restore. Only choose items like contacts/calendar/tasks/memos/messages etc. Nothing else should be restored from the backup file.

Once everything is restored and you have checked to make sure it is all there, you can then use BlackBerry App World to download the applications you had installed before and hey presto! You have a fully functional OS 6 installed on your BlackBerry Bold 9700.

If this guide was helpful to you, or you would like to make some additions, leave us a comment below and share your thoughts.

Update: A lot of you have had trouble downloading the update, here are some alternative download links for you: FileServe, MediaFire, DepositFiles.

Also See: White BlackBerry Z10 delayed by two weeks

  • mikey f

    ok, i have successfully updated to os6 on my nold 9700 following your guidelines, and all is working extremely well. seems very quick and smooth using the new menu system. my one and only problem so far is i cant get the facebook app to install. saying my phone doesnt support it?

    • Thomas

      because facebook is garbage.

    • Jamie Pert

      The Facebook App installed fine for me

    • Chris

      Download it from appworld and it should work. I had trouble trying to download it from anywhere else

    • dreuster

      i followed everything 3 times(i tried 6 times) where did you get your link? and when i tried fallowing these steps it cam on but icons was really weried and i couldnt cange the theme. its a bunch more but i think if i was able to change the theme i would have kept it….can anybody help me?

    • Phil

      The Facebook app is packed with the OS6 install (although not the new 1.9 release) go back into the loader.exe tool, and check the option to install facebook (along with Twitter, myspace, and the social feed app if you like)

      • angel

        Hi con someone plis giveme the link to download bb o.6 plis thanks!!!!! Just hit me up on my email

    • pime

      Mikey,pls can u send d os 6 setup 2 my mailbox?av bin tryin 2 download it for weeks and all d once I got where currupted.thanks

  • dane

    I did this everything works so far,

    Noticed that my browser shortcuts do not work, pressing T doesn’t scroll to the top of the page etc.


    • Jorge M

      You need to enable browser’s shortcuts @ BB browser options… :)

  • Amauris

    what link did you guys use?

    • Daniel

      go to crackberry, they have a bunch of links

  • ibrahim

    Instructions worked perfectly. Loving the OS 6.0-fast and easy to use.


  • hxh

    i cant go in my email account setup not sure why, other than that, very clear and detailed instructions, thanks a lot.

  • werner

    Where do I get the download link? I see it has been removed from all the sites?

  • akbarherekar

    I installed the OS 6 without removing the vendor.xml file before i found this guide and now it shows me a white screen everytime i load up my phone. Is there anyway to fix this? Can i reinstall the OS 6 software somehow?

    • Zeke15

      I am getting the same white, with text only screen too. Can anyone help with this issue?

      • Eduardo Antonio Colon

        You have t-mobile?

        • Chirayu

          I am having the same issues! Yes i have t mobile. HOw do i make this right. Pleas help!!!

    • Jeremy Nicholls

      I would suggest restoring from back up to previous version. delete file and upgrade again.

      • M

        No u just need to delete the tmobile themes and then load the installation for the os 6,

      • mohit

        I tried but seems to face the same problem again..

    • jig

      go back to v5 thats what i told my friend and it worked for her

  • cosmic171

    great guide jamie
    worked great thanks

  • SAFS


  • Sergio

    I followed the instructions Im also getting the white screen…..
    Please help…

  • Leif

    i cant get this, please someone help!!!

  • Raoul Menendez

    Can I update my 9000 with the same software?

  • Kevin

    is it the same procedure for curve 9300 3g also ???

  • Trey

    Found somewhere else for white screen….

    Quote from: billard on November 02, 2010, 09:41:34 AM
    I have installed OS 6 for my Bold 9700 but the theme is Black/White, many icons are error. Does anyone get problem like me? (
    I am guessing you are on Tmobile. If so you need to delete the two net_rim_theme_tmobile* cod files from your blackberry with BSAK or remove them from the java folder on your PC and reload the OS.

    • Jeff

      I had the white screen problem as well on T-Mobile. Removed the files as suggested and reloaded OS to the device – Everything is working smoothly! Thank you.

    • cecilia

      Thank you dude now mine works :)

    • Vinod

      This is excellent. I had same problem and was able to fix the issue with this instruction. Thanks a ton for the help.

    • Ami

      thank you. its perfect now – as it appear.

      • Ami

        Thank you. works fine now.

