PS3 Update 3.40 Problems

By: | June 29, 2010 | 156 Comments
PS3 Update 3.40 Problems

This morning we reported to you that Sony made its PS3 firmware update 3.40 available for download, and that it also comes with PlayStation Plus. However, things have not been going smoothly for gamers who have already updated their console and have been reporting a number of problems.

Looking on the PlayStation Forums we can see what they mean, some users are not even seeing the download, and others that do get an error saying ‘connection to the server cannot be established’. The problem is not with their Internet connection either, so it has to be with the PSN servers.

One gamer has even gone to the PSN site and tried to download the firmware update 3.40 file to a PC first and then drag the folder over to his PS3. This is certainly a long way of doing things – one that still does not seem to solve this current problem.

We have not heard of any other issues with the latest update, which is a good sign. However, it is still early and we will have to wait for gamers to get home from work to truly test the new update.

Have you been experiencing any problems with Sony PS3 firmware update 3.40?

Download our free iPhone and iPad apps, or read more in Gaming, Sony Playstation 3.

 Get Our News On Social Networks

Join our LinkedIn GroupFollow us on StumbleUpon

Share this article

 
  1. PS3 Firmware Update 3.50 Problems: What are they? PS3 Firmware Update 3.50 Problems: What are they?
  2. PS3 Firmware Update 3.30: Are You Experiencing Problems? PS3 Firmware Update 3.30: Are You Experiencing Problems?
  3. PS3 Update v3.50: 3D Blu-ray Playback Problems? PS3 Update v3.50: 3D Blu-ray Playback Problems?
  4. Gamers report problems on PS3 Firmware update 3.65 Gamers report problems on PS3 Firmware update 3.65
 
Next Story: Windows 8 Release: Own App Store
Previous Story: HTC EVO 4G Update Problems: Bricking Phones
Tags:
  • louhp

    just updated and now the console wont turn on

    • Jam

      me too bro

    • matt

      same here

    • stephen harvey

      updated (Im in united kingdom) and now it wont play FIFA 10 which is the only game I play on the damn system….annoyed isnt the word to describe how I feel right now!!!

      BLU RAY DISC

    • TeqDex

      Same thing here. Updated, played BF2, PS3 froze and won't restart. Got the blinking red light.

    • http://www.nealrosenblat.net Neal

      same here – any advice?

    • CCDC

      Same here … Any ideas as to the cause or am I now stuck with a very expensive brick?

    • Rob

      I updated this morning and now when I turn the machine on it stops at a System Update page with an "IMPORTANT: if you update the PS3……" anouncement. It stays locked on that page and my controller has no affect. Right now I am pretty pissed. I
      have a PS3 that does not function.

      • Lili

        had the same problem just now, i disconnected the system and let it cool off for a few min. reconnected it and with the game controller kept pushing the cancel button, it asked me if i wanted to quit the update, chose yes and i was finally able to use my remote control.
        so far so good
        i know , beginners luck

    • andy

      better than me i cant update the piece of crap it just says error cant connect to server

    • ps3

      still problems and with update 3.41 wont install

    • con000

      same here what do we do now

  • josh

    yeah its not detecting my headset no more now, im kinda pissed, its the sony ps3 headset to, so wtf?

  • Anders

    It can't see my BD anymore, no gaming for me :-(

    • MASH

      I am having the same issue, WTF sony?

      • Frank

        Same issue. BD stopped working.

  • Petter

    Can't even complete the update

    • George

      yea im having the same probelms too

      • nathan

        true that brah

    • http://www.facebook.com Aleksander

      SAME WITH ME , THEN I CANT GO TO PSN AND PLAY ONLINE :///

  • phill

    couldn't connect to a game yesterday after update

    • adam

      Mines the same. I’m on a public network but it was fine before I put the update on. So I’m kinda fkd off.

    • Jenkins

      mine wont connect to playstation network so now i cant play online that means no mag im pist really sony

  • http://www.facebook.com/profile.php?id=807130838 Kulraj Sehmar ✯

    my ps3 downloards to 99% ans says errror occurred, help

  • Klaz

    my games keep locking up and the in game sound is gone when they do play

  • http://www.facebook.com/SandbergCHC Michael Rondeau

    my gameplay audio completely crapped out

    • http://www.facebook.com/canocoke71 Paul Marshall

      I've got the same problem. I am playing MUA at the moment and the music and talking has vanished from the game. still have sfx but that's it.

