Xbox 360 Dashboard: Friends List Problem Will Fix Itself

By Updated on

Earlier today we asked our readers whether they were experiencing problems with the new Xbox 360 dashboard, most of the problems were download-related and are the result of huge demand on Microsoft’s servers, however some people’s friends lists were seemingly wiped, which was obviously very annoying.

I thought I would contact Xbox Support regarding the issue, to be honest I didn’t expect a reply, however they replied within 15 minutes, and it is good news.

You can see the reply below, as you can see it is probably the result of a huge amount of traffic and will repopulate itself over time, so if your list is blank it will probably be sorted pretty soon.

I had a little search around and it seems as if people are reporting that their friends lists have now reappeared a few hours after installing the update, has yours?

Also See: Xbox Live down, core services limited status

  • madazphuc

    has anyone found a solution to tht rrod issue cause by the new mandatory dashboard update cuz i'm totally screwed and i am a gold member

  • macgooroo

    I had this problem and was able to get everything back by applying a 3month membership card to my account

  • JBOX

    I've got the same problem as Xavi. Talked with Support for two hours last night and they still haven't given me an answer.

  • Xavi

    My friends list is still missing. I can not send or receive messages and can not play multiplayer games online. My status is Gold and on Live. This update really screwed things up.

  • Richard Hay

    The @XboxSupport crew are superb on Twitter – one of the best implementations of Customer Support on there!

  • MrKingApplesauce

    xbox is lame always got problems