PS3 Firmware Update 3.30: Are You Experiencing Problems?

By Updated on

Earlier on today we posted an article, which revealed that a new firmware update was available for the Sony PlayStation 3, the last update Sony release (3.21) removed some functionality, however this new update adds new functionality.

This update brings the console to firmware version 3.30, the main new functionality is 3D support, which in the summer will be utilized by PS3 titles, also later in the year 3D Blu-ray movie support will be added.

There are other changes to the console as well, one of which adds new ways to sort your trophy collection, other details are scarce at the moment, however I am sure there are a lot more less-noticeable changes added.

This update is a mandatory update, therefore if your console is connected to the Internet it should force the update upon boot, if you have trouble downloading the update you can grab it from the PlayStation website.

As the update is going out to millions of consoles I am sure there will be a few problems for some gamers, if you are experiencing any problems please let us know about them in the comments section, for more information check out the link below.

Source: JoyStiq

Also See: PS3 Firmware Update 4.10: List of changes

  • bob

    I`ve just done the update and now not reading any discs. Spoke to Sony who tell me not to read what is on the internet as it`s not a common problem but a coincidence it happened after the update. load of bollocks

  • rcd-nofear

    wont read bd no matter what i try…

  • ibeezy24

    wow. if i knew this, i would not have bought one. 60 gig fat model and it freezes every game i play. did the total reboot and sill freezes. WTF SONY!

  • ezabuk

    Im ib the same lousy position with the useless blu/ray drive costing ps3 at over 600Usd on launch day – Sony why cant you even release a decent fix which allows blu- ray problems to be fixed from scratch for those that need to – dont you listen to user feedback online? Why should anyobe pay more to have fixes to lousy software? And why cant we all juat rollback to version 3.00 or somfin

  • turk

    I have a 80gig 1st gen ps3. It just did the update and now my system freezes at the start up screen, when i press the ps button on the controller the sytem shuts off. It says the system was shut down impropperly. I played all day yesterday with no issues. WTF SONY?????????????? I'm F'n pissed right now. F**K your updates and all the problems attached to all of them.Thanks to your support team too, they said i need to send it in for service now. FUCK YOU!!

  • Daddy

    After i downloaded it my controllers would no longer charge!! They died so i had to go buy a stand along charger that plugs into a wall outlet! Damn sony!

  • Dan

    Right after updating to 3.30 my ps3 (80 gig fat) bricked out. Sad thing is, it bricked the day I finally got my reserved copy of Red Dead Redemption. I'm seriously pissed off.

  • carlos

    i have a slim, after the update my ps3 turn off in the middle of the game WTF Sony can somebody help me!!!!

  • Phred

    Downloaded and installed the 3.3 patch and now no disks play :(

  • Don

    very part-time gamer here with a 3 year old PS3 80gb. Downloaded 3.30 and start having trouble with games freezing during play and no disc recognition upon reboot. Within 1 day no disc was read by the DVD/Blueray player. Thanks Sony, I really wanted and needed this pain in the a*s. I hear Sony is offering a $150 fix – that's a racket! Last fall It took me 3 times to find a new Sony DVR that actually worked. And you think British Petrol has an image proble!!

  • Paul

    60G Original PS3 —–After downloading 3.30 my blu ray has stopped working. It only reads DVD…will not play games or blu ray content. Screen goes black when trying to boot up a game, and usually the game icon doesn't even appear. Everything was FINE before the update. Called SONY and was told 200 dollars to repair. Sounds pretty fishy here. What can be done? Seems a LOT of people lost their Blu Ray drives here. Everybody call 1-800-345-SONY. Make your voces heard. Demand free repairs.

  • Stab

    Same thing as many others happened to me with the 3.3 update. Final Fantasy started freezing, then just wouldn't play anymore. Started getting system errors. 80010514 is my favorite. Did all the tricks. File system restore, cleaned the blu ray lens. Full system format. Freezes after 5 mins or less. Then just won't read.

