PS3 Problems: Modern Warfare 2 and new firmware update

 

By Posted 20 Jan 2010, 12:43

PlayStation 3 forums are advising those to hold off purchasing Call of Duty: Modern Warfare 2 as well as updating to the latest firmware until Sony has fixed the serious issue with the game. There are a number of reasons why there is this problem with the first-person shooter, but most are putting it down to the latest firmware update.

The problem occurs for those who are playing Modern Warfare 2 and are running firmware 3.10 or later. It seems that the two together do not mix well, problems include the PlayStation 3 freezing or in some cases the Blu-ray drive will stop working.

As you can imagine gamers are not happy, some have even gone out to purchase a new PS3 Slim console in the hope of solving the issue. Gamers had hoped that Sony would have issued a statement, but there has been no official response as yet.

The latest firmware update is not only affecting Modern Warfare 2, but other titles as well. This is why gamers believe that the software update has affected the Blu-ray drives. Looking at PlayStation Forums, one member suggests that you should back up your PS3, just in case it decides to die on you.

Have you been experiencing any trouble with Modern Warfare 2 or your PS3 in general?

  • Bullet

    I have definitely experienced some freezing problems with the ps3 after the update. Darksiders and Call of Duty mw2 freeze on me on a few ocasions during the campaign for like 1 or 2 seconds. MW2 never did that until after the update. I had the same problem happen to me when Sony decided to send out that update back in Sept (3.0) but this time it was with Batman Arkham Asylum which started freezing on me. Im hoping that they start testing these new updates before releasing them.

  • Mark

    Never heard of anyone having this at all.. Seems “news” these days, is if one person gets a problem. All rather pathetic if you ask me.

    35m PS3′s sold, however million copies of the game, and nobody really having any problems. That’s the REAL situation. Most likely some Xbots trying to stall the PS3 numbers of MW2 sales…

  • Stew

    More likely a few people with faulty consoles, or scratched disks..

  • Jv-assassin12

    hells yea lots of frezzing in my end!!
    and i was about to returned my ps3 since its still in warranty!! when will this issue be resolve??

  • Socius

    Getting sick of people with patch paranoia. I’ve had my 60gb first gen PS3 since day one. I update to all the patches right away. I’ve NEVER had an issue.

    The people with Bluray issues are in one of two categories. Either they play a lot of DVD content which shortens the bluray lifespan. Or they are using scratched discs, or discs with fingerprints on them. I keep all my discs scratch free, and make sure there are no fingerprints before putting them in the console.

    Patches are fine. Just treat your PS3 with some respect.

    • Packer

      I have a 1st gen 60gb and it’s all good at my end as well
      No issues with any Firwmare updates so far.

    • ULM Billy

      I have a 1st Gen, and just purchased MW@. I was not even through the 1 online match and my PS3 shut down. I restarted, and the same thing again. I had no issues in the actual campaign game.

  • ZRO

    My original 60GB died only 3 days after i got the game and updated to 3.10. It NEVER gave me trouble before but after the update it began freezing regularly and shutting down.
    Got a new 250GB Slim and there are still some freezing issues, Assassins creed 2 works perfectly but MW2…….not great.

  • nick

    This has happened too me!!!
    Its happened soo much that i was advised to send my ps3 back for a new slim. The BL and HD stuffed up on me, luckily i had extended warranty and it finishes in 2 days, i have a 40gig version

  • teejay

    MW2 is not freezing, but madden 10 is every time I play it (since the update). I usually agree that these things are isolated problems, but something is definitely weird with the last update…

  • david

    maybe just leave cartoon arcade shooters alone? time to mode on to something that involves team wrok and not run and run arcade tactics. call of duty… yes its called call of duty kids, died after call of duty 4

  • Kaden101

    Like posters above I’ve had no problems. Tell a lie, I had the Uncharted 1 freezing problem a few months back, but Sony knew about that, made it public, & fixed it. I haven’t had any problems with my 80GB PS3 in the 15 months I’ve had it.

    This sounds more like faulty hardware or scratched/dirty discs rather than a firmware issue. As MW2 has sold like a trillion copies on a lot of formats it stands to reason that a few consoles are going to go kaput when it’s got this particular disc in it.

    Also, MW2 came out after version 3 firmware did so it makes sense that the majority of PS3′s running MW2 are using this firmware. MW2 is primarily an online game & so chances are these PS3′s are connected to the internet & updated.

    This is a non story.

