Sony PS3 no disc read issue is the real deal

Just wanna say i have had no issues with my ps3 at all. Definetly not after fw 2.42, or any other fw version.

This just in…less than a fraction of 1% of the current 14,400,000 PS3 owners are reporting disc read issues. Sounds like there’s a fraction of 1% of PS3 owners who need to learn how to care for their electronics, and, in addition, learn how to update their PS3′s correctly. IE…do not disconnect from the internet during the update process, do not turn your PS3 off during the update process etc…

File under T for Troll Garbage.

Morne

I have an original 60GB PS3. No issues here. 40 out of 14 million is not much at all. I would recommend reformatting the hard drive and then trying again. that might help.

Have updated, no problem at all

I have updated mine with no problems I have a 20GB original day 1 release version. game on it at least 5 to 7 days a week and watch blu-ray movies thru it at least 4 – 6 days out of the week . No problems yet. Thats not to say that other people do not have problems or even have had problems with the download. But there are in fact allot of trolls on the PS blog. it is unfortunate that so many people have ruined the trust in getting good honest information out there. But I see Jerks and weak ass people on a daily bases who I could see doing this. This the crappy part of the mentality of at least American gamers,(the only side I have really seen since I am an American) – there are so many have to play dirty and cheat in order to try to bring the truly good gamers or, consoles or, what have you, down to there level.

I HAD THIS PROBLEM ABOUT SIX MONTHS AGO, MY PS3 WOULD NOT PLAY ANT KIND OF DISC, IT TURNED OUT IT WAS NOT A SOFTWARE PROBLEM IT WAS THE LENS ON THE BLUE RAY PLAYER, I TOO GOT THE LITTLE BUBBLE IN THE CORNER OF THE SCREEN, AN NOTHING WOULD HAPPEN, ALL IN ALL I HAD TO GET THE BLUE RAY PLAYER IN THE PS3 REPLACED. AND GOT THIS DONE FOR ABOUT £80.

Wow, even on a report stating that the complaints are legitamite, still people are doubting there is a problem. It is pretty ridiculous.

I have this problem. I downloaded the latest firmware and now I cannot select the blueray disc from the xmb menu. It is not a sudden hardware failure. My PS3 is less than 6 months old, it was bought new and has never had a problem of any kind. It can read cd’s and PS1 games. Everything else works great, just like it has sense I first plugged it in. I did not disconect while downloading any updates. All updates downloaded and installed without incedent. Now, i have this problem.

Quit assuming it’s user error, that everyone who has this problem is mentally deficiant or just happens to have a hardware error. Sony has caused this problem and I expect them to fix it. They are dragging thier feet and disrespecting those of us who have this problem. I have been a proud sony customer for years and I want to be treated fairly. THey forced me to download this update and it has caused a defect in the software.

If your PS3 works, good for you, but quit doubting other people.

Okay first off you bought the console used. Second it’s 2 years old. There is a graph at my work of the defects in electronics and straight away its around 1% defective after 1 year its like 3% and it keeps going up and up. So 40 PS3′s out of 14 400 000 = 0.0002%. I find it funny these xbox fanboys trying to make it seem like the ps3 is a piece of crap like the xbox. You read about every single ps3 that has the slightest error, meanwhile you don’t hear about people on their 4th or 5th xbox360 for the same reason (RROD). Face the facts a small percentage of electronics will fail for every vendor. The playstation is a well made machine with a very small failure rate compared to the xbox.

I’ve had my PS3 since shortly after release & it’s worked 99% of the time. Which I’m over the moon with. If an update really caused me any problems, I would roll it back to a previous one via a CD-R copied from my P.C. ( presuming it wasn’t bricked)

Or memory card for that matter.

@ Product Reviews

Why do you keep removing/deleting my comments when I make farce posts that actually prove a point? You monkeys have been doing so for a very long while and most posts removed are when I review your reviews (more often then not it’s a cheap article, poorly written, no facts to back up your claim such as using user post to attempt to prove a point rather than gathering factual information yourselves).

Product Reviews never seems to try to reach the source (the manufacturers who Product Reviews talks about), you always refer to other sites that do fact check, and now Product Reviews has resorted to using ‘Comments’ as facts.

Shame on you all.

**Stop fanboyism; hang yourself**

ive had this problem 2 weeks ago, i was playing gta iv multiplayer and then the game froze, so the unit reset itself and then wouldn’t recognise any game discs i put in. Check the US Playstation forum theres more than 40 people there with the same problem

“Narnia” is the newest bdvd I own and it worked as it always does……..however ,my ps3 does freeze while Im online quite often if not that ..its constantly running out of memory since my update to 2.42

80gb/Mgs4

POSSIBLE FIX

I had similar problem that people are reporting. Try Launching a game/Demo from the Hard Drive then launch the ingame XMB and see if it shows up. If it does try the following.