    Only DVD's play. I have an old 40GB fatty if that makes a difference. I also noticed that the update jumped from around 58% straight to 100%.. Someone screwed the pooch.

  • MacsterMatt-MattD

    I have read ALOT of articles about these two updates 3.21 and 3.30.And my best advices 4 those who have not updated yet is do not update.Just do not play games online or just do not use the internet at all on your ps3 system.I know it is F##ked up or BullS##T that u cant use the internet on your ps3 but just dont go online i mean is it worth messing your system up i dont think so.Now 4 those who have updated to 3.21 or 3.30 and have had any of these problems in this article like system failure,controller failure,disc reading error,internet connection failure and if you are having any other problems 1 call sony (if having no luck then)2 go to sony's main website and send a message explaining how your ps3 worked before you got either 3.21/3.30 updates then explain how/what is wrong with your ps3 system.And thats all i can say other than wait it out or buy a new system (wich is not right) best of luck gamers and sony.

  • http://rogerburke@eastlink.ca roger burke

    system was working fine before the 3.30 update.now it will not read any disk or game ,using blueray.it will play dvd’ ok.if you can help me,please let me know

    thankyou

  • Michael Borkowski

    Same issues here as most. 60 gig model from 2007. Installed 3.3 today after not having used the system for a few months. Now it won't read discs of any kind. Called Sony, given the same run-around as everyone else. Hopefully they acknowledge the issue.

  • rudeboy_69

    I just updated my ps3 to the new version and it stopped reading disc…i tried all games, music cd and dvd but it just doesnt detect…and i just got my ps3 replaced 2 weeks back as the system was corrupted…sucks (impatiently waiting for a solution)..i have 40 gb.

  • chris

    i have i 2 usb port 80g and before the update everything ran perfect now i can't get my dj hero turn table to connect put new batteries and did all the little tricks to make it connect but nothing and when i put dj hero in it loads but won't respond to any controls from my sixaxis controller but when i put in assassins creed two or batman arkham asylum it runs fine.

  • ddarkprince

    my ps3 60gb has died because of the new 3.30 update, it no longer plays games even though it was playing games perfectly before the update

  • Sha Sha

    Welll this is my first playstation… EVER. Brand New PS3 slim 120 gb. D.O.A. After updating, it won't even recognize my games. Only DVD's. I didnt buy the piece of shit to watch DVDs. I have a DVD player for that. I want to play games, but no thanks to SONY that's apparently out. Its very Frustrating.. I hope they come out with a fix soon or….

  • Austin

    Played a game, connected to the internet and downloaded the update, then tried to play the exact same game. My CECHL01 PS3 would not read that game, any game, or any blu-ray DVD. I hardly ever use this system, and I finally gave in and just bought 8 games for it. Called Sony support, they said that it is just a coincidence and it has nothing to do with the update. I told them about all of the posts online about the same problem, they said they are all coincidences and Sony WILL NOT FIX IT, and that everyone would have the same problem if it were connected to the update. To which I brought up the iPhone and the problems their updates have caused to a percentage of users – NOT ALL OF THEM. I'm not trying to get something for free, just asking that Sony do their due diligence. If it is because of the update, fix it for free. If not, then I'll pay.

  • ben tough

    i updated my 60gb to 3.30 the other week by downloading from a memory stick from official website and couple of days after doing it it wont turn on. you press the buttin, it all starts up then the green light goes yellow, bleeps few times then flashes red? it was only after going to game to see if they could fix it that they said its somethning to do with this update? is that true and if so what are sony doing about it

  • sans

    controler wouldn't work with it at first but have fixed that. But am having other problems – keeps freezing, wont recognise games and if it does they wont load anyway and sometimes am having probs with the internet. There were no problems at all before this update. When is a fix coming?