    • ajay

      hey trey, i am new to this and i dont really understand how to delete the two net_rim_theme_tmobile* cod files. what is bsak? i have no idea? Can you please help me and give me detailed instructions how to solve this problem. My bb looks screwed right now. thanks

      • john

        BBSAK is blackberry Swiss army knife, if you google: BBSAK you will find it aswell as where u can download it.

    • john

      i removed them from the device, but when i reload the OS again, it does the same, do i need to remove them from the java folder aswel? if so, where is it located?

    • anthony

      I deleted the themes as u said but when i reload the OS the themes come back and my screen is still white and messed up please help!!!!!

    • PEDRO

      I did all of this and still nothing changed. i need help please

    • Jeff

      Worked Great, deleted all the files and now i love my os6 :D ! thanks!

    • raed

      please is this OS 6 containing arabic support?????????????????????

  • guest

    easy to follow instructions. worked out perfect! not one issue

  • Dom

    Mine isnt working It loads somehwat but some icons arent fully loaded and it shows in black and white what to do next?

    • jaycee

      did you ever get this fixed the same thing happened to me

    • mitry

      im guessing u are on Tmobile if so u need to delete the two net_rim_theme_tmobile* cod files from your blackberry with BSAK or remove them from the java folder on your PC and reload the OS.

  • abel1015

    The instructions given by jamie was very clear and easy to follow. I made it for 20 mins. This was the first time I upgraded my OS. And I started on a leak w/c has a tendency to nuke my bb. Wiipee!! Very, very cool OS 6! Very, very stable and fast. No problem in reloading all 3rd party applications I wanted to install. Even FB v1.9 is no problem downloading. I had exactly 90mb of free app after upgrading to OS 6. Tnx Jamie! This is such a wonderful treat. I’m so glad I did this. Downloaded this morning. (From abel1015. (Philippines)

    • eka

      Didn't you have problems using the BIS? :)

  • Charlotte

    Great tutorial, everything runs smoothly now.


  • Ricky

    the black and white screen i had that as well, but as Trey said, just go into BSAK and delete the net_rim_theme_tmobile* cod file and then reboot the device, mine is working fine now, thanks very much Trey.

    • Rod

      Hi, please help!
      I'm on Tmobile with the same problem, black and white screen. Where do I locate the BSAK and how do I delete the cod file??? and where is the JAVA folder???

  • David

    Perfect, now the 9700 matches my Torch

    • Terry F Nutts

      Why do you need 2 blackberrys?

  • Matheus

    Installation went well and it seems just as fast as BB5. My only issue is that my maps, Bloomberg and application store doesn’t run through my BIS, and additional charges when using these applications. Is there a setting to fix this?

  • Terry F Nutts

    Non of the DL links work!

  • jaycee

    how do you do this on a mac?

  • Stephen

    I did the download, all worked fine, I have one problem my browser gives me this messages when I try to use it – "Browsing over the cellular network is not included in as part of your current service plan. To browse the web you must use Wi-Fi or contact your service provider to change your service plan."
    Now I can't call my service provider since this update is not official but it still works and I don't always have Wi-Fi where I am. What can I do to get my browser to work since it worked before with my 3G connection? I need help.

    • yas

      i have the same problem!

    • Rahul

      You need to have another browser setting and not the hotspot browser which comes by default. Also you need to change your TCP/IP settings only then you would be able to access your browser. Enjoy..

    • George

      i have a same problem. How did you solve a problem?

    • jig

      you just turn on ur wireless connection again

  • Deamon Reitis

    Just installed os 6 on my videotron bb bold 9700. And there were no issues.

    • Guest

      Did you have any problems running illico mobile after the upgrade?

  • Palestinean Tiger

    I love u man

  • Peter

    I installed os 6 onto a Bell blackberry that was unlocked.
    Install went smoothly. Took about 25 minutes. I loaded only defaults plus about 4 additional apps. Everything went smoothly.
    Love the new look. but will take some time to get use too..
    It isnt THAT much faster… but noticable..
    If you need the upgrade file contact p t s AT hot mail and i can arrange something.

  • Susanne


    When I start the loader.exe, there's only apps, the OS isnt there to install.


    • joe

      youre doing something wrong

  • David

    had the same white screen problem, followed the directions to eliminate the t-mobile theme and now it works great. Too bad t-mobile couldn't be deleted as easily!

  • abel1015

    I found one issue after installing on my 9700, there were times when I can use my webkit browser and there were times where I cant. its not the wireless data connection coz I can use bolt as my browser. any one experience this kind of problem? was it the settings? pls help

  • ahmed

    my browser is not working at all ……….. need help !!!