It went away AFTER I did video reset on my PS3.

Turn off the PS3 on the back of the console. Press and Hold the Power touch button on the front and then Turn the console on from the switch in the back. Hold the power button until you hear the second beep. Your video settings will be reset back to factory setting and you’ll have to set it up again.

When I did this my PS3 froze. I powered it off and back on again it went through a File Structure correction process and then it came back to life.

I’ve been fine ever since.

@ commentsAboveAreBull! Hey if it was not for trolls people would not have to worry about whether some complaints were honest or not . I know for a fact that there are a number of low life jerks that sit around and come up with all sorts of malicious BS against Sony, Microsoft, and Nintendo. If your going to attack anyone attack the trolls. Then maybe more people would believe your complaints other wise contact SONY and deal with them.

@Ben i have contacted sony and the only trolls on here are the people attacking this story (not u) coz this isnt malicious BS against Sony, like the title says this issue is the real deal

I MIGHT BE ON TO SOMETHING, PATIENTS IS THE KEY!!!! Hey guys, I have never had any problems with any update until now, I have the old 80giger. I updated to the latest firmware 2.42, and since then 3 of my game CDs will not load. I tried the reboots, and also erased all the game saves, and data; and still no good. After 2 days of not finding any help, something told me just put the game in and wait. Waiting, waiting, waiting, and then after 5-6mins of having nothing but a black screen. There we go, an error saying that online game play, and updates options are not available, and would I like to load the game without the online options, I said yes, and now all of my games work. I then load the online options when inside the game. So it’s a work around for now, Seems like everything leads that that dam PSN in the end. It’s having trouble loading the services in the background, but times out only after 5mins. Give it a try guys.

Hey I’m having this same issue with only some discs not reading. This is a real issue. I have a 60GB ps3. Marvel Alliance would not load. I tried the video reset trick mentioned above and that worked! Then I put in Warhawk which was another one that wouldn’t work for me. But the video reset trick didn’t work. I didn’t wait longer than a few minutes though. I’m trying leaving my warhawk disc in the drive now and see if it works.

waiting 10 mins didnt help. still no love from warhawk

Since the 2.42 update, none of the PS3 discs can be seen or read. I have reset video…etc and still nothing. Any ETA on 2.43 release? Why can’t they just post the prior firmware release that worked? I am still within 1 year warranty, but do not want to ship out as I am hopeful Sony will release a firmware version to resolve this issue.

i got the same issue going on and have been scowering boards. Is this hardware or firmware problem. xbox sux btw

PSN» II-Thornes-II

I bought a 40Gig PS3 in March (so if you do the maths, it’s 5 months old). I play on it about twice a week, for a couple of hours at a time, so it doesn’t have time to over heat. It is in a well ventilated spot, out of direct sunlight, so again, it doesn’t overheat. I have had several system updates in the time that I have owned it, all without problem.

Last Sunday, when I turned the console on, I saw that there was a system update available so started the update downloading. I let it download, then install and started to play COD4. I played for about 3 hours on the campaign. After about 3 hours the sound went off so I decided that it was about time I had some lunch. I tried to quit the game, but the entire system froze. To switch off, I had to do a hard boot (switch at the back). On Tuesday the girlfriend was working, so I decided to play COD4. The PS3 switched on fine, but would then not recognise any disk (Blu Ray films, games, DVDs or CDs).

After looking at a number of forums I found that this was not unique to me. I then tried to follow the advice on some of the threads: resetting the video settings, quick reset of the system, full reset of the system, all without result.

Now I’m 32 years old, look after my electronic equipment, I don’t have any kids, I didn’t throw it downstairs, I keep it away from direct sunlight in a well ventilated spot, it is a new console, I didn’t switch it off during the update, I have a working Wii, PSP, modded XBox and I still have a working N64 so know how to look after consoles, and my PS3 still stopped working.

I really do get a bit tired of prepubescent children accusing me of lying because they think that I am maligning the company who makes their favourite toy. My PS3 stopped working after a system update, along with a growing number of other people.

On a brighter note, I returned my console to the shop I bought it from last night, who are now negotiating with their supplier to get me a full refund so I can get a new console; fingers crossed. And yes it will be another PS3. Apart from this hiccup, I think the PS3 is an excellent machine.

Well, this isn’t exactly a fantastic thing to hear as now, i have this problem, And how does everyone know this is a solid figure and isn’t rising?