  • http://www.facebook.com/gcneo Jimmy Jacobs

    can't read any discs anymore since the update :(
    now formatting ps3

  • Vex

    40 GB PS worked flawlessly until 3.30 FW update…..
    Now I have a $450 cd player since it refuses to play games, blu-ray disks, or dvds! If a FREE fix is not offered to those who obviously have been burned by Sony's gross negligence in this matter, I shall consider this the LAST piece of hardware I EVER purchase from Sony (including everything from mini earbud headphones to grandiose flat screen tvs) & i advise everyone to do the same…SPEAK WITH YOUR MONEY SINCE THEY AREN'T LISTENING TO YOUR VOICES!

  • fsony

    my system is screwed sam issues as everyone else freezing when loading disc. anyone have any ideas how to fix it

  • YOUFIK

    My cockdoodle doo is LARGE AND IN CHARGE!

  • FUFUK

    My penis is large and in charge!

  • Obbie

    My phat ps3 has been turned into a brick after the 3.30 update.
    All seem to work well, until a (game) dvd is loaded…. nothing happens… the dvd is not recognised; and returning to 3.21 is not possible….
    Thanks Sony ;p

  • F U Sony

    Great.. error code 80010006. System perfect until this update. Update fails at 33% and then gives error. System restart leads to automatic update and then error again at 33%. Update install fails like this over and over again upon restart. Unplugging and restarting results in same loop. Accessing service menu results in same loop.

    33%…33%… 33%… 33%

    F U Sony. F U.

  • Hay_den

    I have a 60gb fat ps3. Never any problems whatsoever

    I downloaded the mandatory 3.30 update, restarted my ps3, and now it does not read any kind of disc.

    The cd icon in the top right keeps flashing, but there is no logo on the home menu.

    I called sony (800-345-SONY) and all they said the only thing i can do is pay them $150 to have them send me a refurbished one, and that it was a coincidence that it broke after the update.

    So i installed a mandatory update, it broke my ps3, and now i owe sony $150. awsome. . .

    Other people having the same problem should call them and complain 800-345-SONY

  • Lasse

    Ps3 60gb out of warrenty, worked like a charm until 3.30 update..
    the loading disc in top right corner spinning, the blue light
    eading light for the BD-rom is constantly on as long as the gamed-disc is insertet, no problem syncing ps3 controls (3)
    BUT ! it loaded singstar summer party for ps2, oh right.. i got PS3 for playing PS2 games.. NOOOOOT
    no blueray or ps3 games =0 can't find any support telephone number to call in scandinaviaNorway any good Ideas other than buying a new sony cashbag that may break in 1 year ?… or paying sony loads of money so they can fix my ps3 system cuz they dont know how to take care of happygamers :o0

  • Marc

    Only my original controller works.

    My regular can be made to work by "paper clip" reset" (button under, beside the screw) yet the PS button does not respond

    My Dualshock does synch BUT the X and O button refuse to work

    Pissed off — you betya

    Suddenly I am down from 3 controllers to 1 — and I have lost my Linux Skype option — well thank you sony, at least make the messager SKYPE compliant and make my controllers work again normally so I am not the support desk everytime my kids want to play !

  • Cusdemotto

    screw sony now going 360. 80 gig fat worked awesome befor 3.30 now i can't play any games. this blows and so does sony and to think i was a fan since the first PS but now they are just as bad as sega. f*ing thieving execs. i hope they bankrupth themselves and rot an enternity

  • Leonard

    Downloaded 3.30 and now my PS3 is nothing more than a giant paper weight. DO NOT DOWNLOAD IF AT ALL POSSIBLE!!!!! I have a purple screen and nothing else.

