Will iPhone 4 follow failure / problem track record?

By Jamie Pert - Jun 23, 2010

If you are wondering whether or not to upgrade to the iPhone 4 you may want to check out this recent Mashable article, this is because it takes an in-depth look into the failure rate of the previous iPhone versions .

According to their article 25.6 percent of all iPhones failed within two years, 18.1 percent of failures were due to accidents, whereas 7.5 percent of failures were due to device malfunction.

The iPhone 3G mostly suffered problems with the touchscreen display, followed by button issues, power problems and battery faults, if you compare these faults to the iPhone 3GS you will see that Apple made great progress with screen problems, however power-related problems were more common in the 3GS.

A failure rate of 25.6 percent across two-years does sound pretty staggering, however it is apparently lower than the industry’s average. If you would like to delve deeper into iPhone malfunctions check out this PDF document put together by SquareTrade.

Personally I think that mass produced smartphones are always going to be susceptible to a pretty high malfunction rate, this is because smartphones are probably one of the only modern day devices which stays with you for pretty much every hour of every day.

The question is does a failure rate of 25.6 percent put you off buying an iPhone 4 on a two-year deal? If so, what smartphone brand do you think manufactures more reliables handsets?

Source: Mashable

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Also See: In-car iPhone 5, 4/4S holder options – Hands-on review

  • Laura

    I googled iPhone failure in desperation today as my brand new (less than a month old!!) iPhone 4 just wouldn't wake up from sleep, even when holding down the power button for a whole minute!! Then I read about holding down both buttons 'resuscitation' method and tried it. It worked and the apple logo came on after 20 seconds. It took another minute or so to eventually power on and it works fine now..I wonder if Apple would replace it if it really fails again.. I'm scared now!! It's a huge gamble for the amount it costs and the data you might lose!!

  • Chad

    My first iPhone Edge had a faulty screen, it went in the first 60 days. It wasn’t covered under warranty because I bought it outside of my country. My second one got really laggy after one year but held up well ( had aluminum case. My 3GS isn’t holding up as well, I have already cracked the plastic case. Bi will still only buy iPhone.

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  • jake

    Im an ex-iphone-er and recently switched to the droid due to service problems with at&t where i live. even though the droid can do alot the iphone cant, the iphone can do a lot the droid cant. i do miss my music on the iphone but the droids music system isnt really as bad as many people say. the droid is more customizable with backgrounds though. but if i had a choice, i would much rather have my old iphone back (jailbroken or not :P)