Everyone who is saying that 14million people don’t have this problem isn’t thinking straight. How do you know everyone who has this problem has said it?

-waiting for a system restore-

@ Matt

“How do you know everyone who has this problem has said it?”

Because most consumers cry about anything that goes wrong with any product they buy and voice their opinions anyway possible such as this crap site…like yourself, woman.

**Stop fanboyism; hang yourself**

I just had the disk error 80029941 pop up last night. The 80g unit is only 8 months old and I do keep it in somewhat vented area. I figured It just got a little hot. So I turned it off till today. I finished watching the Blu-ray from last night maybe 30 mins or so. Went to watch another movie and 10 mins in, boom. If just froze up and gave me the dreaded ‘Disk error’. I’ve now since moved it and will try again later. I really hope it is something in the firmware update and not my PS3.

I got zinged this morning. I upgraded to 2.42 and now my disks are no longer readable. It has nothing to do with hardware. Everything was fine just before the update, and everything is broken after the update. Therefore it is the update. I don’t think this is a coincidence. I checked a bunch of other blogs and forums and this problem with Sony PS3 updates has been going on since 2.40. So why would Sony put out an update that destroys peoples systems? Obviously they KNOW what does, since it has been doing this since 2.40. Sounds downright criminal to me. Is it really work sacrificing 10 percent (or whatever the number is) of their customer base? How many companies can afford to do that?

@ Matt G

Your post sounds like your reiterating a point that you’ve already made, which could lead one to believe that the post you just made isn’t your first. What does that mean you ask? It mean that you sound like you’re trying to prove a previously made statement by posting under another name (maybe Matt is Matt G?!).

You saying that something is happening doesn’t mean that we have to believe you, and the comment in the article is just that: A comment left by an anonymous person. If the issue is as wide spread as everybody says, Sony will be obligated to release this information and the end of the fiscal quarter to their shareholders, so we’ll know exact figures in time. This doesn’t mean that anybody, including myself, has to take anything you say at face value.

We all know that there are people who do make false claim (better know has fanboys) to make their console(s) of choice seem better to anybody and everybody they can…I think that’s you. Anyways, Product-Reviews known to re-ignite a flame war any chance they get and rarely, if ever, actually review product or report original news.

**Stop fanboyism; hang yourself**

mentioned earlier that after 2.42 firmware update PS3 not reading disks, etc.. now sending to Sony to fix (only 5 months old). This is very fustrating however, the bigger picture here is – is it fair that Sony charges to fix this problem when the 1 year warranty is up – they have caused the problem. We spend hundreds of dollars to purchase machine and many more for games and accessories. Many love PS3, including my son – but now I’m thinking what do you do if your system is slightly older than 1 year – keep doling out the bucks to send and fix. Perhaps the people monitoring this site can advise and/or reach out to Sony – we need a loud voice here – one person calling to complain is not enough. (For those of you fortunate enough to not have any issues just be grateful and please just appreciate the fustration of those of us with the problem) Again, the machine was in perfect condition prior to update, well taken care of.

for people genuinely having the ‘freezing’ issue, you should back-up your harddrive if you can then reformat it using the tools in your system menu, then copy the back-up back. if you have the time (17hrs for my 250Gb) do a full format to rezero the entire drive.

another thing, is NEVER do a hard reset using the power switch on the back of the console if you have a blu-ray still in the drive, THIS is a major cause of knackering your blu-ray drive. i strongly suspect this is how most 2.4 errors are caused personally… more often than not by people crashing while playing CoD4 online, the firmware update is just a convienient get out excuse.

Well, isn’t this a fine kettle of fish? Let me just add to the conundrum.

I have two PS3s. One is connected to the internet via ethernet, the other relies on a manually optioned wireless connection. The 60G that is connected via ethernet stopped working last night during a blu-ray play of Lost Boys. It won’t play anything now. No blu ray, no PS3 games, not even the old PS2 games.

The 40G hasn’t been updated probably since March or April. I put Lost Boys in there this morning and it played all the way through. I was also able to play the blu ray version of Enchanted, all my PS3 games worked and the PS2 ones I tried worked as well. I didn’t bother checking what fw version is on there, but I daresay it’s probably 1. something.

So how does that play out? Is it a coincidence that the regularly updated machine suddenly flopped out? Or is it a faulty machine? I’m fairly sure at this point I don’t want to try updating the 40G to see if it has the same problem as the 60G. Plain stupid doesn’t suit me.

I believe Sony charging for repairs on this problem is unwarranted, especially if this is a problem caused by one of their updates. I’m going to call tomorrow and see what’s up. Both my machines should still be covered by the warranty but I couldn’t tell you offhand where the reciepts are. And I’ve read somewhere else that you need to have a copy of the reciept in order to get a replacement unit.