  • nothing is loading. I can't play PSOne classics or PS3 games. Thanks Sony ^_^

  • Izzynutz

    I have an 80 gig fat. My system worked fine before this long awaited update. I took my PS3 to work to play while on third shift to gather some trophies and my games started to freeze about 5 mins in. I thought it was just the one I was playing which was Arkam so I put in Live 2010 boom stopped working. Then my Bluray movies wouldn't work, however the DvD's worked fine. So I called Sony the next day, get this dude who seems totally uninterested in my issue, sounded like he was reading a script,press button hold for a couple of beeps, so I cut this guy off and tell him "hey did this already ,doesn't work" he tells me well sony just wants us to tell people to do this as normal protocol. Normal protocol should be my P3 working. thumb me up

  • chris

    WOW… this update is GREAT, not only can I play all my PS1,2 and 3 games but I can play all my xbox 360 games as well… THANKS, Sony

  • Doug

    I have a 40 gig model about 2 years old. It worked fine before the update came out a few weeks ago. I've tried everything from updating via wifi, hard wire, and flash drive. Also tried in safe mode to no fruition. I've contacted sony's tech support and they are not admitting that there is a problem with this update. the last thing I haven't tried is a full reboot, but I am not sure I want to do that since all of my downloaded content will be lost if I can't access the online store again. The system is working as long as I don't want to access the internet or PS Network. Kind of pissed. I really hope Sony fixes this.

  • tony

    i updated to 3.30 then not 2 hrs later i was dominating on cod modern wafare 2 and mid game freeze freeze crash, yellow light of death! took it apart and tried the heat gun 3 differnt times but to no avail. got a new slim and i'm not going to update it to the next new update comes out. old fatty was out of warranty, mine was a 60gb from launch and had no troubles till the update…. now all my psn downloads and thousands of hours of saved game data is shot! how do i access my psn account? and how do i do it without updating?

  • Mad PS3 User

    I have two PS3 "Fat" models. In Jan I updated PS31 to 3.30, Played a little more MW2 then turned the system off. After 2 hrs I turned the PS3 back on only to find that the system won't load the disc. You can see that little clock turn and turn in the right top corner of the screen but nothing ever loaded. CDs', DVDs', Games, nothing will load.

    So, my second PS3 shared the same fate three weeks ago. I knew I shouldn't have uploaded 3.30 but I thought it would work the next time. Guess I was wrong. These are both 40GB models. No user error, just followed the download instructions. Talked to a PSN dude who ran me through a "fix" process but it didn't work so he told me to send it to them and for $165 I can get it fixed…

    Either way, it really sucks.

  • Mad PS3 User

    I have two PS3 "Fat" models. In Jan I updated PS31 to 3.30, Played a little more MW2 then turned the system off. After 2 hrs I turned the PS3 back on only to find that the system won't load the disc. You can see that little clock turn and turn in the right top corner of the screen but nothing ever loaded. CDs', DVDs', Games, nothing will load.

    So, my second PS3 shared the same fate three weeks ago. I knew I shouldn't have uploaded 3.30 but I thought it would work the next time. Guess I was wrong. These are both 40GB models. No user error, just followed the download instructions. Talked to a PSN dude who ran me through a "fix" process but it didn't work so he told me to send it to them and for $165 I can get it fixed…

    Either way, it really sucks.

  • Mad PS3 User

    I have two PS3 "Fat" models. In Jan I updated PS31 to 3.30, Played a little more MW2 then turned the system off. After 2 hrs I turned the PS3 back on only to find that the system won't load the disc. You can see that little clock turn and turn in the right top corner of the screen but nothing ever loaded. CDs', DVDs', Games, nothing will load.

    So, my second PS3 shared the same fate three weeks ago. I knew I shouldn't have uploaded 3.30 but I thought it would work the next time. Guess I was wrong. These are both 40GB models. No user error, just followed the download instructions. Talked to a PSN dude who ran me through a "fix" process but it didn't work so he told me to send it to them and for $165 I can get it fixed…

    Either way, it really sucks.