  • juan

    i am also having problems. i went to the system update page on a pc. downloaded the update to a usb storage device, wait about 1 hour and try to install the update on my ps3. it said there was no update to be found. i go to the front of the page and it say’s that it’s update 3.30. i have tried since 7 this morning. it’s ten now as i type this thing. and i NEED to get on the psn asap.

  • PalmBeachRyan

    Nobody in Palm Beach County or South FLA can get on the PlayStation3 Network! Everyone I know with the new slim cant even more than 1% of the download completed! WTF is going on? I want to play some COD now!

    • Ronny

      I live in Florida Miami. And I have the new slim and it worked perfectly and everything is normal and I can play.

  • loz

    just updated and now the console has a blank screen on boot up with pixels across my screen was all working fine before i decided to click update to 3.40 wtf is up with sony sending us this bull sh,t, iv just about had enough of sony now! every update we have problems!! so much for transition of software updates to go smoothly. i dont even think this will be able to fix it self with a patch update as i cant even see the screen the mother Feckers. plus i just went into the secret menu park to reformat any glitches and this menu was displayed on my screnn hmmmmmm………………. HAY SONY FU U CNTS

    • Nat

      same problem here…

    • http://www.facebook.com/profile.php?id=100001436684928 Brandon Mulvaney

      Me too wtf. it worked okay for a while but now its doing what urs is. the power button wont even work. tried installing3.42 but it didnt help and i restored it and its still doing it.

  • http://www.facebook.com/profile.php?id=807130838 Kulraj Sehmar ✯

    i tried using the firmware off the website and it still never worked :(

  • YelloShitzu

    10 Minutes ago, I updated to 3.40

    Didn`t see what happened, cause I watched TV while downloadíng…And another Yellow Light of Death!

    I repaired the YLOD two Times now on my PS3. But I don`t think it will work this time, when the installed software is broken. Thanks for nothing Sony!

    • Ange

      What is the ylod? sorry im not to bright when it comes to technology!

      • matt

        Yellow Light Of Death = yellow blinking power button light indicating major hardware or software malfunction.
        Red Ring Of Death or RROD is the xbox360 equivalent to the same problem.

  • Kevin

    caused my ps3 to ylod

  • Bart

    I can't connect to the internet since I downloaded (worked once but now it won't)

    • the real kr

      my one does the same its so annoying i have bever had a problem ps3 updates until this one

      • Alexander

        From Holland
        same here
        Since i only have WiFi connectivity for my ps3 slim 250GB i cant tell if it's a WiFi problem or psn or else. I've tried reconfiguring the settings but still have the same problem.

  • ps3-guy

    before i could watch shows on the ps3 internet on the daily but now i cant.. i hear the sounds but no video

    • A F

      i thought i was the only one… thank you for confirming that you have the same problem too (by the looks of it there are more posts below) i was bout to shit my pants trying to find out why.

    • Ange

      This is the exact problem i have, I just wanid to watch family guy!

    • matt

      same here, livestation which is an official website to watch the news through a ps3 is not working.

    • Chris

      I am having the same issue. Watching video on Gamespot.com. Sound is fine, but just a black screen instead of video.

      • ben

        I too cant see any video but hear the audio just fne. Is there a way to reverse this?!?!?!??!

        • iRadiate

          they screwed up tvcatchup.com too. No picture just audio

    • http://www.twitter.com/alansimpson Alan

      I have this as well. I usually watch live.twit.tv on the PS3, and since the update I only get a black screen, with audio.

      I've tried other live streams, like Stickam and Ustream, and it's the same thing. :-(

  • http://twitter.com/hendryx @hendryx

    Updated last night to the latest firmware, and can't see streaming video in the browser on some sites now.

    For example I used to be able to watch http://live.twit.tv/ within the browser on the PS3 with no problems. Now I get only audio, with a constent black video (but the site views current on my Mac/PC/etc still).

    • Greg

      I hear u @hendryx … such a pain, I loved watching TWIT on my PS3 … SONY wtf?

  • Jay

    download went through fine but now won't play blu-rays…

  • Rednyne

    I installed the update fine, but now neither of my PS3's can access the media servers we have setup in the house. I also cannot connect to PSN network….

  • KUE81

    This is exactly why I don't update right away. Sorry to hear there are a few problems out there.