Should be interesting. I’ll let you all know what happens.

@ IHateYouAll
Okay, I’ve just about had it with you 10 year old brats. Your name says it all. If you don’t want to help, then shut up. I’m not the other Matt. Yes, there is more than one human being in the world named Matt. I was responding to earlier posts where Sony is implying this is a hardware problem. This is not a hardware problem, it is a update problem. Therefore, there should not be a warranty issue. Sony has already admitted screwing up updates in the past. And they are preparing to make another statement about this update. If you did not update to 2.42 then wait. If you did, and your system cannot read disks, then wait, they will have another update relatively soon.
I’m personally disappointed with Sony, they had my respect as a company that put a lot of effort into quality. Now it looks like they trying to pretend they are not at fault here.

@ Matt

Matt, buddy, come on…you have to be able to back up your frivolous claims.

“This is not a hardware problem, it is a update problem”

Explain how you know this rather than Sony’s 2.4 previous update; provide a link that gives facts, not speculation.

“Sony has already admitted screwing up updates in the past”

Are you saying because a company admits one fault that every claim made from that day forth should be believed without any hard evidence to back it up other than claim on forums?

“[Sony is] preparing to make another statement about this update”

Please, post a direct quote from a Sony spokesperson and provide the link so people like me can believe you. If you and Product Reviews don’t provide these quotes and links, everything you say is meaningless like your life.

“If you did not update to 2.42 then wait”

Too late, I updated my system and it’s still working great.

“they will have another update relatively soon”

Do you know the exact date Sony will be releasing their next PS3 firmware update or are basing this on the fact Sony regularly updates the PS3? (D0uche)

“Now it looks like they trying to pretend they are not at fault here”

And here’s where you pretend that you know what your talking about. Playing video games and owning a console doesn’t magically qualify you as an engineer, or didn’t you know that?!

**Stop fanboyism; hang yourself**

Agreed, MattG. I called Sony this morning and they had me reset the 60G to factory defaults. It worked for about ten minutes, then froze up again. If it was a hardware issue it wouldn’t work at all, I’m sure.

I’m debating over waiting for the next fw update or sending it back. I still have a couple of months on the warranty (and I found the receipt), but do I want to wait for the next update only to find out that it screws it up more?

How often do they release updates? Anyone know?

All right. I called Sony back again and here’s what I was told.

They want me to send the machine back to them. I pestered the poor girl with so many questions she had to put me on hold so she could ask someone. Seemed to me she was doing her best to toe the company line, but there is something up.

The most important things she said (and these are direct quotes) were that this is a “known software issue” and that it’s “rare”. They want the machine back and they’re sending a box for me to return it in. I asked if this was an issue related to one of their firmware updates and she put me on hold, only to return and say that she wasn’t aware that it was.

She’s not aware, or in other words “I’m evading your question”.

So there you go. If it’s a “known software issue” then Sony shouldn’t be charging for people to have their faulty machines repaired, not even after the warranty period as far as I’m concerned.

Oh, and one more thing. This girl kept asking me if I was playing “actual blu-ray discs” or copies of blu-ray movies. The ones I have are all actual blu-ray movies purchased from WalMart. No copies. I don’t own a copied disc and I have no idea where I’d obtain one. But she kept asking if I’d used a PC copied blu-ray disc at any time. Maybe this voids the warranty? You all might want to keep that in mind when talking to Sony, just in case.

I’ll post back and update with more info as I get it.

@ Vigilante

Everything you’ve said is hearsay since you are the only person to her these “direct quotes”. If you can provide no tangible evidence (web site, news article, et cetera) that is hearsay.

“I asked if this was an issue related to one of their firmware updates and she put me on hold, only to return and say that she wasn’t aware that it was.”

Did you ever think that maybe she didn’t know what the cause of the problem actually is and put you on hold to ask a peer, supervisor, or manager to insure she was giving you correct information as best as she could? Not everybody’s out to get you, schizo…you don’t need to sound so paranoid.

Here, check this out.

So I called Sony this afternoon to inquire why my PS3 wouldn’t play my X-Box 360. The rep I spoke to was very friendly and professional, but when I asked why my 360 copy of Unreal Tournament wouldn’t play she said, and I quote, “At this time we don’t support our competitors games on our systems”. So I ask if this had to do with Microsoft’s software and she stated “No. The issue is that 360 games are made with 24K gold, and here at Sony we are still using cardboard because Blu-Ray is all fictitious and something we made up to try and make money”

See, I have a direct quote from a Sony rep who stated PS3 games are made out of cardboard.