    • matt

      Why are people saying its “just a scratched disk”, all my discs are kept in their cases and never had a scratch on them but Modern Warfare 2 has had some serious issues. My 8 month old Slim freezes after every online game. I have barely used the thing since I bought it and I didn’t get MW2 until january. The reason why Sony hasn’t fixed this is because this issue is much larger than they initially expected. Just search this patch problems on google. Are you telling me thousands of poeple are just making this shit up?

  • DuBBy407

    My PS3 which is the 80G bundle pack of metal gear solid 4. It only shuts of and freezes with Mondern Warfare 2 and World at War. Which are new and do not have smudges or scratches. I haven’t bought the other games other people are having problems with yet. But some of my friends are having the exact same problems. If it was the PS3 going kaput then the all my other games would be doing the same thing but there not. I hope Sony will figure out what is going on and why its only affecting certain PS3s.

  • Ryan

    Never had a problem, ever. I play MW2 every day, for about 4-6 hours and it’s never frozen or stopped reading the disc. I’m running on a first gen. 60GB model. If the oldest PS3 is fine i’d guess they all would be

  • dipsheet

    lol…scratched discs?…hahahahaha…finger print on the discs???….hahahahahha…this is why Einstein created the atomic bomb…to rid the world of these retarded illogical thinkers…

  • Lowrock

    I have 6 PS3 games. The only one that i have problems with is mw2. It freeze’s up so bad and so often that i have not been able to play a full level on the campaign or multiplayer in over two week’s!!!!!!! Lag is understandable but this is ridiculous!!!!! All my other games work fine!!!!!! It’s an 80 Gb.

  • bpgroz

    Since I had my PS3 updated yesterday, MW2 froze about 3 times in less than a couple of hours.

    This is the 1st time I’m having problems with my 1st gen PS3.
    I always keep my BRs and DVDs clean and scratch free, and rarely use the console to watch movies, so I completely disagree with people posting about this not being last update’s problem.

    Maybe some hardware versions+update+MW2 bad mix?
    Hope this is addressed really fast.
    Will backup the system, just in case.

  • WTFMF

    Nah man…I got the deep freeze too. Its the update. None of my games work now.

  • Andy

    I’ve had this issue, I’ve just finished downloading firmware 3.15 hopefully it resolves the issue, there are 2 PS3′s in my home, both developed the same problem at the same time, neither play ps3 games, but oddly both play blu-ray films just fine.
    One of those consoles is totally new, straight out of the box so, no, it isn’t anything the users have done wrong, nor is it anything to do with scratched/dirty discs, all mine are pristine.

  • Pours

    Good god. PS3 problems NEVER end. I was thinking about buying one but all I see are the firemware and the hardware problems. And after getting burned by the 360 3 years, I’m very wary about buying one. Much less any Japanese product. Getting burned by Toyota this past month with a car. When it rains it pours!

    But hey my Samsung TV and cellphone still work. Not to mention this Sony DVD/VCR combo I just bought, lol

  • trey

    so what are we supposed to do? are they trying to fix the problem now or what?

  • kristian

    my ps3 never used to face problems or any kind of issues now it cant play one game i know there not scratched because i keep them well in there cases straight after gaming and now i cant play a single game.

  • Troy

    I've had my 80 GB for over a year and had no problems. I use Netflix quite a bit and after the most recent update that quit working. I've been researching the issue a lot online and a lot of people are having issues with Netflix not wanting to load or extremely long load times. The reason I bring this up is because the update to my MW2 was about the same time that we had problems with the Netflix taking a long time to load.

    We ordered 2 new discs hoping that was the issue (golden ring issue on my Netflix disc). Both discs now take me to the load screen but never load my titles. MW2 and all my other games work, as do all my BR discs and standard DVD's. I feel bad for all those with no reading at all. My problem may not be related but none the less it is not being addressed by Sony either and it seems an unbelievable coincidence that it happened to so many people after getting MW2 and all its updates.

    It seems that most repairs made by Sony are $100-150 and that seems a bit high when there seems to be so many faulty systems around the same circumstances. I wouldn't mind if it cost me $50, but when it costs $299.99 for a new unit why repair the old at almost half the price? If the hard drive isn't the problem you can swap them or transfer the data.

  • daryn

    when i play mw2 online i get 1 sume time 2 games the my screen gose blank anyone know why or how to fix this

  • Denise

    This seems like one big grip session. Are there any fixes? My PS3 may or may not be under warranty – 80G, have to call Best Buy tomorrow. It was working fine today. Flipped over and watched a few hours of TV. When flipped back, blue screen of waves and no load of anything. It was plugged to the Internet earlier today. Far to reminicent of a Windows PC kiss of death. Was some software update automatically installed? Any Undo, or reset or something not involving a screwdriver?