  • CHARLY B

    screwed….ps3youtube.com vid only play sound now since update……wat-a-load….ps3youtube.com was the only real ez way to play youtube vidz in real hd

  • Kev

    My ps3 just crapped out on me ylod and all wtf sony!!!!!!!!!!

  • John

    I’m in an endless update. It tries to install and then shuts down, comes on with an error message (update was not completed properly etc.) and starts over again. Damn!

  • Jake

    ya i downloaded the update and started playing final fantasy 13. i was at the final boss and right when i beat him my ps3 YLODed

  • Steve

    this firmware is a piece of crap! I was happily watching twit.tv an hour ago – then put on the update.. Now bang! no video.
    thanks sony

    please fix asap

    we are not all gamers you know!
    I watch twit.tv 100% of the time I am using the unit – as a streaming TV service and it
    worked great up to 10 mins ago.

    very annoyed…

    • http://www.twitter.com/alansimpson Alan

      I have this as well Steve. I usually watch live.twit.tv on the PS3, and since the update I only get a black screen, with audio.

    • greg

      Same here Steve … so pissed off!

  • 3.40 Victim

    ONLINE TV SITES ARE NOT WORKING :-( I HATE THIS UPDATE

  • Iska_WM

    This never happen before, but after I install this now update (over the comp, and then on PS3) my PS3 froze two times this night.

    First, when i was playing LBP, it simply froze, and i was thinking, probably some error, nothing serious. But then, second time (approximately hour after), when I was just looking some pictures on my PS3. Then, I was seriously concerned about this. I don't know for sure if this my problem will repeat, and is it connected to the update. If it is connected, SONY bad mistake :'(

  • Sean

    First time I tried the error message stating could not establish Internet connection when I was st 14 % so I checked that out and my Internet is fine. Pc works great. Tried a second time and it's only at 6% and it has been almost a half hour. Reminds me of the iPhone update WTF is going on. Do they not test this sh!t out before they pass it on to us

  • Joel Vargas

    I can't download the update it goes through its accept terms pages and when it starts to download, it gets to maybe 3% and it stops and an error saying that a connection to the server cannot be established (80710723). I ran internet tests and it passed, and also I have over 50% signal strength of wireless on the PS3. This sucks I really wanted to play some COD MW2.

  • Don

    are people really having this many problems? Is it not safe to update yet?

    • Ange

      Do not download it yet if you like the ps3 because it can stream videos or go on youtube or facebook or whatever makes you like the ps3 DO NOT DOWNLOAD IT YET! trust me i wish i could go back HAHA

  • vincent m

    ok so i turn on my ps3 and i have 2 accounts one named vince and another i made just out of
    ciriosity named bam and today i turned my ps3 on and i went to vince and it took me
    to the ps3 network aile were it usualy takes me but it wont load it or any other thing other than the settings so i turn it on and off but same thing and sometimes it freezes oh and when i turn it off
    i have to force shutdown (click on button 10sec) but when i go into the bam account it works FINE! so is it like corrupted? thats what my friend told me but im not sure so should i just send it to sony since i have the warrenty or is there another fast and easy way to fix it and ps i dont mind if i have to delete all my memory off my hardrive and its a ps3 slim 250gb and for example on cod mw2 will my online things stay or willl it be erased as well? thank you

    oh and i just downloaded the new software so maybe it has something to do with that? thanks

  • TonyTough

    my system (40gig) installed the update, but then I tried to play MW2. It froze after 30 secs, I rebooted and then it froze again. Removed game. Rebooted, YLOD. :(

  • raben-aas

    Downloaded 3.40 yesterday, now PS3 wont let me play MAG any more. WTF?

  • steven

    Updated PS3 took agaes , perb 3 hours or so now cant game online , signs in ok but hangs on online games load ups. Tried doing the internet connection test everything fine until download and upload speed check. All other devices are working on this network. Shocking!!!

  • en3carnage

    Some flash video sites no longer work on PS3 Browser

  • Ange

    What would happen if i restore sytem settings(default settings) will my streaming work again?

  • Ange

    I hate this GHRRRRR i downloaded the new system update and i can no longer stream videos or tv or anything i can hear the sound but i dont see the vid! if i restore the system to (default settings) will it go back!!! i wanna go back!!!! please let me go back!!!!!!!!!!!!!!!!!!!!!!