    • abel1015

      i think its quite normal for this leak version that d browser didnt work sometimes maybe bcoz its in its beta version. i can manage to use d browser by rebooting a few times and/or continiously refresh the home when browsing

  • Anil

    simply awasomeee…. thanks a lot… work fine and super better

  • Jason Grogopoulos

    knobs..should wait for official RIM software. Obviously there are issues since it's not from rim. I was afraid if I loaded os 6 my Bold 9700 would be fuckt. Best to be patient and do it right!

  • pierre

    i followed all the instructions but when i start my 9700, the loading bar doesn't go all the way, it stops and then nothing

    can anyone help me on that one?
    it'd be great

    • Rahul

      Let it take its own time..!! dont fuss..It will automatically reload after 20 mins.!! Relax grab urself a coke..

  • Max

    where and how i can download the new version 6.0 for bb 9700

  • Kirk Williamns

    Worked great for me. What a great step forward for RIM. I appreciate the guide. Thanks!

  • Terrence

    would this version work on a 9520 storm 2?

  • oli

    It worked fine for me, but the only problem i have found is receiving files via bluetooth…in os5 you used to go to media, then click receive using bluetooth….this seems to have gone now in os6…anyone had the same problem or found a solution?

  • Guest 2

    Wow…soo smooth on my 9700…This is very nice…Same setup as Torch…Love the new functions…Thanks for all the help with loading..

  • pat

    i cant finda link for os 6 anyone know were a link is help !

  • Carl

    Works like a charm!!!! Thank you!!!!

  • HigherLiving

    cant you install using a mac?

  • Vikas Kataria

    PLEASE HELP !!!!
    I have BB Bold 9700. My BB Desktop Software Version is 6.0. I have the New BB OS 6. I followed your instructions until, when I load LOADER.EXE, I get this message "The Blackberry desktop software does not have blackberry device software for the device that you have connected to the computer. Contac your wirless service provider or system administrator". Now What? Please assist

  • moll

    the sim card is not working im with vodafone

  • moo

    working after rebooting twice thanks

  • alexis

    my phone does not boot, the loading stops at 3/4 ???

  • Mouna

    Super thanks … I just installed the 6 O.S on my 9700 BB.. works PERFECT!
    Keep om guys!

  • noy


  • Marcin

    I'm stuck at loading OS on the BB9700 after a reboot right at the "E" letter, when the progress bar get's to about 60%. I have pulled battery and tried again, still, gets to 60% and just sits there. Toasted????

  • Marcin

    After another reboot and looong wait past 60% I got the welcome animation then licence agreement, clicked OK, waited and waited, nothing. rebooted. Went through the OS load, got to Security Tests Passed 100%, stuck. Waiting and reboots don't help. The screen saver although turns off to black after 30 sec or so. This was a big mistake to upgrade my Tmobile 9700. Any other bleeding-edge techies take this as a warning. What now?



  • Mandeep

    awesome…………works perfectly on my bb bold 9700 thanks alottt!!!!

  • Mike

    worked perfectly, thank you!

  • suspiciousnoises

    type "9700M_PBr6.0.0_rel1202_PL6.6.0.50_A6.0.0.344.exe" on google u will find a download link!!!. Works great i just cant do that little swipe he does in the demo to switch menu :( is there anyway i can have default RIM theme rather than my network (orange uk) version???

  • Ali

    i really need your help. I downloaded os 6 perfectly on to my bold 9700, but i cant get it to receive via bluetooth. Can someone please help?? :))

  • Ray

    great, everything seems perfect for now

  • Twizz

    Worked like a charm, its quick and easy to move around, very smooth. Thanks alot for the guide, it helped!

  • brent

    so i got it installed and everything, and its saying i dont have a data plan when i open the web browser. browser works with wifi however.

    I asked a friend who works at wind mobile about the issue, he said something about resetting the host routing tables, how do i go about doing that?

  • Jack

    This is ridiculous! You've basically told us to go and download it from somewhere else and run the .exe!

  • Big Z

    Flawless. Everything works.

  • Jeremy Nicholls

    Everything seems fine based on stability I upgraded yesterday and have been constantly testing. What I have found is that I am unable to copy and paste messages from my email or bbm, etc.. anyone experience this issue?

  • deyo

    When i open Loader application, i only have Themes to select and deselect. and nothing else
    What is going on…cause i can't install os6

  • orlando

    hi where can I download the new os version?