  • Carthy or McLuvin

    First Gen PS3 60GB Large – Update 3.30
    Updated PS3 specifically for Avatar on Blu Ray for some unknown reason.
    Got comfy and enjoyed the first hour more than any other Blu Ray to date. (its a looker)
    Avatar BD crashed after 1hr 20 minutes. Struggled to eject disk or correct freezing.
    Now realized that the same happens on all BD's.
    I dont play games hardly so can't comment about that side of the update which I will assume for now is equally shite.
    Oh and now the Automatic Speaker detection only detects a 2.1 environment so I have to manually inform it that I have a £1800.00 5.1 set up. It's shocking !
    WARNING TO EVERYONE.
    DONT UPDATE YOUR PS3 EVER AS THAT DEPARTMENT IS IN TATTERS.
    XBOX ARE GOING TO RAIN ALL OVER YOU SONY. GET A GRIP SOMEONE HIGH UP THE LADDER BECAUSE WE'RE OUT OF HERE.

    McLuvin.

  • Carthy or McLuvin

    First Gen PS3 60GB Large – Update 3.30
    Updated PS3 specifically for Avatar on Blu Ray for some unknown reason.
    Got comfy and enjoyed the first hour more than any other Blu Ray to date. (its a looker)
    Avatar BD crashed after 1hr 20 minutes. Struggled to eject disk or correct freezing.
    Now realized that the same happens on all BD's.
    I dont play games hardly so can't comment about that side of the update which I will assume for now is equally shite.
    Oh and now the Automatic Speaker detection only detects a 2.1 environment so I have to manually inform it that I have a £1800.00 5.1 set up. It's shocking !
    WARNING TO EVERYONE.
    DONT UPDATE YOUR PS3 EVER AS THAT DEPARTMENT IS IN TATTERS.
    XBOX ARE GOING TO RAIN ALL OVER YOU SONY. GET A GRIP SOMEONE HIGH UP THE LADDER BECAUSE WE'RE OUT OF HERE.

    McLuvin.

  • Carthy or McLuvin

    First Gen PS3 60GB Large – Update 3.30
    Updated PS3 specifically for Avatar on Blu Ray for some unknown reason.
    Got comfy and enjoyed the first hour more than any other Blu Ray to date. (its a looker)
    Avatar BD crashed after 1hr 20 minutes. Struggled to eject disk or correct freezing.
    Now realized that the same happens on all BD's.
    I dont play games hardly so can't comment about that side of the update which I will assume for now is equally shite.
    Oh and now the Automatic Speaker detection only detects a 2.1 environment so I have to manually inform it that I have a £1800.00 5.1 set up. It's shocking !
    WARNING TO EVERYONE.
    DONT UPDATE YOUR PS3 EVER AS THAT DEPARTMENT IS IN TATTERS.
    XBOX ARE GOING TO RAIN ALL OVER YOU SONY. GET A GRIP SOMEONE HIGH UP THE LADDER BECAUSE WE'RE OUT OF HERE.

    McLuvin.

  • person

    Slim: 120gig

    no problems here, system is fully operational.

    just mad I have to buy 3d supported games now to play in 3d
    the whole thing is quite stupid actually

  • person

    Slim: 120gig

    no problems here, system is fully operational.

    just mad I have to buy 3d supported games now to play in 3d
    the whole thing is quite stupid actually

  • Michael

    No problems here.. half of these sound like user errors and other half sound like xbox 360 users posting crap.

  • Josh

    My 60gb launch PS3 won't read any discs at all after installing 3.30. IF YOU HAVE NOT UPDATED YET…..DONT!!! Hopefully Sony will drop a firmware update soon to fix the issue if it's software related. If this can't be fixed through another firmware update, I hope they will take fault for this HUGE problem affecting tons of PS3 owners and fix or replace our PS3s. This is some SERIOUS BS and I'm going to be PISSED OFF if I end up losing my Backwards Compatible PS3!!! SONY, GET YOUR HEAD OUT OF YOUR A%$ AND HELP US OUT ALREADY!!!

    • Alex

      Same as you Josh. I'm livid. I'm already in conversation with Sony Customer Services but they are denying any knowledge and not budging on £131 fee for a replacement. I'm going to email the CEO if I don't get anywhere.