  • Dennis

    We are experiencing also problems since the update 3.40:

    - the sound is screwed up, in some games it just drops and comes backs on or only the sounds effects works and the background music just isn't there
    - the image freezes for a couple of seconds or more than a whole minute (!)
    - the loading of games takes much longer than before
    - the loading of menus takes much longer than before

    Since this also happened after I bought Heavy Rain, so I was thinking about re-installing Heavy Rain, but when I read the comment above me from TonyTough…I don't like to try that…

    Does anybody has any suggestions or do we al just have to wait for another system update?

  • Michael

    PS3youtube.com no longer works, online tv no longer works. I get only audio, no picture. Seems that Sony did some louzy Flash upgrade for the Facebook application. Now it is no longer possible to watch online vids. I hate this!!! Thanks Sony, for more and more restrictions on the PS3. :-( (((((((((((((((((

  • Matt

    Same video issue as everyone else. Video looks like it's playing but has audio only.

  • kyle

    my ps3 wont even turn pon. as soon as i click the power switch in the back, the red light turns green, pauses for about 5 seconds and then the blue light turns on. nothing appears on the screen

  • scott

    just did update now screen is blank, controller dowsnt work, and if it did i cant see nothing on the screen anyway! how can i get out of this one if i cant see the screen to even do a patch or anything

  • totallypeaved

    yeah i updated also now i can't add any freinds

  • http://www.leonardygunawan.com keisi

    I updated the new firmware 3.40 NOW I CANNOT CONNECT TO LOST PLANET 2 , ( ERROR 800223B6 )

    +

    I CANT FINE ANY SESSION AVAILABLE AT SUPER STREET FIGHTER 4,and when i play arcade with Fight request On , no one join in , not like before i update the firmware . they re crowded challenger ,

    I Really PISS OFF , since 2 of my favorite game ( Lost Planet 2 + SF4 ) cant play online.
    already email SONY and CAPCOM , but no responses

    keisi

  • matt

    Obviously Sony has ruined a lot of people's consoles so WTF are they going to do about it thats what I really want to know.. this is total BS. Anybody stop to think that maybe they are trying to force people to buy their new "slim" ps3 by destroying everyone's current model with a bogus "update"? Let that one marinate in the ole noggin a while. All I know is if Sony doesn't do anything about this soon they will have a class action lawsuit on their hands cuz they are ripping people out of hundreds of dollars. My brother's PS3 I bought for him for xmas and I'm embarassed to say that I did.

  • Lee M

    After updating my PS3 to 3.40 firmware I have had problems with all of my guitar hero games. They were all running fine before the update. I get some message saying my downloadable content is corrupt. My Rock Band games are all running fine.
    I have at least 8 gig of downloadable content for my guitar hero games – I'm not prepared to have to download that all again.
    Everytime Sony release an update there is a problem. Grrrrr
    Maybe they should change their name to Phony !!!

  • Andy C

    Downloaded and updated fine, started to have problems where games crashed (Fifa 10, Red Dead etc..)
    Now it won't recognise any disc in the drive! ffs sony, sort it out!
    tried to restore file system, no dice
    Any news of a patch or working update?

    • Shizzle

      Same.

  • Mr Angry

    Glad to hear other people are having problems with streaming video from the net thought it was just me!! Thanks for nothing (literally) Sony, now where'd I put that xbox………

  • Nick F

    I updated yesterday and played some mw2 fine. This morning I go to turn it on and I've got no audio or video…

  • robbo81

    update went fine- but now i cant copy youtube anymore from tversity or ps3mediaserver! it gets through a little then error code pops up. its not my equipment as it worked perfectly before the update. damn i copied a 4 gb film just the other day perfectly. now it wont even copy anything!!

  • rrc001

    I have a 60GB FAT PS3 and my update went throught with no aparent problems. I'm now on 3.40 and all the features outlined, such as, the Video uploader, Facebook integration and PSN+ is working fine. :-)

  • YelloShitzu

    I already told, my PS3 broke down with the Update. I can just tell, that it can be repaired like any other YLOD as seen on Youtube or else.

    After repair it installed the update. As my PS3 breaks down all few months with YLOD i can not tell if it has really something to do with the update. Maybe it was on time again to be repaired…

    I can everyone with YLOD and out of Warranty only tell to repair it by yourself….It`s quite easy and saves about 150 Bucks everytime…as it happens again from time to time, when first appeared

  • EDDI

    well the question stands should i download it ???? plz reply

  • Gerry

    I installed the 3.40 firmware and it was running smoothly until my game crapped out and now the system can't read any of my game discs.

