WalMart Wireless Plan: Postpaid Contract “Family Mobile”

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WalMart are set to enter the cellphone market with the launch of its own postpaid branded wireless plan, called WalMart Family Mobile.

Sarah Jacobsson Purewal of PCWorld is reporting that the new service will be available from next week without a contract. The company already has two prepaid mobile plans with one on the Sprint network called Common Cents, and Straight Talk via the Verizon network. This new service will operate via the T-Mobile US network.

WalMart Family mobile will cost $45 per month for unlimited calling and texting, and each extra line will cost $25 per month. As the plan is postpaid, customers will get a bill at the end of each month, and with no contract required no early termination fees will be charged.

There will be at least five handsets available on the plan including the Motorola Cliq XT for $249, and starts at $35 for a basic Nokia handset. The mobile plan is not a full smartphone service with data being costly.

You start with a basic 100MB of data and charged $10 for an extra 200MB, $25 for 500MB and $40 for an additional 1GB. Data not used does not carry over to the following month. If you are not worried about much data the new call plan may be worth considering.

Also See: Walmart’s iPad Air price trumps others before Air 2

  • Rachael

    What about taxes and all those hidden fees? No one has come forward to say what the real total will cost. I can tell you right now I would choose Verizon's pre-paid, I don't have to worry about the hidden fees and If I don't use the phone and it's off, I don't get charged to use it, that simple.

    • Hawk

      I can't agree more,No one's talking about the Taxes or any Fees.If you have to add $10-$15.00 in tax and fees to a $45.00 plan.

  • James

    If you switched to Straight Talk, then you would never have to worry about hidden fees or contracts or anything. You would also be saving tons of money at only $45 a month.

  • lokienloki

    Walmart should do this one nicely, else, we'll receive reports again about customer's batting their products in broad daylight.

  • Liza M

    Was just wondering who will be dealing with their tech/customer support. And I'd have to agree with James- prepaid does away with all fees, taxes, bills, etc. At the same price, Straight Talk gives you unlimited web too. Also on the better networks, so generally coverage is really reliable, and at no extra cost for long distance calls. As the saying goes, why fix something that isn't broken…

  • EJS

    The article is incorrect. Data not used DOES carry over. You're given 100 mb for each phone to start and you use it til it is gone…does not go away at the end of the month.

  • Jaci

    I think it is great that Wal-Mart has focused on expanding its electronics department, but I would much rather deal with a company that I can talk to in-store and not have to worry about waiting forever. I have dealt with people at the Wal-Mart connection center before, and I wasn't totally convinced that they were very informed. There are lots of smaller businesses where you can purchase a really great plan for less money and still receive the great customer service.

  • S.F.

    I am a Walmart Connection Center Associate and my training has given me enough information to know that Walmart Family Mobile is the best postpaid none contracted phone service out there. There are no hidden fees to the $45+ plans and the data does follow over (however, you have to pay on time to keep that unused data). The biggest thing is that you can take any T-Mobile or At&t phone to the service, it must be unlocked from the carrier before beginning service with Family Mobile(you then only purchase the $25 activation kit), but for those who want to use a Iphone or a Blackberry you are out of luck the data that is offered does not cover what those phones need to use data. For all you Walmart associates out there you do receive 10% off your bill each month and once you sign up for that discount will receive it after two billing cycles. Parents out there with Family Mobile you can monitor your child's usage as well as limit it down to times of day, what numbers they can and cannot call and what numbers they can and cannot text. Family Mobile is a lot for a wide variety of consumers, I have been with T-Mobile for a long time and even I am highly considering it. The only thing that is making me apprehensive is the fact that you are not under an warranty with the phone so should it break, get lost or stolen you are subjected to buying a new phone and a new sim card. I am also concerned with the data prices too but I contacted my carrier to get a rough idea to how much data I use in a months' time and I roughly use 2.5mb a month, I am constantly updating my Facebook, downloading Apps off the Android Market, checking email and streaming video from YouTube. However, I would buy the $40 just to be covered and it is much better than paying for $30 for unlimited when some months I might not even hit a mb. Again, I am a Walmart Connection Center associate out of Georgia and I would definitely recommend Walmart Family Mobile.
    FYI the phone I use is 1st generation HTC Mytouch
    I hope this helps anyone else out there who is debating on switching.
    S.F.

    • Hani

      to S.F. thanks for the info. I have a Q for you. I had 2 lines with t-mobil and I swithed one of them to Walmart Family Mobile to try it. It is good so far except for one thing; I can NOT use the call forwarding from the phone with the family mobile SIM card. I still can do it from the other phone with T-Mobil SIM. I swithed the SIM card between the 2 phones and even tried my brother's T-Mobil phone and non allowed me to use that feature when using the walmart family SIM. I called the walmart family mobile customer service and they told me to use the **21* … code but it did not work, they told me to unlock my phone. I did unlock my phone and still did not work.
      Now, what should I do to get the call forwarding working with walmart family mobile SIM? should I have unlocked my phone before using the new SIM for the first time? How can I solve this problem? by the way the customer service managed to do it from their end but I could not do it from my phone.
      Thank you.