    • Alex

      Same as you Josh. I'm livid. I'm already in conversation with Sony Customer Services but they are denying any knowledge and not budging on £131 fee for a replacement. I'm going to email the CEO if I don't get anywhere.

    • Alex

      Same as you Josh. I'm livid. I'm already in conversation with Sony Customer Services but they are denying any knowledge and not budging on £131 fee for a replacement. I'm going to email the CEO if I don't get anywhere.

    • omni99

      Josh, I have the EXACT same problem. Cannot play games, watch DVD's, play music.
      Should be a class action on this. Everywhere I read, folks are all complaining, but appears deaf ears.

      I just want to use my PS3 as designed. Sony I have many of your products, but this may change for the future. Please revise….

  • Josh

    My 60gb launch PS3 won't read any discs at all after installing 3.30. IF YOU HAVE NOT UPDATED YET…..DONT!!! Hopefully Sony will drop a firmware update soon to fix the issue if it's software related. If this can't be fixed through another firmware update, I hope they will take fault for this HUGE problem affecting tons of PS3 owners and fix or replace our PS3s. This is some SERIOUS BS and I'm going to be PISSED OFF if I end up losing my Backwards Compatible PS3!!! SONY, GET YOUR HEAD OUT OF YOUR A%$ AND HELP US OUT ALREADY!!!

  • Michael

    No problems here.. half of these sound like user errors and other half sound like xbox 360 users posting crap.

    • Doug

      that's not true. these are real issues. I haven't been able to update yet. tried everyting. this is a huge issue. no aske you for your opinion ass.

    • Doug

      that's not true. these are real issues. I haven't been able to update yet. tried everyting. this is a huge issue. no aske you for your opinion ass.

  • Obbie

    Unfortunately it is a buggy release, which might render your ps3 unable to play games.
    At least that happened to my *phat* ps3; it did not detect game dvd's after the upgrade.
    So all I can do is HOPE that Sony will release a newer update where this is fixed. Unitl then its nothing more than furniture :(

  • aspen

    My machine, an original 60g launch model was having problems finding HDMI output and I had to set theme settings occasionally after march 28 update. After 3.30 update my machine died with YLOD. I was playing killzone 2 and a single shot gun to the enemy killed the machine. It literally popped. In my opinion all related to firmware as it never had any problems except after the recent two updates. So, I feel the old machines are being allowed to become obsolete by not providing them with software that controls them properly. Anyone reading this should consider removing their older PS3's from internet to avoid updates and just keep them as dedicated backwards compatible models. I know two friends whose launch models also broke after March 28 and it seems there is more evidence here.

  • aspen

    My machine, an original 60g launch model was having problems finding HDMI output and I had to set theme settings occasionally after march 28 update. After 3.30 update my machine died with YLOD. I was playing killzone 2 and a single shot gun to the enemy killed the machine. It literally popped. In my opinion all related to firmware as it never had any problems except after the recent two updates. So, I feel the old machines are being allowed to become obsolete by not providing them with software that controls them properly. Anyone reading this should consider removing their older PS3's from internet to avoid updates and just keep them as dedicated backwards compatible models. I know two friends whose launch models also broke after March 28 and it seems there is more evidence here.

  • Lee

    while trying to update my ps3 turned off at around 40% finished and rebooted. i went to download the update again and it says i have the latest firmware which is just great cause now it won't read any discs for more than 10 minutes (if that). great update.

  • Chris

    I had the problem where after update 3.30 the PS3 would not read any DVDs or Games. I have just done a 'Restore Default Settings' and Fifa 10 is working perfectly which wasn't previously. Seriously Recommend trying it!

  • Blaze

    Wow. Seems you guys are having problems. After I updated mine, I had no problems, No games freezing, the download took bout 20 mins, only had to try it 1 time and it worked fine. All audio works, controllers still work wireless and I can still get online and play games fine. I dont know what the deal is with you guys.

