Verizon Wireless: less dropped calls than AT&T, Sprint, T-Mobile

By: Daniel Chubb | October 14, 2008

Verizon Wireless: less dropped calls than AT&T, Sprint, T-Mobile

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Customers have spoken, and Verizon Wireless has the lowest percentage of dropped calls among all major U.S. service providers. That’s according to ChangeWave’s latest cell phone survey of 2,883 U.S. consumers, completed September 18, 2008.

Can You Hear Me Now? Verizon subscribers report that – on average – just 2.7% of their calls were dropped over the past 90 days, nearly a percentage point better than AT&T (3.6%), their closest competitor.

Sprint/Nextel (4.4%) and T-Mobile (4.5%) were third and fourth respectively. Importantly, one-in-five Verizon users (20%) say they didn’t experience ANY dropped calls over the past three months, compared to 18% for T-Mobile, 17% for AT&T, and 10% for Sprint/Nextel.

Read the full story on Change Wave

Daniel Chubb
  By: Daniel Chubb | Filed under: Cell Phone Information, Cell Phones

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One Response to “Verizon Wireless: less dropped calls than AT&T, Sprint, T-Mobile”

  1. SEAN says:

    I’ve worked in the wireless industry & those metrics don’t surprise me. CDMA is much better at negatating dropped calls over GSM/TDMA. With deeper pockets (verizon) it only gets better Go VZW!

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