Sony PS3 no disc read issue is the real deal
Filed under: Gaming, Sony Playstation 3 | By: Daniel
Posted on: August 5, 2008 | 225 Comments
The Sony PS3 no disc read issue is the real deal and lets quieten the gamers that claim its just coincidence that people are getting this problem after firmware 2.42 update.
We have had over 40 reports of the Blu-ray / Disc read issues and this is not just a few Playstation 3 owners getting this problem. 40 people are not many, but that’s just reports to us and we see many more on other sites and forums.
Have you had disc read issues with your PS3?
The comment below was one we heard from one of our readers and they raise some very good questions:
I’m 39 years old. I take very good care of my electronics. I don’t have kids (yet). Bought a pre-owned 20GB PS3 off someone back in Feb 08. It was in immaculate condition. Never had a single problem or issue with it at all. Until this weekend. I can’t recall if it was specifically after 2.42 that I got the “no disc read” issue, but it was definitely after 2.41 for sure. As of this weekend (updated to 2.42 a few days back with no problems in gameplay/Blu-ray playback etc) my PS3 no longer reads/recognizes any kind of disc whatsoever. I get the “working bubble” in the upper right hand corner of the screen, but the disc doesn’t appear in the XMB. This is NOT a phantom issue, and if it’s a “coincidence” that so many of us are experiencing this (and at an increasing rate) then maybe OJ really WAS 100% innocent after all and Dubya is truly the greatest president this country has ever seen.
I don’t have the warranty option, so it’s either send the unit in and shell out the money to get it fixed, or wait for a possible firmware update to correct the problem.
My question is this: what do they do at the Sony repair center to correct this problem? Is it firmware related, or is it simple mechanical failure? Can anyone with tech experience sound off on this? Why are so many of us all of a sudden having variations on the same problem in the span of a few months?
Yes, this is a real problem. As I stated before, I’m super careful with my stuff and know better than to shut the console off during an update, etc. I’m happy for those of you who aren’t suffering this frustration, and hope that you won’t have to. Or in the least, that if it happens to you Sony will already be on top of the issue instead of shrugging it off and happily collecting 150.00 a pop for the trouble.
C’mon Sony. We deserve better than this.
So why are so many people getting this disc read issue after firmware 2.42, is it software or a hardware at fault?
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@ Vigilante
“IHateYouAll, darling, you’re going to have to do better than that”
Are we having the same conversation? Better than what?
“I deal with trolls like you all day long, day in and day out”
And what does this say about your life?!!!
“My comments weren’t directed at you”
I was merely trying to convey to Product Reviews and, to a lesser extent, their readers why Comments should not be considered facts.
“Do you think I came here just because of you?”
Maybe.
I am delighted to see that not once did you refute the fact that everything you’ve said is hearsay. You’re omission of my original point only goes to show that you too know that eveything you’ve said is hearsay. Thank you for agreeing with me.
**Stop fanboyism; hang yourself**
Why would I have to refute what I know to be true as hearsay? I heard it directly from Sony’s Customer Support with my own ears. Kid, hearsay is a third party issue. You want to believe it’s hearsay, go ahead. Obviously you think your own opinion is too important to care what anyone else has to say on the problem.
Which begs the question, if you’re so intent on proving that this IS hearsay what proof do you have that there ISN’T an issue?
And what does this say about my life? PUH-LEEZE. I’m not the one jacking tech boards across the net ragging on people to get my jollies.
http://www.google.ca/search?hl=en&q=%22IHateYouAll%22+fanboyism&meta=
@Vigilante
It’s best to avoid IHateYouAll. She’s an Xbox mole. Nothing but negative comments about everyone and everything. I’ve gone over to the PS3 official forum. It has information there about how to revert back to an earlier update. Like 2.36, or even 2.41. I’m posting as Sargon. Also, since I upgraded my hard drive from 40Gb to 120Gb, I still have my “healthy” 40Gb drive. So I’m heading in that direction. [yes, I know 2.42 is in the firmware, not the harddrive.] One thing is true, though, you can’t trust everything (as opposed to anything) you read. I read that Sony was going to make an announcement about 2.42, but who to believe? Also I read that Sony was planning on a 2.43, but again, who to believe? Too bad they don’t have a forum, blog, whatever, where people are actually interested in helping each other out. So much noise from people running interference for microsoft Xbox. Sad actually. I guess maybe it’s time for me to go over to the PS3 hackers websites.
