O2 iPhone 3.0 MMS problems explained and charges
Filed under: Cell Phone Information, Cell Phones
We posted a video today that shows you how to send an MMS on iPhone 3.0, although this is not much good if your not able to do this yet on AT&T or O2 are having problems at sending MMS on the new iPhone 3.0 software.
We have heard a few reasons why this may be but one of the best explanations about O2 and MMS on iPhone 3.0 was reported by one of our users who apparently contacted O2.
This is the tip that they left on PR News and it explains a little why you may not want to keep trying to send MMS.
I have spoken to a contact of mine at O2 this morning. The MMS fault is an Apple problem and not a network problem. That is why most people (me included) got the “Your MMS is up and running” message from O2 immediately after upgrading to 3.0 and it probably worked once or twice. This is a provisioning issue to be resolved by Apple and will most likely require you to re-install 3.0 when they find a fix.
DO NOT KEEP TRYING THOUGH BECAUSE THE NETWORK THINKS YOU ARE SUCCESSFULLY SENDING MESSAGES AND WILL DEDUCT FROM YOUR ALLOWANCE. ALSO, SENDING MMS TO 1010 WILL MAKE NO DIFFERENCE AT THE MOMENT IM AFRAID. WAIT 24 HOURS AND PLUG IN TO ITUNES TO SEE IF IT OFFERS YOU AN UPDATE.
Hope this helps.
So can this really be Apple’s fault and not O2’s, and if true we would imagine a lot of users have been charged for MMS messages that failed. Lets hope that’s more rumor than fact. Feel free to let us know your views on MMS and iPhone 3.0 in the comments.
MMS iPhone 3.0 News Update
iPhone MMS: Could it Crash AT&T’s Network?
iPhone MMS: AT&T inform owners about release
Video: How to send MMS on iPhone 3.0?
Just got a message from O2 – They ‘know that I am waiting for MMS to be setup’ they are working as fast as they can to get it working
I’ve just recieved a text from 1010 saying they are having problems setting up mms but that within a few hours I should recieve a text saying it’s up and running, I don’t think it’s the iPhones fault just o2 not thinking forward and activating mms on every iPhone o2 account before the launch date of 3.0. Another o2 cockup.
The story above is incorrect.
There is no such issue with MMS. We (O2) have had a huge number of requests for MMS activiation since the 3.0 software became available last night. Customers are being successfully processed and we are confident that everyone who downloaded the software last night will be able to use the MMS service later on today.
Thanks,
O2 Press Office
Well I still can’t do mms not heard a thing since I recieved the message saying that o2 where working as fast as they can. That was yesterday at 10am.
I sent the MMS text to 1010 and got the reply that O2 will set up Picture messaging now and let me know when it is ready on the 20th. Still nothing… and no MMS working on my 3G. So what says ye O2 Press Office?!
I am having reports that my pics sent by MMS pics are being receved once a day after I send them! i have deleted the pics but still being received?
I was told by O2 customer services and technical support that O2 do not support MMS to South Africa / Vodacom. Interesting that it is left to the paying customer to resolve and yet no ownership is being taken by O2 / Apple (who together offer the customer a service). O2, what are you doing to resolve this with Apple for your customer…to ensure that your customers are indeed as you say ‘better connected@?
I seem to be able to send (a test) MMS to myself, but not my wife’s phone which is on T-Mobile. Anybody found a similar problem?
i got that message saying about having problems, but then later on i got a message saying that it is set up, but i can’t send a MMS still, and i didn’t get anything when someone sent me one…
Any help?
When i text message i dont have a small camera icon. Is anyone having the same problem? or is it just me?
I did not see the camera icon, until I stopped the iPhone, and restarted it…
I have an AT&T iPhone 3g. I installed the 3.0 update yesterday and I still can’t send an mms… Does anyone know how to send one? Or is this an apple issue
I have the same problem – i dont have that camera icon too. And Im expecting that apple will figure out this as soon as they find out that many have the same issue
O2 are currently experiencing an MMS problem whereby the message is received by recipient, by if is showing from a completely different number than the one it was sent by. I spoke with o2 who advised I was a network problem and to rese my iPhone and wait 24 hours. I did the reset and everything is working ok again now. Was interesting for the person who received the replies from the recipients of my original MMS’s.
Folks,
I upgraded iphone to 3.0 yesterday.
I asked my friend of mine to send an mms message.
But I didnt recieve it directly on the messages but asusual i need to log on to website to view the pictures.
Also Is there any one who can tell me step by step procedure to send/recieve MMS?
Am I missing something or is it the problem of AT&T /Apple?