I believe you, Vigilante, as much as you believe me.

**Stop fanboyism; hang yourself**

I think there’s a direct correlation with updating the firmware to screwing up the system of PS3s. And being in the Philippines. I’m not covered by the warranties enjoyed by other countries. Even the Sony Service Centers here are not authorized to honor the warranties. Which really sucks. There are a lot of instances where updating the firmware via internet damages the unit. It can’t be just a coincidence that my PS3 broke down right after I installed this 2.42 update (I haven’t even played yet). I looked around the internet and it didn’t happen just to me. Shouldn’t Sony do something about this?

oh, and by the way, My unit is only 2 weeks old. I haven’t even played 2 levels of metal gear solid 4 yet.
I made some searching in various website and it is conceivable that updating the PS3 firmware has the risk of damaging the lens. No idea why though.

I’ve got the disc read as well on a 60Gig Launch unit (PAL) and a friend of mine got the same on a 40Gig unit.
The problem is not reading discs but recognizing them. If they don’t show up in XMB I have to eject and insert disc (a few times) until it spins up the disc, but once it recognizes the disc it reads them flawlessly.

IHateYouAll, darling, you’re going to have to do better than that. I deal with trolls like you all day long, day in and day out. And I can tell you this, if you don’t believe me I DON’T GIVE A GOOD GOLLY GOSH DARN.

My comments weren’t directed at you. Everything I put up there is intended to shed some light on what appears to be a growing problem. Do you think I came here just because of you? I came here because my PS3 unit is having a problem and I wanted more information, I wanted to see if anyone else had the same problem or a possible fix for it.

What are you here for?

@ Vigilante

“IHateYouAll, darling, you’re going to have to do better than that”

Are we having the same conversation? Better than what?

“I deal with trolls like you all day long, day in and day out”

And what does this say about your life?!!!

“My comments weren’t directed at you”

I was merely trying to convey to Product Reviews and, to a lesser extent, their readers why Comments should not be considered facts.

“Do you think I came here just because of you?”

Maybe.

I am delighted to see that not once did you refute the fact that everything you’ve said is hearsay. You’re omission of my original point only goes to show that you too know that eveything you’ve said is hearsay. Thank you for agreeing with me.

**Stop fanboyism; hang yourself**

Why would I have to refute what I know to be true as hearsay? I heard it directly from Sony’s Customer Support with my own ears. Kid, hearsay is a third party issue. You want to believe it’s hearsay, go ahead. Obviously you think your own opinion is too important to care what anyone else has to say on the problem.

Which begs the question, if you’re so intent on proving that this IS hearsay what proof do you have that there ISN’T an issue?

And what does this say about my life? PUH-LEEZE. I’m not the one jacking tech boards across the net ragging on people to get my jollies.

http://www.google.ca/search?hl=en&q=%22IHateYouAll%22+fanboyism&meta=

@Vigilante
It’s best to avoid IHateYouAll. She’s an Xbox mole. Nothing but negative comments about everyone and everything. I’ve gone over to the PS3 official forum. It has information there about how to revert back to an earlier update. Like 2.36, or even 2.41. I’m posting as Sargon. Also, since I upgraded my hard drive from 40Gb to 120Gb, I still have my “healthy” 40Gb drive. So I’m heading in that direction. [yes, I know 2.42 is in the firmware, not the harddrive.] One thing is true, though, you can’t trust everything (as opposed to anything) you read. I read that Sony was going to make an announcement about 2.42, but who to believe? Also I read that Sony was planning on a 2.43, but again, who to believe? Too bad they don’t have a forum, blog, whatever, where people are actually interested in helping each other out. So much noise from people running interference for microsoft Xbox. Sad actually. I guess maybe it’s time for me to go over to the PS3 hackers websites.

@ Vigilante

“Why would I have to refute what I know to be true as hearsay?”

No, no, no, you’re missing the point, Canadian. The point is that by posting what you claim to be true on an online thread without any means to prove your statements to be true is in itself hearsay, regardless of the validity of you statement, unless you can provide a credible source of reference to prove that what you’ve said is not hearsay. Without proof, which is essential to make your claim a fact, your comments will remain categorized as hearsay by definition. Are you too proud to admit that you have no source to reference where we, the readers of these comments sections, can validate your claim or must we rely solely on your word?

“Kid, hearsay is a third party issue”

Hearsay
–noun
Unverified, unofficial information gained or acquired from another and not part of one’s direct knowledge.

“You want to believe it’s hearsay, go ahead”

There’s the definition of hearsay…please feel free to explain how your claim(s) differ from this definition.

