Sony PS3 no disc read issue is the real deal
Filed under: Gaming, Sony Playstation 3 | By: Daniel
Posted on: August 5, 2008 | 219 Comments


The Sony PS3 no disc read issue is the real deal and lets quieten the gamers that claim its just coincidence that people are getting this problem after firmware 2.42 update.
We have had over 40 reports of the Blu-ray / Disc read issues and this is not just a few Playstation 3 owners getting this problem. 40 people are not many, but that’s just reports to us and we see many more on other sites and forums.
Have you had disc read issues with your PS3?
The comment below was one we heard from one of our readers and they raise some very good questions:
I’m 39 years old. I take very good care of my electronics. I don’t have kids (yet). Bought a pre-owned 20GB PS3 off someone back in Feb 08. It was in immaculate condition. Never had a single problem or issue with it at all. Until this weekend. I can’t recall if it was specifically after 2.42 that I got the “no disc read” issue, but it was definitely after 2.41 for sure. As of this weekend (updated to 2.42 a few days back with no problems in gameplay/Blu-ray playback etc) my PS3 no longer reads/recognizes any kind of disc whatsoever. I get the “working bubble” in the upper right hand corner of the screen, but the disc doesn’t appear in the XMB. This is NOT a phantom issue, and if it’s a “coincidence” that so many of us are experiencing this (and at an increasing rate) then maybe OJ really WAS 100% innocent after all and Dubya is truly the greatest president this country has ever seen.
I don’t have the warranty option, so it’s either send the unit in and shell out the money to get it fixed, or wait for a possible firmware update to correct the problem.
My question is this: what do they do at the Sony repair center to correct this problem? Is it firmware related, or is it simple mechanical failure? Can anyone with tech experience sound off on this? Why are so many of us all of a sudden having variations on the same problem in the span of a few months?
Yes, this is a real problem. As I stated before, I’m super careful with my stuff and know better than to shut the console off during an update, etc. I’m happy for those of you who aren’t suffering this frustration, and hope that you won’t have to. Or in the least, that if it happens to you Sony will already be on top of the issue instead of shrugging it off and happily collecting 150.00 a pop for the trouble.
C’mon Sony. We deserve better than this.
So why are so many people getting this disc read issue after firmware 2.42, is it software or a hardware at fault?
CLICK HERE to keep updated with the latest news, share a comment or problems with products and services. Follow us on twitter or read more Blu-ray, disc, Sony PS3 news.

Just wanna say i have had no issues with my ps3 at all. Definetly not after fw 2.42, or any other fw version.
This just in…less than a fraction of 1% of the current 14,400,000 PS3 owners are reporting disc read issues. Sounds like there’s a fraction of 1% of PS3 owners who need to learn how to care for their electronics, and, in addition, learn how to update their PS3’s correctly. IE…do not disconnect from the internet during the update process, do not turn your PS3 off during the update process etc…
File under T for Troll Garbage.
Morne
I have an original 60GB PS3. No issues here. 40 out of 14 million is not much at all. I would recommend reformatting the hard drive and then trying again. that might help.
Have updated, no problem at all
I have updated mine with no problems I have a 20GB original day 1 release version. game on it at least 5 to 7 days a week and watch blu-ray movies thru it at least 4 - 6 days out of the week . No problems yet. Thats not to say that other people do not have problems or even have had problems with the download. But there are in fact allot of trolls on the PS blog. it is unfortunate that so many people have ruined the trust in getting good honest information out there. But I see Jerks and weak ass people on a daily bases who I could see doing this. This the crappy part of the mentality of at least American gamers,(the only side I have really seen since I am an American) - there are so many have to play dirty and cheat in order to try to bring the truly good gamers or, consoles or, what have you, down to there level.
I HAD THIS PROBLEM ABOUT SIX MONTHS AGO, MY PS3 WOULD NOT PLAY ANT KIND OF DISC, IT TURNED OUT IT WAS NOT A SOFTWARE PROBLEM IT WAS THE LENS ON THE BLUE RAY PLAYER, I TOO GOT THE LITTLE BUBBLE IN THE CORNER OF THE SCREEN, AN NOTHING WOULD HAPPEN, ALL IN ALL I HAD TO GET THE BLUE RAY PLAYER IN THE PS3 REPLACED. AND GOT THIS DONE FOR ABOUT £80.
Wow, even on a report stating that the complaints are legitamite, still people are doubting there is a problem. It is pretty ridiculous.
I have this problem. I downloaded the latest firmware and now I cannot select the blueray disc from the xmb menu. It is not a sudden hardware failure. My PS3 is less than 6 months old, it was bought new and has never had a problem of any kind. It can read cd’s and PS1 games. Everything else works great, just like it has sense I first plugged it in. I did not disconect while downloading any updates. All updates downloaded and installed without incedent. Now, i have this problem.
Quit assuming it’s user error, that everyone who has this problem is mentally deficiant or just happens to have a hardware error. Sony has caused this problem and I expect them to fix it. They are dragging thier feet and disrespecting those of us who have this problem. I have been a proud sony customer for years and I want to be treated fairly. THey forced me to download this update and it has caused a defect in the software.
If your PS3 works, good for you, but quit doubting other people.
@ Product-Reviews
This is the third “NEWS” **Cough, bull$hit, cough** article on your web site that revolves around feedback left on this site. Now, I know that all your writters are still chasing the banana truck that drove pass the building last week - you know, since all the writters at Product-Reviews are monkeys - and that management is most likely made up of chubby trolls who can’t see their own feet, but do your advertiser really generate any revenue from the ads on your site or do all the monkeys click on their ad links for you? Either way, this site is getting progressively worse each day, and you’re monkeys will be downsized just like the quailty of this site has been over the last year.
**Stop fanboyism; hang yourself**
Okay first off you bought the console used. Second it’s 2 years old. There is a graph at my work of the defects in electronics and straight away its around 1% defective after 1 year its like 3% and it keeps going up and up. So 40 PS3’s out of 14 400 000 = 0.0002%. I find it funny these xbox fanboys trying to make it seem like the ps3 is a piece of crap like the xbox. You read about every single ps3 that has the slightest error, meanwhile you don’t hear about people on their 4th or 5th xbox360 for the same reason (RROD). Face the facts a small percentage of electronics will fail for every vendor. The playstation is a well made machine with a very small failure rate compared to the xbox.
I’ve had my PS3 since shortly after release & it’s worked 99% of the time. Which I’m over the moon with. If an update really caused me any problems, I would roll it back to a previous one via a CD-R copied from my P.C. ( presuming it wasn’t bricked)