Sony PS3 no disc read issue is the real deal

Filed under: Gaming, Sony Playstation 3 | By: Daniel
Posted on: August 5, 2008 | 225 Comments

Sony PS3 no disc read issue is the real deal


The Sony PS3 no disc read issue is the real deal and lets quieten the gamers that claim its just coincidence that people are getting this problem after firmware 2.42 update.

We have had over 40 reports of the Blu-ray / Disc read issues and this is not just a few Playstation 3 owners getting this problem. 40 people are not many, but that’s just reports to us and we see many more on other sites and forums.

Have you had disc read issues with your PS3?

The comment below was one we heard from one of our readers and they raise some very good questions:

I’m 39 years old. I take very good care of my electronics. I don’t have kids (yet). Bought a pre-owned 20GB PS3 off someone back in Feb 08. It was in immaculate condition. Never had a single problem or issue with it at all. Until this weekend. I can’t recall if it was specifically after 2.42 that I got the “no disc read” issue, but it was definitely after 2.41 for sure. As of this weekend (updated to 2.42 a few days back with no problems in gameplay/Blu-ray playback etc) my PS3 no longer reads/recognizes any kind of disc whatsoever. I get the “working bubble” in the upper right hand corner of the screen, but the disc doesn’t appear in the XMB. This is NOT a phantom issue, and if it’s a “coincidence” that so many of us are experiencing this (and at an increasing rate) then maybe OJ really WAS 100% innocent after all and Dubya is truly the greatest president this country has ever seen.

I don’t have the warranty option, so it’s either send the unit in and shell out the money to get it fixed, or wait for a possible firmware update to correct the problem.

My question is this: what do they do at the Sony repair center to correct this problem? Is it firmware related, or is it simple mechanical failure? Can anyone with tech experience sound off on this? Why are so many of us all of a sudden having variations on the same problem in the span of a few months?

Yes, this is a real problem. As I stated before, I’m super careful with my stuff and know better than to shut the console off during an update, etc. I’m happy for those of you who aren’t suffering this frustration, and hope that you won’t have to. Or in the least, that if it happens to you Sony will already be on top of the issue instead of shrugging it off and happily collecting 150.00 a pop for the trouble.

C’mon Sony. We deserve better than this.

So why are so many people getting this disc read issue after firmware 2.42, is it software or a hardware at fault?

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Comments

225 Responses to “Sony PS3 no disc read issue is the real deal”

  1. Disatisfied says:

    I bought a 40G unit back in March 2007. After about 8 months it died on me and would no longer turn on. I sent it back to Sony and they replaced it with a refurb under warranty. Last night the refurb unit decided to stop playing all discs. I was playing a game and it locked up on me. I ejected the disc and tried putting a movie in and it wouldn’t read it. The system will not read any disc I put in. It is out of warranty now so I have to pay the $150 or whatever to get my second PS3 fixed. This is BS, I will not be buying another Sony product again.

  2. Kraz says:

    I’ve since had this problem, after updating from CoD4, (I don’t have net to update so i have to update from discs. posting from friends house.) and since my 60GB is out of warranty, I was just curious if anyone is having luck with SONY waving the $150 fee to send it in. I personally don’t have that kind of money, but would very much like to have my ps3 back in working order.

  3. NSimmons says:

    The Blu-ray laser/lens burned out on my PS3 last week. It was a 40GB version i bought back in 2007. At first it would still work for a short time, and then eventually it completed died and the disc wouldn’t even spin when i would put it in the drive.

    It started going bad right after i upgraded to 3.01, which led me to believe it was simply a firmware issue. However after i investigated this further i realized it was just the lens itself, and not a software/firmware issue at all.

    Since I am a software engineer and build my own PCs i decided to order the replacement lens off e-bay and fix it myself rather than send it to Sony (I am not under warranty anymore). $100 for the part and 1 hour of my time and my PS3 is working again!

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