As you have probably noticed iOS 4 has now been launched for iPhone and iPod Touch, obviously whenever a major software update is released there are bound to be ‘teething’ issues, however one thing that has surprised me is the lack of support Apple have offered.
We have now had hundreds of reports of problems, and I am sure there are probably tens of thousands of frustrated users out there, therefore I feel that Apple could at least offer obvious links to their support forums for iPhone owners.
Therefore I thought I would do my best to help users out, and point them in the right direction, firstly lets start with the backup problems people are reporting.
If you are installing iOS 4 you could perhaps still be backing up your handset, many believe that the back up is not working, however members of Apple’s support forums suggest that the process is extremely slow, and could perhaps jump up rapidly. My advice is to leave the backup running for up to 2 to 3 hours, if the backup is obviously making no progress perhaps close iTunes, disconnect your iPhone and try again following these instructions, also check out this page.
If you are eager to get the update installed asap you should perhaps delete any unnecessary photos/videos/audio files etc, the more data on your iPhone the longer the backup will take, lets face it if you have had your iPhone for a couple of years there will be a huge backlog of files, settings and apps which need to be backed up, therefore it is no surprise that this may take some time.
I understand that this post does not really clear up exactly how to rectify the problem, however if Apple have not revealed information regarding this problem most fixes and workarounds are educated guesses based on other consumers experiences.
If you have any iOS 4 problems check out the Apple Support Forums, as we hear of more detailed workarounds and fixes we will do our best to keep to up-to-date.