  • guest

    After the firmware update i'm having problems with uncharted2 multiplayer, it crashes.

  • Ari

    Woo, I got lucky. I was about to update so I can go back online but it took 2 hours and finally gave me an error message and didn't go through. I decided that obviously something isn't right and I would search to see if this is another messed up update… yes, yes it is. The error saved my ps3.

  • Clothednblack

    After the re-boot for installing 3.40 my PS3 crashed and now freezes before getting to the XMB, called sony, they are aware of the issue and will fix it for $180. You know where you can kiss it Sony! aware of the issue? still want me to pay for it? I wouldnt even use the new features ( vid/pic editing) I have a PC for that, stop forcing your crap on the people and taking up hard drive space, make it a option and just put out the security updates by themselves.

  • Shizzle

    I updated and was ok for about 10 minutes. System locked up while playing LBP and after reboot, it won’t read any discs and it won’t play DL games. So basically bricked.

  • vvv

    After updating to 3.4.0, picture quality even for blue rays has become very bad. It has spots all over the screen

  • ginjaveli

    ive notice since the update cod mw 2 crashes every time

  • Dan K

    I cannot access a Netgear network hard drive now. I bought this for my dad to watch movies on and now Sony screwed that up.

  • yonel

    I have the same problem with my anime i can't watch them anymore since that new update … i look a lot of flash video like veoh via website streaming it was woking great before the update after i only got sound …. great job sony for thy stupid update …

  • Jolalooz

    Sound but no more image while playing streaming video.

    WTF ?

    Please how can I fix it ??

  • Jolalooz

    Sound but no more image while playing streaming video.

  • hbarr

    I completed the update, my system restarted, and it worked for two days. Now everytime i turn it on/start a game it shuts down and the red power light flashes untill u flip the power switch on the back… And when i power back up it gives me a message about not turning the system off properly, then turns its self off.
    Anyone know whats happening?!?
    Please help

  • Clothednblack

    After the re-boot for installing 3.40 my PS3 crashed and now freezes before getting to the XMB, called sony, they are aware of the issue and will fix it for $180. You know where you can kiss it Sony! aware of the issue? still want me to pay for it? I wouldnt even use the new features ( vid/pic editing) I have a PC for that, stop forcing your crap on the people and taking up hard drive space, make it a option and just put out the security updates by themselves. Now after messing with the ps3 in safe mode I can only get sound but no video, HDMI or RCA. I am not a happy customer.

  • Johnny

    My wifi went to hell with 3.4. Can't play MAG or stay connected to PSN.

  • http://CODMW2PlayOnlineProblem guadabu

    I can’t play on line because since i update my PS3 with 3.40.

    So Sony not test the updates before put in production?

    everybody is angry with Sony, this Update Sucks please fix it ASAP

    I am an Very Angry User of PS3, the 3.30 update COD MW2 work very good

  • Flick

    I upgraded without incident. I hae been playing some Fallout 3 since then and have twice had errors I have never seen before. I have also noticed that the console is slower, I am getting worse performance from my games after this patch. Anyone else notice that?

  • mik

    got the v3.40 update yesterday now the ps3 wont allow me to stream any data from tversity or wmp11 and wont access psn, im not game to turn it off or play a game incase it locks up and doesnt restart. a pain in the !@#$ as the ps3 is the main hub of my home theater system

  • Jkonig

    Some games, have the boarders cropped, and no sound…..
    Fortunate enough to see my screen….

    For those who cannot see the screen try doing a soft reset.
    turn on ps3, hold the touch power switch for about 5-10 secs, then let it restart..

    Next time, i better review updates before downloading them and fckng up my ps3..

  • Ivan

    PS3 updates have been nothing but trouble for me i'm onto my 7th ps3!!!!

    Got a new slim 120gb 2days ago updated to v3.40 now my discs are boiling hot after 1 hour of play, system is overheating in the space of 2hours and freezing shortly after that, not sure if it's to do with the update but its making me regret buying a PlayStation thats for sure.

  • Soonto be Xboxowner

    This is no bull___! That 3.40 Update ruined my PS3 I cursed them out cause they are taking no responsibility for there system hack/update/were going to f up your system so you have to pay $180 to fix it or buy a new ugly a__ slim for 300-350. My ps3 started freezing only after i updated they told me I should expect to do some repair on a almost three year old system that has never been left on for extensive periods of time and overall had been well taking care of. Well they should expect that if I see anyone who works for sony that they are going to get F, ed in the A until I feel i got my 500 dollars worth. Better carry some lube cause im turning gay just for that moment and show you how it feels to get fu___ed!!!!!!!!