@ Vigilante
“Why would I have to refute what I know to be true as hearsay?”
No, no, no, you’re missing the point, Canadian. The point is that by posting what you claim to be true on an online thread without any means to prove your statements to be true is in itself hearsay, regardless of the validity of you statement, unless you can provide a credible source of reference to prove that what you’ve said is not hearsay. Without proof, which is essential to make your claim a fact, your comments will remain categorized as hearsay by definition. Are you too proud to admit that you have no source to reference where we, the readers of these comments sections, can validate your claim or must we rely solely on your word?
“Kid, hearsay is a third party issue”
Hearsay
–noun
Unverified, unofficial information gained or acquired from another and not part of one’s direct knowledge.
“You want to believe it’s hearsay, go ahead”
There’s the definition of hearsay…please feel free to explain how your claim(s) differ from this definition.
“Obviously you think your own opinion is too important to care what anyone else has to say on the problem”
Me stating that what you’ve said is pure speculation doesn’t constitute as an opinion. I am clearly pointing out that there is no validity to what you’ve stated or what Product Reviews put in this article. It’s not news and it’s not credible.
“what proof do you have that there ISN’T an issue”
I’m not here to disprove you or Product Reviews, I’m here to prove that Comments are not a good source of reference (please refer to MY first post on this thread…it’s the 8th comment down). This article is not news. Your comments should not be regarded as true, but rather readers should use their better judgment to filter hearsay and fact (something you obviously cannot do).
“And what does this say about my life”
If you “deal with trolls like [me] all day long, day in and day out” that does exactly spell out “The Canadian Dream” now does it?!
Please take the time to read through the comments sections of your google.ca (it’s how I figure you’re a Canadian) search and read my first post on each thread. You’ll see my tag line is in direct correlation to comments, posted by individuals such as yourself, who either claim that what they claim is FACT when there is no real proof or when people post blatant fanboyism.
**Stop fanboysim; hang yourself**
Check it out:
http://boardsus.playstation.com/playstation/board/message?board.id=ps3updates&message.id=6967
400 posts — hard to weed through the garbage, but some good stuff, if you have patience.
I think Sony is looking at the forums. If they aren’t then they are going to get themselves into deep trouble. Personally, it looks like 2.36 is the most stable update to me. But most people (99%?) are going to work fine with 2.42
Thank you, MattG! That’s great information, I’m going to go over and have a look see at that forum. And you’re right, it is too bad that some people have nothing better to do than re-hash others’ comments just to make themselves feel more important.
Oh, and IHateYouAll…I scanned over your last comment there and deemed it not worth my time. Read all of what I’ve Googled? Why? It only took me about a minute of reading this very thread to come to the conclusion that you have nothing relevant to say to the problem at hand. Here or anywhere else.
Consider yourself ignored from now on.
@ Vigilante
Apology accepted.
**Stop fanboyism; hang yourself**
Vigilante - “I’ve gone over to the PS3 official forum. It has information there about how to revert back to an earlier update. Like 2.36, or even 2.41. I’m posting as Sargon.”
Can you provide a link to information on where to go to revert back to an earlier version of the firmware? I have been searching for this method and can’t seem to locate it. I believe this is the solution to resolving the read issues caused by the 2.42 update. I have a SR into Sony but haven’t shipped it out yet. I would like to try to revert back prior to shipping.
Thanks
@ Kurt
I’m not sure if any of these will work anymore, however, it’s what I used to update to 2.40 after it was first pulled.
http://blog.wired.com/games/2008/07/ps3-240-firmwar.html
In the second last paragraph, there’s a link (”download the 2.40 firmware update “). Scroll down about a page and you’ll see 3 links. When I downloaded mine the first link didn’t work and I used the one in the middle (megaupload.com link).
The Happening…I have had my 40GB since December working great, until 2 nights ago, went to play my game and like many others it won’t recognize any discs/games. Before I trade in console, how can I best back up my saved progress? Thanks.