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IPhone 3GS Screen Problems

IPhone 3GS Screen Problems

By: Jamie Pert | July 27, 2009 | 6 Comments

According to an article on IntoMobile it seems that there is an issue with quite a few users iPhone 3GS’s, to see the original article click here, personally I feel the compliant is quite petty.

The issue is related to the flushness of the touchscreen, according Ben Robinson who wrote the article on IntoMobile if you “hold the 3GS in the palm of one of your hands, take the thumbnail of your other hand and gently run in from the centre of the screen outwards toward the bezel, see if your thumbnail slips off from the glass over the bezel, or if it catches on the bezel”, when Ben does this apparently his thumbnail catches on the bezel, this shows that the screen is higher on one side than the other.

As I mentioned above it is quite a petty complaint, however if this indicates that it is not a flush mount between the screen and the bezel it could allow dirt and liquids to seep into the device. It seems as if this is the case for a lot of iPhone 3GS’s, and a surprise considering Apple’s usually faultless build quality.

Is your iPhone 3GS’s screen flush?

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  • Slippy Sloppy

    Not flush. It goes up on one site and down on the other.

  • Chris Grieb

    If you purchase an Otter Box defender case for your iphone 3gs this potential problem can be resolved. I really like mine!

  • Eric

    I just purchased the 32 gig 3GS today 08-19-09 at my local AT&T store and mine is a tad higher on the left than the right. I was wondering if mine was defective but after searching I have found this is “the norm”. I did expect more for such an expensive phone ($299) with extension. The problem with AT&T is the charge a 10 percent restocking fee for any apple device brought back for any reason (even if it does not work). The sales lady told me today, once you buy it everything is done through Apple, period.

  • Dayvid

    That’s why you buy Apple products at BEST BUY baby! They don’t give you a bunch of BS like Apple does. As long as you are in the 30 day return/exchange period they don’t give you any problems. Apple doesn’t like to take responsiblity for anything they do, they like to blame the customer instead of taking care of them.

    I bought a iPod Touch 32GB device a few months ago and when I opened it up some of the chrome on the bezel (top left) part of the device was chipped! I had purchased the unit new/sealed from eBay…the build date of the device was only two weeks old! When I called Apple up to get it replaced they refused saying “well you didn’t buy it from us!” I was like so what, the thing was just built two weeks ago and it was brand new and sealed! They wouldn’t budge so I had to pull a trick at Best Buy to get it swapped out lol.

    But seriously, DO NOT BUY anything made by Apple at Apple! Go to Best Buy, you will NEVER have a problem with replacing a item that has build quality…EVER!

    F U APPLE!

  • Macabella

    Yes. I too have this issue. There is even a blog about it on apple .com. I replaced my 2g with a 3gs due to other issues I had with the 2g. When I recieved my 3gs I noticed the screen was slightly higher on the left. It wasn’t flush. They offered to send a second replacement which also had the same issue. I decided to stop swapping because this seems to be the norm. I too am disappointed in the qualty with this device. I even noticed the sim card slot was tighter and the metal framing in the plug slot was lower on the left.

    So yea. I experienced this too. Upsetting.

  • DmG

    I bought miy 8Gb 3gs on 7/3/10 and noticed after taking the Otterbox back that prime mobile charged me $10 to much for that mine is the same with the issue of the left side slightly higher than the right side creating a sharp edge and subject to chipping etc. I did find a Otterbox @ Amazon for 27.88 and bought it v/s the 51.23 that the local prime mobile dealer was charging me.

    > Does anyone who has had this for sometime notice if it has affected the quality of the phone? -Please post and your best solutions