New iPhone 4G: Would AT&T customers move to Verizon?

 

By Posted 5 May 2010, 16:37

We have an interesting article for you to read now, in which a new study has revealed that customers on AT&T are not entirely happy with the call quality on their network and in turn, not satisfied with the current level of service they are getting.

As reported from Apple Insider, a new study by ChangeWave revealed that 4.5 percent of calls by AT&T customers were dropped in the last three months – the worst out of the four major carriers in the U.S.

Also See: Verizon iPhone with 4G LTE: Release Date Hints in 2011

This is not good reading for AT&T given the fact that they will be trying to persuade customers to move into new contracts for the upcoming iPhone 4G. The same survey also revealed that Verizon, who are rumored to support the iPhone in the future, only suffered from a 1.5 percentage of dropped calls – meaning that AT&T were three times worst than AT&T.

Further results from the study concluded that only 23 percent of surveyed AT&T customers said they are “very satisfied” with AT&T’s service, while Verizon’s figure stood at 49 percent – more than double than AT&T.

Are you an AT&T customer? If so, how do you feel about the results? Would you consider moving to Verizon if they secured the iPhone too? Give us your thoughts on this.

  • Hawk

    I've been with At&t for morn than four years, and I'm very satisfied with the service I get.

  • http://www.homidoit.com Mike

    Umm…no doubt I would switch to Verizon! My work phone is on AT&T and it is an iPhone, love the phone, hate, HAte, HATE the service!

  • http://www.homidoit.com Mike

    Umm…no doubt I would switch to Verizon! My work phone is on AT&T and it is an iPhone, love the phone, hate, HAte, HATE the service!

  • laura

    i would deffinately switch

  • gues

    Keep in mind that ChangeWave study was not a statistically valid study…the draw results from their members rather than conducting a scientific (read unbiased) poll. It’s no more accurate than me asking all my friends…which is better AT&T or Verizon.

  • Pinkcornbread

    AT&T is in deep Dog Shyt!!!! Every Iphone Person is going to Jump ship- Starting with Me!!!!

  • moises

    you know what would be even better, if it comes to sprint but it won't happen because it would benefit the customer too much.

  • moises

    you know what would be even better, if it comes to sprint but it won't happen because it would benefit the customer too much.

  • Jim

    Service sucks on AT&T

  • Jim

    Service sucks on AT&T

  • Lee

    Here's a different answer for your question. I want an iPhone and am currently a Verizon customer. If Verizon does not get the iPhone before my contract runs out in June I will move to AT&T in July.

  • Gus

    I have the iPhone, I'm on AT&T, I work for AT&T, and would gladly switch to Verizon if they were to get the iPhone.

  • Vin

    Yup I agree. The new iPhone will suck balls on AT&T

  • Vin

    Yup I agree. The new iPhone will suck balls on AT&T

  • Dwayne

    I have both a personal blackberry (at&t) and a company blackberry (verizon). In my area of work and life (south alabama) I have 5 bars of at&t and 1 bar of verizon signal strength. I am personally very happy with at&t. Probably 25% of my coworkers are dissatisfied with verizon.

  • Dwayne

    I have both a personal blackberry (at&t) and a company blackberry (verizon). In my area of work and life (south alabama) I have 5 bars of at&t and 1 bar of verizon signal strength. I am personally very happy with at&t. Probably 25% of my coworkers are dissatisfied with verizon.

  • LAL

    I am watching all the dist AT&T customers planning to move to Verizon after the 4g release and I say "good". Open that bandwidth. Less is good, for me and my needs. AT&T wasn't prepared for the amount of customers utilizing iPhones when it was released. Think of that before you sign your Verizon contract.

  • LAL

    I am watching all the dist AT&T customers planning to move to Verizon after the 4g release and I say "good". Open that bandwidth. Less is good, for me and my needs. AT&T wasn't prepared for the amount of customers utilizing iPhones when it was released. Think of that before you sign your Verizon contract.

  • http://www.powerhouse.com PH Admin

    Yes, AT&T sucks, but I will stick with them. The way I see it, everyone will flock to Verizon when they get he Iphone. Then the load on AT&T's network will drop significantly making for a better experience. Hopefully Verizon paid attention and won't have the same problems as AT&T does.

  • http://www.powerhouse.com PH Admin

    Yes, AT&T sucks, but I will stick with them. The way I see it, everyone will flock to Verizon when they get he Iphone. Then the load on AT&T's network will drop significantly making for a better experience. Hopefully Verizon paid attention and won't have the same problems as AT&T does.

  • Johnny

    I live just outside a major city (Minneapolis). I have many friends that live in side the city. Both of us experience dropped calls on a weekly basis. I have had service with Sprint and T-Mobile in the past and neither of them have had as bad a service as AT&T has, Sure much of this can be the growth that the iPhone rings to the network but if they can’t handle the growth then they shouldn’t be selling the service. I’m sure Verizon would have some issues if they got the iPhone because the user-base would increase dramatically however I have much more faith in their network then AT&T. Most places of business use Verizon. My work phone is Verizon and I have had many handsets and smart phones with Verizon. I do not and have never experienced such crappy service as I do with AT&T. I think it’s planned that Verizon will not get the iPhone just yet. It’s a Sales tactic. Those of us who have filed the contract with AT&T are waiting to upgrade to the new phone. It would be great if they would go with Verizon at the same time but if they don’t then later they allow Verizon they will get more sales from people switching. This is how you stay on top as the #1 US handset seller. If they didn’t sales would suffer in later quarters because everyone would buy and switch in quarter the new phone is released. It’s all about $$. What the consumer wants, what we complain about, what would make us all happy…it doesn’t matter at all. It’s all about $$. After all they are a public business and have to turn a profit. Also Apple has never been known to really do what consumers want they are more do what they want and govern things with an iron fist.

  • Len

    I live in Plano/TX… I use AT&T and I am very satisfied with their service would NOT switch from AT&T to Verzion…