  • Blaze

    Wow. Seems you guys are having problems. After I updated mine, I had no problems, No games freezing, the download took bout 20 mins, only had to try it 1 time and it worked fine. All audio works, controllers still work wireless and I can still get online and play games fine. I dont know what the deal is with you guys.

  • http://www.youtube.com/therealserbking Darko

    when i was done downloading the update the screen just went black and nothing happened. I turned it off, then on and still nothing. I unplugged all the cables and waited about 5min. I reconnected everything, pressed the power button and it worked.

  • Maverick

    Never had any problems with Sony updates. I think all you others are microshaft fanbois

    • Alex

      If you don't believe us would you like to swap PS3s? Count yourself lucky yours is OK.

  • chaser_iz_legit

    it didnt work at all 4 2 days.it started working on the 3rd day.i litterly jumped 4 joy

    • JustMe

      On the 3rd day it rose again. Where have I heard that before. LOL !

  • http://intensedebate.com/people/che_don_john che_don_john

    -Survey of Firmware 3.30 issues and problems-

    Hi all,

    It seems that a growing number of people are experiencing problems since downloading and install Firmware 3.30 – too many, I feel, for Sony to be ignoring the issue.

    The latest news is that Bioware are working with Sony to resolve the problems that are particular to Dragon Age: Origins since the firmware update was released, but there's been no confirmation of whether Sony are looking into the countless other problems that gamers are reporting, and there certainly seems to be no active effort to collect data, let alone resolve the issue.

    Therefore, I've decided to create a short survey to collect people's reports and data. If you have experienced any problems or issues with Firmware 3.30 please take a minute to complete the survey.

    If I get enough responses I'll cross tab the data, and hopefully some patterns might emerge that may help to narrow down the problem.

    To take the survey go to:http://www.surveymonkey.com/s/BLQF25T

    Che Don John

  • http://intensedebate.com/people/che_don_john che_don_john

    -Survey of Firmware 3.30 issues and problems-

    Hi all,

    It seems that a growing number of people are experiencing problems since downloading and install Firmware 3.30 – too many, I feel, for Sony to be ignoring the issue.

    The latest news is that Bioware are working with Sony to resolve the problems that are particular to Dragon Age: Origins since the firmware update was released, but there's been no confirmation of whether Sony are looking into the countless other problems that gamers are reporting, and there certainly seems to be no active effort to collect data, let alone resolve the issue.

    Therefore, I've decided to create a short survey to collect people's reports and data. If you have experienced any problems or issues with Firmware 3.30 please take a minute to complete the survey.

    If I get enough responses I'll cross tab the data, and hopefully some patterns might emerge that may help to narrow down the problem.

    To take the survey go to:http://www.surveymonkey.com/s/BLQF25T

    Che Don John

  • Steve from leeds

    My ps3 won’t play DVD, blu ray or games. I noticed when downloading update that when it got to 58% it went straight to 100% and then restarted

    • ArtySgt

      Exact same problem here. Works for 20-40 minutes then freezes up and says "invalid disc" with any and all Blu-rays.

  • coveya1

    I can't download it at all I always get an error

  • vikash

    u sony bitches also cause me my freakin drive after the system update 3.21 no cds were playing is this some sort of way of ur way of making money it sux and i had to spend fukin 200 dollars on getting it fixed why do u guys have to always have some problems or the other now i cant freakin sign in the first time i have to restart my system loads of time in order to sign in

  • vikash

    u sony bitches also cause me my freakin drive after the system update 3.21 no cds were playing is this some sort of way of ur way of making money it sux and i had to spend fukin 200 dollars on getting it fixed why do u guys have to always have some problems or the other now i cant freakin sign in the first time i have to restart my system loads of time in order to sign in
    and i cant download the playstation home file or anything from the ps3 store if this a way of making money sorry ur gonna be outta business soon ………..fix it now. u guys have become worse than microsoft……..i hpe atleast this gets into ur freakin heads.