    • gr mrt

      well as a walmart associate you should know…although the two associates that sold us our phones DIDN'T know….our taxes are over 15 dollars a month . we were told by them when we purchased the phones there would only be the 6% sales tax and our bill would never be over 75 dollars. NOT TRUE!! I do agree with the rest of what you said and customer service is great but dont be fooled there are lots of taxes!! oh yeah…the month before the taxes were 24 dollars….somethings wrong somewhere but T-Mobile will not give you the answer…they are sending me back to walmart to try to figure things out!

    • Trinity

      I am currently with tmobile using the HTC HD2. Will it function on the data offered by the Wal-Mart Family plan?

  • Hani

    to S.F. thanks for the info. I have a Q for you. I had 2 lines with t-mobil and I swithed one of them to Walmart Family Mobile to try it. It is good so far except for one thing; I can NOT use the call forwarding from the phone with the family mobile SIM card. I still can do it from the other phone with T-Mobil SIM. I swithed the SIM card between the 2 phones and even tried my brother's T-Mobil phone and non allowed me to use that feature when using the walmart family SIM. I called the walmart family mobile customer service and they told me to use the **21* … code but it did not work, they told me to unlock my phone. I did unlock my phone and still did not work.
    Now, what should I do to get the call forwarding working with walmart family mobile SIM? should I have unlocked my phone before using the new SIM for the first time? How can I solve this problem? by the way the customer service managed to do it from their end but I could not do it from my phone.
    Thank you.

  • Tom

    Let me point out a a fact about the WFM plan. You can use any TMO phone with this plan and it does not have to be unlocked. Drop in the sim activate and away you go. Phones from another carrier such as ATT is a different story.

  • Justin

    Let me start by saying that I am a connection center associate, and continue by using literate sentences. Anyone who steps into Walmart with half of their wits should understand that the store offers much lower prices in general than most stores and greatly lower prices than the official carrier stores. The actual costs of the sales volume that ensues is less educated associates, however the truly bright in any retail chain are the ones who come to he job knowing exactly what they are talking about to begin with. I wish that someone would realize how fortunate you are to have a place that allows you to do your own research and benefit in he end by saving real dollars.

    • Trinity

      I am currently with tmobile using the HTC HD2. Will it function on the data offered by the Wal-Mart Family plan?

    • Ray

      That essay was not necessary. Be a smart connection center associate by answering questions. Thank You.

  • Tee

    Hi. I have been trying to obtain answers from Wal-mart associates. So far it has not been successful. I am wondering if I am charged any fees / surcharges other than tax ?

    If you are currently useng WFM, would you please take a look your bill (statement)?
    Thank you very much!

  • Jim

    I thought I could save some money by switching my cell phone service from Sprint to Wal Mart's new Family Mobile plan. Bought three new Samsung T369 cell phones and activation kits from Wal Mart. With unlimited voice and text service at $45 / month for the first phone and then $25 / month for each additional phone for the service I would save money compared to my Sprint plan.

    But, after purchasing the phones and trying to port my existing three cell phone numbers over I was told that since only two of the phones have the same area code only those two phones can be on the same plan. The third pay phone number is in a different area code and must then have its own service plan at $45 / month.

    Now I have two plans and pay $45 / month for one phone plus $25 / month for the second phone. But I must pay $45 / month for the third phone with the different area code. My savings has evaporated.

    Beware of Wal Mart Family Mobile if you wish to have multiple phones on a plan and they do not all have the same area code.

  • chitownchicken

    Just to answer a few questions call fowarding is not supported on wfm you will not be able to use it. The iphone does work on the internet just not the iphone 4 because of the smaller sim card. The taxes are gov. mandated wfm has nothing to do with that. If you have any questions about wfm please call the customer service although some dealers know what there talking about alot dont the customer service has been trained specifically for family mobile thats it. There is no hidden fees just taxes and a regulatary progam fee that every customer is charged on a postpaid plan. for family mobile its only 97 cents. There is no paper bill its all paperless. The only phoens data that dont work is blackberry and sidekicks because of the danger and rim servers.

  • misty

    I've been reading all the comments, and have found them helpful. I too went to Walmart and didnt get any answers on anything. I'm assuming the girl was new. I as of now have a different service and pay $160 per month for 3 people. Thats minutes, and unl. texting. No data. I want the 3 person plan with WFM, I see it's $95. I just was wondering if there was anyone out there with this plan and could they say what they pay in taxes, fees, etc. I am in Texas. I just wanna know that if I leave my plan now, am I gonna save anything. Also, I've seen 2 answers for this. Can you or can you not use the Iphone 3 with WFM? I'd like to get one. Thanks in advance. =)

  • Kevin

    Will the use of the i phone 4's internet ever be able to work with WFM in the near future? I want to switch to WFM but I love my i phone.

  • Raymondhern

    how do i get the discount from family moble as a walmart associet details please

  • Quick_kiara

    I was recently with T-Mobile but i switched to Family Mobile do i lose my warranty with T-Mobile because i switched ?

  • http://www.facebook.com/synthbabie Mandy Goldsmith

    Walmart family mobile has screwed me over for past four months that i have had it. only reason haven’t switched is because can’t afford to get new phone for a different company, but they add more than 10$ in taxes to me every month so bill is more like 57$. in WI and service here is horrible, and when i added card to use phone in MX they couldn’t get their crap together to make it work and won’t put the 10$ towards my bill.. DON’T USE THIS SERVICE!! straight talk is Actually better!!