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Acer Aspire Laptop Recall

Acer Aspire Laptop Recall

By: Jamie Pert | October 12, 2009 | 7 Comments

According to a recent article on SlipperyBrick it seems that Acer are recalling some of their Acer Aspire models, this is due to a problem related to over heating, whether this recall is for customer safety or to prevent further damage to the laptop is currently unclear.

Models which are being recalled are the Acer Aspire AS3410, AS3810T, AS3810TG, AS3810TZ and AS3810TZG which were manufactured before September 15th 2009, it is thought that the problem is due a microphone cable which can overheat if “extreme pressure is applied”.

If you think that your Aspire may have this issue I recommend checking out Acer’s Support pages, you can find out more on SlipperyBrick.

Have you had your Acer Aspire recalled due to this problem?

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  • Jack

    I have the timeline 3810tzg which was recalled. I shipped it to them last friday and it was back to me within 7 days. They also upgraded the bios to the latest version.

  • joey

    @jack

    may i know where you’re from? i went to a local acer service center near my are here in the philippines, but the tech guy don’t seem to know the problem regarding this recall.

  • Bob Reid

    Acer Aspire model 4720-4538 sold by BestBuy Jan 2009 shut down numerous times with all work in progress lost. Took to Geeks at BestBuy 5 times and no help received. Called Acer at 866-695-2237. Call cancelled three times after 10-22 minutes of input by recorded voice. Retained private Geek who observed/determined shutdown while online caused by heat and smoke in bottom upper right corner of laptop.

    Reporting to USCPSC…RJR

  • Bob Reid

    Acer Aspire problem has caused me in excess of $900 to Geeks; 40-50 hours lost time (my billable rate is $320/hr.) and lack of comfort of an Acer product or dealing with BestBuy….

  • Bob Reid

    Cost to me of Acer coverup is $900+ out of pocket and 40-50 hours at $320/hr my billable time plus the disgust dealing with Acer and BestBuy.

  • Serean

    …I wish I saw this earlier :( like 3 years ago when I got that trash. My acer computer was fine for a few months but then it kept randomly shutting down on me all the time. I was so sure it was because of my gazillion downloads but even after I deleted everything and cleaned up my computer it was STILL not co-operating. Then it wouldn't even charge, whenever I plugged it in it wouldn't work or i would but i had 2 keep twisting the cord. It's a hassle to keep it on for longer than 5minutes. Now it doesn't turn on AT ALL :( …it just blinks when I press the power button…I got it from best buy. Never. Again.

  • CRAIG

    i had a problem with overheating and ask someone to fix it but they brought it back with parts missing now i find out it was a fault from manafacturer and on a recall do u think they will still fix it PLEASE HELP