  • vikash

    i have multiple problems cause of this update and i am sure its cause of the update because when i try signing in it suddenly says that i have a dns error and failed communication with servers and my online play has become so bad it has become very slow .

  • http://www.facebook.com/profile.php?id=100000115014650 Politewicz Jonathan

    I plan on getting the 60 GB PS3 model (discontinued) in about 2 weeks. I've been researching all this stuff about PS3 and Xbox 360 because I couldn't decide which one to get. After reading about Xbox 360 having tons of problems and live costing $60 a year, I decided I wanted a PS3. Now I'm not sure I want one anymore. Also, don't pretend its OUR fault YOUR update screwed everyone. You say its our the system and not the update? BS. Everything seemed to work find before the update for everyone else. Is the devil (Microsoft) getting to you? Why would you force the update also? How many of you have a 3D TV? What, 1 out of every 1000? If we don't have a 3D TV (which costs about $3000 in Canada), why would we even WANT the update? Even MICROSOFT didn't charge over $100 to fix their system, they did for free (after the thousands of RROD's)! Did you even TEST the update? I bet you they didn't… unless Sony did this on purpose. You just lost 1 customer Sony. How many more do you want to lose?

  • bun

    My lovely PS3 now can't read any disc after updated to 3.30! Phoned your customer support and said it is my own problem. Good work, Sony. Don't even think I will buy your product again.

  • urmomsroomate101

    update 3.30 is terrible. my ps3 is dead, since i dont really use my system for anything but gaming and movies, its useless. and i have the 80g 600$ model, with plenty of space left. i can play any games at all. if i turn it off for a couple of hours , it will let me play for a couple minutes and then freeze. after that i cant play anymore. also my blu ray just mysteriously died, i got Avatar and i couldnt watch it, also my blu ray games wont work.

  • RealityBites

    Great, first they take away a rarely used but GREAT feature (OtherOS). Now they take away playing games from Disc media, connecting any remote controllers and The ability to connect to their own network. I thing they got this security thing down to a T. I guess all those people who thought them taking away OtherOS was not a big deal to them should recant now…

  • kevin peach

    everyone should ring sony and complain as they seem to think their firmware update was fine. surely they cant ignore hundreds of aggrieved customers. as for me sony,
    well i been an honest customer for many years now, and think of myself as a valued customer. the money you would of made from me from games would well exceed the cost of replacing my machine that YOU broke. i want a new ps3. im skint now but was thinking, ill save for another brand new one. but now im thinking of learning to live without my ps3. what if i buy a new one and the same thing happens.? really this is not a way to treat your customers sony. the update broke my machine end of story. it worked fine before i pressed update, an hour later after update loaded i had nothing but a still black screen. sorry for the rant , im a little drunk and bored with no entertainment system!!! and anyway i want my old ps3 back not a 2nd hand one for 130 notes(offered to me by some nerd at a desk) REMEMBER EVERYONE RING SONT IT COST ABOUT 2QUID. GET THE MESSAGE THROUGH THAT THEIR UPDATES ARE DESTROYING OUR MACHINED WHICH WE PAID GOOD MONEY FOR

  • cdcd

    my ps3 controllers r not working any solutions!

  • Pierre

    Pre 3.30 – Excellent
    Post 3.30 – Red screen "A serious error has occured.."

  • Sam

    I have the ps2 slim 120 gb. After this new update i cannot play mwf2 online. The problem is the ps3 wont fetch playlists even after leaving it for a long time. I know it was the update because i never had problems until after it. Im really pissed of that they force us to ruin our ps3s with there glitchy updates……

  • debbi

    i ahve the 60g phat model and mine was working fine till i did the update now it wont read anything except my ps2 games and gow3 it is caused by the update as it was fine till it was updated cummon sony get ur act together and fix it

  • Joker

    Works fine here, no problems at all. Thank you Sony

  • ZeroAlpha

    Have updated my 80Gb Phat to 3.30 and it works fine. Was paranoid about bricking after the bad publicity about the 3.21 update. Phew!!