  • Reginald

    Great! Thanks for the guide :)

  • Imroze

    fabulous job! Kudos to u guys!!! saved me a lot of bucks for buyin bold 3! :P

  • Asia

    it didnt work. I didnt see a video, and my menus and everything is exactly the same? Anyway i can maybe redo the process or fix it somehow?

  • russell

    i installed 6 os but my phone not rebooting…… wat to do???

  • ryan

    followed instructions up until deleting the vendor file. If i delete the file then the upgrade isnt shown when i restart desktop manager. any ideas?

  • Munesh Deodhari

    heyy i got the white screen what do i do after this?

  • Rabio

    Great guide! Very much appreciated! Keep up the good work!

  • george

    Hi__have a 9700, followed your intructions . upgraded desktop manager, back up, downloaded, run. closed DM, deleted vendor, run loader__ it says the blackberry desktop software does not have blackberry device software for the device you have connected to the computer.__what next? where did i go wrong?__help!!

  • krish

    thanx a lot for the procedure…………..the new os workin perfectly on my 9700

  • marlonreid

    wow, i love this OS, had the black and white/t mobile prob and i did as you guys said

  • MiteZZ

    thanx works perfect!

  • Osama

    can i update to OS 6 without having BIS activated in my BlackBerry

  • gaurang

    just cant find the vendor.xml file….i ahve downloaded this to my PC…..should i go ahead and do it? please suggest….im from india and my carrier is vodafone/……..Gaurang

  • Jonathan

    Can I use OS 6 on my strom 9500?

  • akainzo

    wow! i downloaded the OS (t-mobile branded)for my bold 9700 about 3days ago and installed it has been working like magic ever since,i had alittle problem at screen was showing black & white and error icons.
    i read through some posts on some forums and found out that i needed to delete 2 net_rim_theme_tmobile ,i did that and later reinstalled the OS.right now am good and am loving iyt like mad except that it hangs at times or cant load some large pages because of the small ram(256mb). a big thans to y'all

  • Som

    Many thanks Jamie..this works like cakewalk !! Absolutely stunning interface and a lot more easy and intuitive. thanks for your guide !!

  • Dennis

    Everything went well except the fact that during the installation it stops on 60% . Butt after hitting the middle "touch" button it went to 100% and made me smile.

    Thanx :D guys

  • Patrick

    Anyone who's having issues with the 3/4 loading on first boot – ensure your USB cable is disconnected and it seems to smarten up pretty much right away – I ended up holding down the power button for a few seconds and presto – it loaded the rest of the way. :)

    OS 6 is quite good – I'm happy with it!

  • blackchild


  • Mobe

    Followed the guide, worked fine! Thanks… The only problem is the "Myspace" app isn't supported and sometimes the OS lags and prompts me to remove any unwanted app to free up memory.

  • lord

    thank u sooooooooooooooooooooooooooooooo muck its great no problem :D:D:D:D loooooooooool

  • SKBishnoi

    thanks buddy! It works like a breeze. Guide is superb.

  • kyle carey

    just installed, following these instructions also downloaded it of took around about 1 hour to do but that was installing software for desktop and the software for the phone :)

  • name is Not Imported

    thanks., it work on every network in australia.
    Softwer Tested,5/5

  • manu

    instructions are remarkable

  • mayank

    my desktop manager 6.0 is not detecting the os6.0 for 9700…i have downloaded and installed it correctly from torrents…wat to do??

    • Chelsea

      you should be using the loader.exe process to install.
      and i also had a similar problem when i tried to load the software without a sim card.

  • Tiff

    I have a question regarding this topic, I have an international version of the BB 9700, I was wondering if upgrading to os 6 would affect my unlocked BB 9700. Thank you.

  • Jonathan

    I can only restore 79/641 contacts in my address book. Any help will be appreciated

  • darren

    i have updated the os 6 on my phone and i'm getting a black and white screen also when i restore it it keeps giving me a small screen in the center when i install os 5 question how can i get that screen off because only the answer and disconnect button is working help please

  • darren

    how do i put back my original version on my pone back pls need the help

  • Dwayne

    Thank you for this tutorial.. it really helped. And u were right, i did smile when i started using OS 6.. Thx again..

  • rocks

    i did installed for new version os 6.0 its cool but not works change themes . any help ???

  • Percy

    Loading it on my 9700 bold. It finished the installation but it's hanging on the restart screen. any ideas?

  • Firewater

    Thanks, helped me out a lot! Works smoooth.