  • John

    livestation.com audio plays but no video

  • STeve

    SONY ARE YOU LISTENING????
    I DONT CARE FOR VIDEO OR PICTURE EDITORS
    I DONT EVEN CARE ABOUT GAMES

    I CARE ABOUT WATCHING BLUE RAYS AND STREAMING TWIT.TV FLASH VIDEO
    WHY HAVE YOU KILLED BOTH THOSE THINGS IN 3.40

    Please fix this matter urgently or I shall return my unit as it is UNFIT for purpose!

    NOT IMPRESSED!

    steve

    scotand uk.

  • naz

    as for freezing and ylod apparently happens only if you weretrying to multi taskthe ps3 on download and installation of the 3.4.

    However trawling through forums the net connectivity on the device is some what problematic and wierdlyenough seems to cause issues with wireless device is blue tooth or wifi

    but my problem is i played all media through the damn device all may external hard drives all plugged into the usb devices and now the ntfs compatibilty is gone with the 3.4 i feel raped by sony!!!!

  • C. Rivera

    Since the update, my ps3 will not recognize my Netfilx disc which means I cannot watch online movies. I also cannot play games saved to the hard drive. Though, unlike some of you, I can still watch movies (including Blu-Ray), and I can still play games on disk.

  • Jonathan

    Everything working great until I updated to 3.40, now cannot read any discs. Spoke to Sony support, nothing to do with the update, PS3 is faulty. Either that’s complete rubbish or I’m the unluckiest person in the world.

    • Andy C

      exact same thing happened to me mate. Told the same by Sony, wanted €170 to fix! cheeky bastards!

  • Alex

    After 3.40 I can't stream any movies from my HDD. Even Medialink doesn't function anymore. DLNA 2101 problem. Tried everything but no solution.

  • Darren

    I have a PS3 slim… downloaded the 3.40 update last night and now when I try to use the PS3 all I get is a black screen. The unit beeps and powers up as if it is loading, but the screen just stays black. Incredibly frustrating. I've just spent an hour reading hundreds accounts of the same problem but no one has a solution…

    • bob

      i had the same problem–i was able to fix it–

  • Layla

    I just updated to 3.40 and now the PS3 won't detect my external hard drive anymore. Thanks Sony, no movies and pictures for me anymore.

  • Mike

    I havnt been able to even download the new update let alone let it fuck my ps3 up so luck for me i can still use my ps3 sry for u guys who downloaded it and it fucked ur shit up :) goodluck with all that and playstation get your shit together before the nerds revolt

  • Mickey

    I'm always scared to update, unfortunately is necessary for psn use :(
    problem i've noticed since 3.40 update is mainly that sum games audio will skip, or no audio at all.. ex. lego harry potter
    other minor issue is flash based video play won't work, when before updating was doing fine,
    ex. crunchyroll.com will play audio but shows black screen
    Lets All Email Ps3 Support, at least it should be optional to update,, cheers.

  • Alexander

    Here from Holland,
    I use a shared WiFi connection from my neighbor and i have never had any problems with updates on my ps3 slim 250GB until now.
    A couple of days after 3.40 was released i updated the ps3 while watching tv.
    It restarted and i thought everything went well until i try to connect to WiFi.
    Now it fails and fails even after reconfiguring the WiFi settings. I am not happy at all with Sony for this flawed update. I expect to be compensated in some form, because i can hardly imagine that this will resolve on its own as i only have a WiFi connection for it to work properly. And i am not even complaining about my time wasted on this issue.
    Alexander

  • toni

    My son did the 3.40 update to his ps3 and now it will not read any game disc he puts in…called sony and they want over a 100 dollars to fix there problem…xbox 360 here we come…

  • Soonto be Xboxowner

    Sony will tell you to delete corrupted files. done! They will tell you to download the 3.40 onto a thumb drive then update your ps3 again. done! Every single option that is given in safe mode including the one that erases all your data is just sony giving you false hope. They told me if only ten percent of all ps3 s sold has this problem thats not a big deal compared to the other 90. With the capabilities they have it could have easily been a random hack or virus whatever the fuck they did to our systems with that update that only affected a certain amount of downloaders. Doesnt that seem reasonable or is Sony right and we all should expect things like this to happen all at the same time and they have a set price waiting once you mention 3.40. Fu– Sony

  • Wow

    hi, i download and installed 3.4 properly but now my Fat formated USB hard drive that i connect to ps3 doesn't work and won't recognise. the new video editor is in the same place where that used to be. If anyone knows how to fix, please help.