“Obviously you think your own opinion is too important to care what anyone else has to say on the problem”

Me stating that what you’ve said is pure speculation doesn’t constitute as an opinion. I am clearly pointing out that there is no validity to what you’ve stated or what Product Reviews put in this article. It’s not news and it’s not credible.

“what proof do you have that there ISN’T an issue”

I’m not here to disprove you or Product Reviews, I’m here to prove that Comments are not a good source of reference (please refer to MY first post on this thread…it’s the 8th comment down). This article is not news. Your comments should not be regarded as true, but rather readers should use their better judgment to filter hearsay and fact (something you obviously cannot do).

“And what does this say about my life”

If you “deal with trolls like [me] all day long, day in and day out” that does exactly spell out “The Canadian Dream” now does it?!

Please take the time to read through the comments sections of your google.ca (it’s how I figure you’re a Canadian) search and read my first post on each thread. You’ll see my tag line is in direct correlation to comments, posted by individuals such as yourself, who either claim that what they claim is FACT when there is no real proof or when people post blatant fanboyism.

**Stop fanboysim; hang yourself**

Check it out:
http://boardsus.playstation.com/playstation/board/message?board.id=ps3updates&message.id=6967

400 posts — hard to weed through the garbage, but some good stuff, if you have patience.

I think Sony is looking at the forums. If they aren’t then they are going to get themselves into deep trouble. Personally, it looks like 2.36 is the most stable update to me. But most people (99%?) are going to work fine with 2.42

Thank you, MattG! That’s great information, I’m going to go over and have a look see at that forum. And you’re right, it is too bad that some people have nothing better to do than re-hash others’ comments just to make themselves feel more important.

Oh, and IHateYouAll…I scanned over your last comment there and deemed it not worth my time. Read all of what I’ve Googled? Why? It only took me about a minute of reading this very thread to come to the conclusion that you have nothing relevant to say to the problem at hand. Here or anywhere else.

Consider yourself ignored from now on.

@ Vigilante

Apology accepted.

**Stop fanboyism; hang yourself**

Vigilante – “I’ve gone over to the PS3 official forum. It has information there about how to revert back to an earlier update. Like 2.36, or even 2.41. I’m posting as Sargon.”

Can you provide a link to information on where to go to revert back to an earlier version of the firmware? I have been searching for this method and can’t seem to locate it. I believe this is the solution to resolving the read issues caused by the 2.42 update. I have a SR into Sony but haven’t shipped it out yet. I would like to try to revert back prior to shipping.

Thanks

@ Kurt

I’m not sure if any of these will work anymore, however, it’s what I used to update to 2.40 after it was first pulled.

http://blog.wired.com/games/2008/07/ps3-240-firmwar.html

In the second last paragraph, there’s a link (“download the 2.40 firmware update “). Scroll down about a page and you’ll see 3 links. When I downloaded mine the first link didn’t work and I used the one in the middle (megaupload.com link).

The Happening…I have had my 40GB since December working great, until 2 nights ago, went to play my game and like many others it won’t recognize any discs/games. Before I trade in console, how can I best back up my saved progress? Thanks.

@ Adrian

http://www.tech-recipes.com/rx/2570/ps3_how_to_backup_ps3_game_save_files

Well, I downloaded the 2.40 firmware to a removable storage device under f:\PS3\UPDATE, however when I attach to the PS3 and do a system update via mass storage, it states no applicable updates found. It does see other folders on the USB drive, but does not see the PS3UPDAT file. Any suggestions? Is it possible that it will not recognize older firmware updates once it is beyond that release?

Kurt, I downloaded 2.35 to a thumb drive and my machine found it on there. I got it from here:

http://www.ps3-hacks.com/category/3

There was some discussion on the PS3 forum about formatting the drive to a FAT32, I didn’t have to do that but maybe that might be the problem? Here’s where I saw that:

http://boardsus.playstation.com/playstation/board/message?board.id=ps3updates&thread.id=6967&view=by_date_ascending&page=9

Down towards the bottom of that page is where it begins. I haven’t installed 2.35 yet, I’m interested to see how 2.40 does for you. Let me know how it goes!

MattG, did you have any luck with the hackers?

Just got my PS3 MGS4 bundle yesterday. I opened it and downloaded all the updates, no internet disconnection, no power off during the download. put in MGS4 and about an hour into playing it froze(disc with ? blinking over it). Held the eject button for ten seconds and the same with the power after… no results. So without any other options i turned off the switch on the back. GOODBYE BLUE-RAY DIODE! Now it only plays standard DVDs and PS2 games. Have to send it to Sony after less than one day of playing it. The PS3 lost a lot of respect in my book yesterday. It better not happen again or sony’s losing a customer forever.