  • nathan

    doesn't work for me have tried several times. Once the BB reboots into the "accept agreement" screen it is totally frozen and nothing works and I have to wip[e each time and go back to os5. Really annoying

  • Leon

    If i were to download this and install it on bb, can i restore my phone if something happens?

  • Nick

    i have downloaded the new os and when i go to look for the vendor file in the c drive it isnt there. the research in motion folder is when i open it its just files for desktop manager. i may be an idiot but at least im trying

  • khsaad

    Guys i am hesitating to do all that, i am having blackberry bold 9700 and its of orange, would it be fine with that? Should i go ahead with this…

  • Anthony

    Hi my blackberry is t-mobile and I tried deleting the tmobile themes with BBSAK and re loading the OS but whenever I do so it reboots the phone but I still have the white screen and icons, then when I check my COD files again one of the tmobile themes are gone but the other is still there and it won't let me delete it…. PLEASE HELP!!

  • Brent

    "there was an error updating your software, One or more modules could not be resolved" – - -? please help me with this!! really want OS6

  • XYCO


  • DAVETTO Love YOu

    thanks man you helped me so much

  • cecilia

    your instructions was so helpful……. installed and work pefectly… thanks alot

  • Aby

    Do we need to have the Desktop Manager installed on our system to get this loader.exe upgrade to work ? I have just downloaded the 6.0 OS and tried to upgrade but it doesn't really do anything apart from showing me what apps are installed on my BB. Please advise.

  • jordon

    worked perfectly! very good instructions!

  • adam

    i have a question, do you have to have an active sim card to do the install?

  • kul1g

    works great! ;]

  • deon

    I was able to follow the instruction well up until the C:… part.. Where is this located? Where do I find it?? Please give me a step by step. Also, I went ahead and uploaded os6 using my DM and have the black&white screen not able to use any apps… BSAK?? Is that online or the phone? Please step by step me please…thanks!

  • Scotty

    works great! i only have one query. When ever i download a large file, at around 80% it just cuts and says "Download Failed" .. you have any ideas on how to resolve this?

  • NEW2BB

    Jamie, thanks a ton for the detailed Info…Works like Magic

  • deon

    Please help! I downloaded OS 6 to my T-Mobile bold and it works perfectly except for the fact that I can't get any apps… It won't allow me to get BB app world and it said I have an "unsupported operating system". Also, if I restore my setting using my DM will that interfere with my current OS?? PLEASE HELP!

  • Arthur

    Worked Perfectly

  • effjay

    Updated my BB Bold 9700 by following your guide – fantastic. OS 6 works like a charm. No issues; no problems

  • Lexxx

    When you use loader.exe, how long does it take for the on screen instructions to come up? I cant get past it.

  • Malikov

    guys I'm having white and black screen after upgrading OS. Where is the BSAK located where I could delete the net_rim_theme_tmobile* (my phone is from t-mobile) . I can't get though this. Please help!

  • katza nine

    Many thanks for the tutorial, the installation went flawless. I'm getting used to the BB6 navigation

  • Gooch-a-mon

    Finished the install about an hour and a half ago. Followed your instructions to the letter and have had zero issues.

    The first time the device booted after the install was very slow and was stuck at about 75% for roughly 4 or 5 minutes but managed to push through and now loads without any interruption.

    Great tutorial.

    Thank you.

  • Dan

    i installed the os 6 but now i have very little memory left to download apps and the memory thats there keeps dropping and i have to reboot the phone in order for it to go back up?

  • Nav

    Worked on my 9700 no problem… Thanks :)

  • AJAy

    Great work. I followed steps and it did the everything the way it is scripted above.

    Thanks a Ton

  • Sheria

    U the best. thanks



  • troytan

    I follow the instruction and it install without errors and it load n reach a screen with white writing and my keypad wont allow me to scroll down

  • kevin

    THANK YOU. This guide was extremely helpful and clear.

  • stevesuave

    hi, its kinda perfect OS dude!
    but at the end of the installation suddenly an error appeared on the screen. it was said a fatal error and i didnt know what that thing was. it was sth about net_rim_crypto.
    what should i do now?
    u know mine works but im very sad about that fatal error!

  • mazaqi

    i did install os 6 on my blackberry bold 9700 but it hangs on start up.
    i can't go forward.
    please help

  • hollygodless

    i attempted the installation, but my DM doesnt indicate at any point that there is an update available for my 9700…and when run loader.exe…it doesnt show me any applications to add or remove(

    please help.

  • Manish

    thanks for telling the steps how to install…..

    but after installing for few hours universal search was working after that it stops working….anybody can help on these ?