  • Arcan

    All my Blurays were working fine. Rented Percy Jackson Lightning Thief which did not play. Frame came up suggesting Firmware update. Updated to Firmware 3.4. Still did not play and neither does 30% of my BR collection.

    Should playing a movie be this difficult? I want to yell at someone.

  • Kakarot

    Sony is pathetic. They could be the worst company in history. They are almost as bad as BP. I was forced to install the update. And now my disc drive cannot see any Blu-rays, DVDs or games that I put in the console.

    I am never buying a sony product ever again, I will sell my Blu-rays and switch back to DVD. I suggest the rest of you do the same thing. Take your dollars elsewhere.

  • Bharath

    I'm unable to connect to the internet after updating to version 3.40

  • Dante Dira

    I haven't been able to update my ps3 in quite some time now thanks to all the feedback on this site. As a result, my warranties on the games I bought recently have expired without me being able to test them online. My heart goes out to all of you who made the update, trusting that the expected customer service of Sony will handle any problems we encounter. I guess that's what we get for sticking to a brand who is not really known for customer-centric orientation. And I don't say this lightly; I'm on my third ps3 now and not happy about it.

    What strikes me though is the utter silence of Sony in all this. It seems that their style of damage control is DIVIDE and CONQUER. Meaning, they talk to us one-on-one and tell us our problems have nothing to do with their update… and that instead its because of unit defects. If that doesn't smell fishy, I don't know what does — especially when you consider the fact that they have not been making money on unit sales is already widely known (I think the first time they made money is this year… or last?). Regardless, however, it goes to show just how low they value their patrons (who they think they will buy from them anyway despite the problems) by simply not acknowledging the truth time and time again. Granted, no company really acknowledges truth that's damaging to reputation (or threatening to sales), but THERE MUST BE SOME WAY THEY CAN COMPENSATE OR HELP OUT. Other platforms (gaming or otherwise) have great customer service, why should this particular company not render the same?

    What do you think SONY? You think you're too far along on the technology adoption life cycle that customer service no longer really matters?

    Perhaps all of us monitoring this situation should exchange contact information, get off the internet and begin talking about some form of mass lawsuit to teach this company a lesson. They must be held accountable for things like this otherwise this will continue to go on forever. It happened in previous updates… it will continue happening in the foreseeable future.

  • ktmbillyjr

    my multiplayer is skipping and lagging ever since the update 3-4s always 90-100% signal?!!??

  • C. Rivera

    Updated and now system keeps crashing/freezing! It also won't read some discs (when it DOES load up) and it won't read quite a few videos on the network.

  • tbone

    Worked fine did the update (3.40) now it wont read any discs. Changed the laser about 2 months back so it shouldn't be that. defo the firmware as its was fine before the update. Wont spend on fixing it again. Last time i buy a sony product

  • darkmillennium

    we need to sue!!

  • John

    After 3.40 update, my ps3 doesn't play any disc (blu-ray, dvd, etc.) anymore…I have tried restart, restore setting, restore system, … no luck!

    Please don't update to 3.40 until Sony fix this sh***t

  • Albi

    The new ps3 update 3.40 and the update for cod4 has caused many an issue, check the forums, look at the scenarios, and see for yourself..the scenario, update the ps3 with 3.40 then next slide in the cod4 disc it will say must update, so you update it with version 1.11..easy enough? not so fast..when initializing game play afterwards is when you realize .Disaster happened. the ps3 will freeze, with audio drop outs, , you will get a code 80010514, which according to Sony is a Blu -Ray hardware failure..Funny, since the updates were released alot of blu-ray drives mysteriously went out .can i add that in the forum posts the range of systems with the very same problems.New ps3s 3 months old or newer to older ones like my sons 3 yr old machine..Coincidence?investigate for yourself.

  • Hank

    Hi all, after my kids updated my PS3 to 3.4 my USB headset stopped to work, first I thought maybe the Logitech headset was bad, so I went out and purchased a new Tritton AX180, but PS3 will not even recognize it as connected ! Anyone seen this issue ?