  • RAMON

    same as evone else freeze warning in spring im so pissed…….work all day and all i want to do is get some game time in and guess what the f–KING GAME FREEZES

  • doug

    My game is freezing when I go to play online it stops right at the online status. Please someone help me.

  • http://www.gavinmorrissey.com/ gavmorr

    After installing the latest MW2 update, my 1st gen PS3 is now shutting completely off about 10 min into any multiplayer level I join. I'm getting the red blinking light. This is the ONLY game that does this to my system and I have never received the YLOD. I'll be calling Activision tomorrow. If anyone has the same issue PLEASE LET THEM KNOW –

    Activision support: 310-255-2050

  • Big Cez

    I’m having a real issue wit MW2 and my ps3 it froze up on me right after playing online and hasn’t even powered on since. So I called Sony they said it was an issue with the system overheating, because the blue-ray drive reads the disc faster than normal and the system has to try harder to catch up which will cause It to overheat. Which sucks if you knew this was going on why didn’t you tell us and why do I have to pay $180 to get it fixed I have never had an issue with my ps3. I know for a fact I’m not the only one this has happened to. Sony was aware of this and did nothing to correct it. Until they started getting calls about the issue which is bull shit.

  • King

    PS3 (fat) 80gb Hey can play all my games perfecft, except modern warfare 2 online. After each match is freeze aint cant do nothing at all, Just turn of my PS3 and start all over again. The Pacht 1.10 did help my problem. Any of you got a idea why is freeze after online game?

  • Charlie

    Had my UK 60gb phat for over 3yrs now. Never had a problem before the 3.30 update. Froze 1 night while playing MW2. Now won't read Blu ray discs, DVDs, Audio, or PS2 discs. When will Sony respond to these issues & fix them?

  • carbonicboy

    have had problems ever since firmware update….have had MW2 since release date and have had no issues up until update. Have been on phone several times with Sony and get the usual crap, " We haven't heard of any issues!!!". What a croc. They tried giving me the "restore your hard drive line"…NOT. Anyone, HELP!!!!

  • NOT HAPPY

    I HAVE HAD THE SAME PROBLEM BOUGHT THE GAME UPGRADED FIRMWARE NOW BLURAY DOES NOT READ DISKS ANYMORE MY PLAYSTATION HAS HAD LITTLE USE ITS OUT OF WARRANTY AND SONY AUST WANT A FLAT RATE OF $250 FOR OUT OF WARRANT REPAIR THEY ALSO SAID THEY HAVE NEVER HEARD OF THE PROBLEM WHICH I FIND HARD TO BELEIVE COSIDERING THE AMOUNT OF US HAVING THE SAME PROBLEM, AFTER DOING SOME RESEARCH ON THE NET THE BEST EXPLANATION WAS THAT THE FIRMWARE UPGRADE UPS THE VOLTAGE TO THE LASER THUS KILLING IT!!!
    HOW DO WE GET THIS PROBLEM FIXED? IT SHOULDNT COST US ANYTHING AT ALL!!

  • redsox8899

    I downloaded the new update worked fine for a few hours of playing MW2 and then boom it just froze after the match ended! How long will i have to wait for the new update? It freezes every other match now. I wonder if it would help if i cleaned the laser?

  • King

    Hey all guys with MW2 Problems. Here is some help who help me. PUT THE MW2 DISC IN HOT WATER IN ABOUT 10-15 SEC. AND CLEAN IT AFTER AND TRY IT ON THE PS3. MAKE SURE THE DISC IS DRY BEFORE YOU PUT IN THE PS3 :) HOPE IT WILL HOPE SOMEBODY IT WORK ON MY PS3 AND I TRY EVERTHING….! I PLAYT WITH NO PROBLEMS NO! (NOT A JOKE)

  • Andrew

    I have had no problems.

    I have got the fat one and I have update 3.41

  • Drew

    yea so when i play Cod Mw2 i can get to the mission select or the start match for mutiplayer then when i select start the game freezes.

  • Drew

    is there any way to fix it without having to buy a new one or spend alot of money for someone to fix it?

  • Alphagoku

    i  did the softwere update for cod mw2 and the game keeps reseting my system. the game is new and so is the system all my other games play without any trouble what the hells wrong