  • affouse

    i have a problem .im getting this message from Dm ::This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, please visit so why ???, i had the os 6 before, than i decided to downdate it because of problems in youtube so now i want to update my bb 9700 again and im getting this msg ,what should i do now ?? any help plz

  • Nauris

    Followed the instructions and all workings great!
    Ty werry much! ;)

  • steveg44

    Downloaded everything very easily. Thanks a lot. I am now trying to synchronize my outlook categories and it shows that contacts are set up for wireless sync. The instructions are not clear on how to turn that off so I can upload my contacts from my bb desktop manager.

  • hemzi

    my camera flash light is not working nemore afta installin os6 .. .
    wt to do ? / :(
    plz help nd i think the camera clearity has also dropped . . ..
    plz help me . .. .

  • mazhar

    instructions worked great! thanks for the step-by-step!

  • opcy

    please where do i download the exe file from?

  • guest

    same camera flash issues as previous poster. Works once after a reboot then no more flashes. Camera also doesn't focus as nicely as it did on V5.

  • Gelopots

    Most informative guide i've read so far! Been trying for 2 nights already and this is the first time that i heard that i needed to run the loader.exe although i just did a fee minutes ago, out of curiosity.

    Good luck to me!!!

  • Tarun

    Thanks a ton man!!

  • tarun

    GPS not working after installing OS 6.0 on BB9700, rest all working fine. I was using google maps while on OS 5.0. Can anybody help me out on that.

  • sohail

    its was reali thnk ful to u i read dis n got a idea of installin it thnk u

  • Tom

    The loader.exe doesn't update my 9700. For half a second I see the bars and the next moment it says "complete" with OS 5 still running. Could someone help me, please?

  • moussa

    you broke my phone :| ??? it will load 3 quaters then won't load further. pleasee helpp?

  • moussa

    dont worry its fixed :)

  • Steffen

    Just finished installing OS 6 on my 9700. Works great! Thanks for your help.

  • bella

    if i could kiss you through the web i did do that. i have sat at my edsk for 8hrs trying to install the damn software :D

  • mohamed

    I did every single step but my BB bold didnt update it loads and does everything but it stays the same and goes back to the old version
    Mohamed :From Yemen

  • Matt

    I tried it but my trackpad no longer works…. It works fine on OS5 but on every OS6 versions I’ve tried the trackpad doesn’t work as anything except a button…

  • voltaire

    Great work! kudos

  • Abu bakr LATIF

    I installed everything as told and as soon as the bb loads up u can see everything has changed to the new OS but i cannot get past the first thing which is the handheld agreement it does not let me scroll down or leave that page it is NOT the trackball or the fone it happens everytime i download!!

    PLeasee someone Help!

  • Mida

    Finally!Been trying to get OS 6 up and running for two days!
    Had to switch to a PC to get the work done..For once a Mac didn't cut it :(
    thanks again :-) loooooving the smooth UI

  • Onox Gideon

    it worked perfectly for me…am bb is t mobile
    good work n keep it up
    am from nigeria

  • Koingr

    Great……Thank youuuuuuuuuuuuuuuuuuu…..

  • Vasudevr

    so i followed everything u said…….
    this is the file that i have 9700M_PBr6.0.0_rel1202_PL6.6.0.50_A6.0.0.344
    and after the update the version on my setting still shows v5.0.0.405 (Platform
    wth???? i thght this would upgrade my Os to OS6…..

    can anyone pls help me on this????

  • Vasudevr

    so i followed everything u said…….
    this is the file that i have 9700M_PBr6.0.0_rel1202_PL6.6.0.50_A6.0.0.344
    and after the update the version on my setting still shows v5.0.0.405 (Platform
    wth???? i thght this would upgrade my Os to OS6…..

    can anyone pls help me on this????

  • Corporatemanthras

    Thanks! Your guide was really helpful!

  • Kshitij_prasad

    thank you soooooooooo much!! it worked fine for me!

  • Mobarez2009

    thank you soooooooooo much!! it worked fine for me!

  • minniexo

    I updated my blackberry bold 9700 from OS 5 to OS 6 and since I have made this
    upgrade my camera has not worked properly. It will not take photos, it focuses when trying to
    take a photo then nothing. It works
    every so often but hardly at all

  • Ocellot99

     When I update it always give me an error while doing the last update. Why ?

  • C2m4real

    pls help me, after going tru all d steps everythin was ok except for network. when i tried turning the network on the phone will reboot