Thanks Vigilante. I think I would have to do the domain hack and point my PS3 to the website which shows 0.0 as the current firmware version otherwise the system will not allow you to downgrade your current version. If you 2.35, try to do the update. If it doesn’t see any “applicable” file, then we’ll know you cannot downgrade unless the PS3 is pointed to a different server to spoof it into thinking 2.35 or 2.40 is a higher version that what it currently has installed.

I also tried the 2.35 version and the PS3 stated “no applicable update found” It knows the version you are trying to update is older than what it has.

I just had my ps3 fixed earlier from a game shop at our mall.
I was told that my lens broke probably from the update, coz they also have those same cases from time to time. You know what sucks? They don’t have warranties for the lenses. For all i know it will break again tonight but they insist that it is possible coz the lenses were made fragile by Sony. Man, if this breaks again, i’ll just buy a blu ray player and never play with ps3 again.

This just recently happened to me. My PS3 is about 10 months old so it’s still under warranty with sony. Put in and played GTA4 took that out to play another game and now it won’t show ANY discs or DVD’s in XMB. From what I’ve read, I think it might be my Blu Ray Sensor.

Yup, you’re right Kurt. I tried it out last night and it gave me the same garbage. I had a folder on there with the 2.35, that’s what I was looking at, but when I went to install it I got the “no applicable update” business. Frustrating.

On the upside I’ve heard through the office grapevine that the firms who led the PS2 Settlement in North America have been tipped off to the problems people are having with their consoles. If Sony continues to insist that people spend $150 on repairing their consoles over this problem I think we may see another class action suit launched in the near future. Unless Sony gets their act together and fixes this soon, that is!

Mak, you may want to keep your reciept for your repair in case a lawsuit happens…

Also should mention for people who are past warranty…the forum thread that MattG posted up there has reports of people out of warranty who have contacted Sony and are getting their consoles repaired for free as “Goodwill” gestures. The trick is, apparently, to be super nice to the customer service agent (as opposed to screaming at them). You could try mentioning you read it on one of their official PS3 forums….might help.

As for me, the coffin just arrived for my brick. I’m going to send it back today. Ticks me off to have to do it, but so be it I guess.

Thanks Vigilante. Glad to know that although we have older firmware available, nothing can be done without hacking around….etc. I have my Service Request into Sony, but have not received instruction email on “how” and “where” to ship my PS3. Sounds like they sent you a box to ship it back in? Did they cover postage?

Regards,
Kurt

Thanks for the advice Vigilante, but i don’t think i’ll be covered by that suit coz I live here in the Philippines. I was only able to buy my brand new PS3 through ebay around 2 weeks ago. What i got is the receipt from the repair by Circuit City from our mall here. Still…no warranties.

To all of you guys who upgraded their PS3s and found that your unit won’t read any cds anymore, it means your PS3 lens is broken.

Kurt, that’s funny as I haven’t rec’d my email about who, what and where either. I wonder what’s up with that? The address I gave them has no junk mail filters either so it’s not like it’s landed somewhere else.

The box came from Purolator with a return postage sticker on it, so they do cover the postage. I had to put EVERYTHING in there, original cables, controller….etc. Took me forever to find the original cables! Plus they wanted a photocopy of your reciept attached to a form you’ll have to fill out. I dropped the console back off at Purolator this morning (Friday), let’s see how long the turnaround is!

Mak, that’s a shame there isn’t a warranty for you in the Philippines! If I ruled the earth Sony would have to provide warranty coverage worldwide. I’m not quite at the point where I rule the ENTIRE earth yet, but when I do you’ll be the first person I call!

I’ll let you guys know when I get my console back. Have a good weekend!

Just posting so sony can get an # of how many people are accually having this problem. I had no problems with tho 2.40 or the 2.41 updates, but after 2.42 my ps3 no longer shows or reads the BD. as far as not updating properly the ps3 does the update for you all I have to do is tell it to update from the internet and it does every thing else. it makes it kind of hard to screw up the update.

PS3 40gig. Less than a year old. Play it maybe once a week. Wathc blurays all the time. Just got Fios and the installer ran a cat6 for me. Picked up F1 over the weekend. Had to do the update to play. Worked fine friday night. Workded saturday morning. Would not read any disc Sunday night. Hard to day it’s the sofware because it did work after the update, Just not for long.

I too have had the PS3 quit reading discs. Last night I was watching a blue ray when it just stopped the movie. I turned off the power and retried it. No luck.

I then tried every game I own and none would read. A small click sound occurred when a disc was put in (movie / game), but it didn’t sound like it was spinning the disc.

This is a fairly new machine, much less than a year old.