  • melidis haris

    ..well…here is my side of the story..watched a blue ray film yesterday.
    ..then played a bit of metallica;s quitar hero..and then-heaven knows why- i decided to make the update to3.40..
    it finished the download..made the install…then restarted…
    Upon restart,it asked for a second update and again it downloaded it to the full 100%..made the install..and………..
    After the second restart the PS3 does not recognize ANY kind of cd's you put in!!!
    Wheather it is a blue ray film..a game…a music cd..even a PS2 title..NOTHING
    It never showed again the icon under the game tab that there is a game disc!!(acts as there is no disc loaded)
    THANKS FOR NOTHING SONY…

  • bryan

    thank for f-cking up my ps3 sony!!!! all was fine before i updated to 3.40 now do some thing about it!

  • jack frost

    Hey guys,

    i just created a petition to sony to fix the 3.40 firmware issue.
    i had the same thing happen to me with no fix becoming apparent.

    please visit and sign my petition today!!

    http://www.petitiononline.com/KN1234KN/petition.h…

    Also, i am new at writing petitions and i may need alittle help. if there is anyone who can help me improve the petition please email me at darkmillennium7@yahoo.com

    Thanks, and Good Luck! Hopefully we get sony to do something about this.

  • dawid135

    i download this update and i have error ''A internet connection has occurred (80130128)
    i cant sign in and i dont have internet in my console i works only wired connection not wirelles but if i click on wired its says An ethernet cable not connected but all cables are connected !!
    sony u m fuckers!

  • mark

    every time I play FIFA or assasins creed 2 the ps3 randomly freezes… the only game I can play is CODMW2 without it dying…. this has bee going on since I updated it to 3.40 ive tried formatting the hard drive and restoring the system but nothing seems to work…. help please

  • JC235

    I recently (22 Jul 10 @ approx 22:00) downloaded and installed version 3.40 firmware for my PS3. It was late, so I opted to have the play station shut itself down after the update. The next day (23 Jul 10), when I tried to power up the PS3, it came on for about 3 seconds then shut itself down. It continues to do the same thing and won’t accept a DVD. It just shuts down. It appears to me that the firmware update is causing the problem, as it was fully functional prior to the install. I contacted Sony Customer service and was told that they're not aware of any one else experiencing this problem and If I want it fixed I'd have to send it to them for repaiir all at my expene. I'd be intersted to hear from others that may be experiencing silar problems with 3.40.

  • guest

    i updated and i'am having problems with playing uncharted 2, multiplayer freezes and sound is lost.

    • ercee

      This is bad problem. My DVD wont work either. Today came firmware version 3.41!!!
      Why this fast after 3.40.? Was there something wrong? Sony wont tell, they only kill your consoles, and say it's normal?!?!?! Nothing to do with Update. F**k you sony

  • donald

    YES!!!!!!! my ps3 keeps freezing ever since i downloaded 3.40 it even frezes for something simple as to send a messege i deleted my inbox some demos and music so dont suggest that. its not heating for crap so its not that its this update crap

  • Manuel Reyes

    now I can't even play my games :S

  • A-P

    I can't even uprgrade to 3.40 (or 3.41). If i try to upgrade it downolads the whole upgrade to the machine (also tried via usb stick to exclude corrupt files). But in the install it just stops at 15-18% and tells something went wrong-shut down and try again.. then it starts to install again and stops at 15-18%. I know how to get out of the loop and go back to v.3.30 and again everything works. But i cant use the psn network or anything that requires me to install v.3.40. Shit.

  • Caique Fabris

    My PS3 isn't reading the game Afro Samurai ! Is the only game that didn't work…

  • Scott

    I’m having the same problem aswell , only loads 15 to 18% some 1 help????

    • megalowboom

      if your ps wont finish the update make sure all usb ports and memory card slots are empty if any things pluged in hardware can interfear with the software update

  • random

    I have already updated my Ps3 with no problem but when I updated mag for ps3 it wont let me play any more.

  • henrik

    I can't see my 3D films, but i can play 3D games like motorstorm 3D…… HELP

  • Lil_Rizo

    cant play online, always saying connection interupted or connection could not be established. WTF!!!

  • megalowboom

    if your ps3 wont finish the update make sure all usb ports and memory card slots are empty if any things pluged in hardware can interfear with the software update hope this helps people.