I really feel screwed.

I’m still trying to get my system back up and running. I have been out of the 90 day warranty for many months now. My guess is that the latest update changed the video/display drivers to support additional variations of HDMI and Blue-Ray playback. I have a DVI connection on my HDTV, so I had an HDMI to DVI converter cable. This used to work on previous releases. Now the PS3 Support page seems to have a lot more information about HDMI support and what to do (and not to do). So maybe they are trying to address issues with the BD display not working. This also makes me think that the update could have hosed my blue-ray disk drive. Which is pretty hard to do. Software that can break hardware, I mean. I used to be able to display the output on 480P, but now I can’t. This is soooo frustrating…
This is what I’ve been reading…
http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_alp.php?p_sid=8pD7WNbj&p_lva=&p_li=&p_accessibility=&p_cv=1.6&p_pv=1.4&p_prods=4&p_cats=6&p_hidden_prods=&p_page=1&p_search_text=disc&prod_lvl1=4&cat_lvl1=6&p_new_search=1&search_button.x=56&search_button.y=6

It’s a long link but worth it.

I hate calling customer service. But from what I hear, if you *politely* complain (if there is such a thing), they will often offer to fix your system free of charge. I guess you just need lots of detail behind all the whining.

This is the CS info:
Sony Consumer Services Department

1-800-345-SONY (7669)

Hours of Operation
Monday through Saturday, 6:00 a.m. to 8:00 p.m.
Sunday, 7:00 a.m. to 6:30 p.m., Pacific Time

I received my box from Sony on Friday and had UPS pick it up the same day to return for repair/replace. I received shipment notification last night that my replacement or repaired unit is on it’s way back, so the turn-around time is excellent. Mine was 9 months old and within the 1 year warranty period, so no cost to me. I am curious though to see if it is same unit or new one.

Had same disc read issue after putting in GT4. I still had one month on warranty, mailed it in tue. afternoon, and just checked my status on it and it is already being mailed back to me TODAY! Don’t know if its a new one or a refurbished one, guess I’ll see. GREAT turn around, and no cost for shipping (next day shipping) or anything else.

@ IHateYouAll

Somehow, “Woman.” I haven’t checked this site for… A week+. I had my PS3 replaced at no charge outside of guarantee, I wonder why. And.. I wonder what your activeness on this subject has to do with your life ~_~

@ Matt

“I had my PS3 replaced at no charge outside of guarantee, I wonder why”

I wonder why you call a warranty a “guarantee”.

Anyways, lets ponder this for a moment…in the first few years of the PS2′s life cycle Sony was more than happy to fix my PS2 almost a full year after the warranty expired (not my guarantee). Why would a company blatantly not follow their corporate warranty policies? To appease their customers which in turn will retain, or gain, a company image that is positve while also creating customer loyalty. When a company treats their customer good, the customer in turn will buy from that company knowing that they will feel safe buying their products in the future even if the warranty runs out. Also, by owning a functioning PS3 console – key work FUNCTIONING – Sony, and any other company for that matter, knows that during the life span of you console you’ll be buying their games, using their software, buying peripherals and accessories for their machine, and still spreading the ‘good word’ on how great their customer service is. All of this is good for a company, be it Sony, Microsoft, Apple, or McDonalds.

From a business perspective, this makes more sense than tell all their customer to ‘flog themselves’; if they did, nobody would buy their console any more, right? Right! If you want to debate corporate strategies, PR, or how appeasing the media is vital for a business just say the word, but for now I’m sure you know that your a less-than-thrilling-d0uche-stick buy your complete lack of deductive reasoning.

“I wonder what your activeness on this subject has to do with your life”

What subject are you referring to? If you’re referring to the subject I mentioned all the way through this article in my post, that being ‘Comments on websites should not be used as FACT’, then one might guess my ‘activeness on this subject’ is to nullify anything, and everything, people like you and Vigilante post. The subjects I keep referring to are validity, creditability, accountability, and Product Review’s complete lack of substance in their articles. As for what it has to do with my life, I think the more important question is why, when I haven’t posted a comment to you in over a week, are you still so bothered by me discrediting you? Did something I say really really bother you, little Matty? Did I hurt your feelings? Lol

**Stop fanboyism; hang yourself***

this is the sux
I had the update about 2 weeks ago and it played fine for about 5 days
3 days ago i started to play again but it crashed today
my ps3 is a 40gb and had always worked fine but when i was playing the game laged for 1-2 min then stopped working altogether
it changed to a load screen and it stay for about 7min before i turned the power off using the hold power button
once it restarted the ps3 no longer recognised any cds dvds braydvds and games but everything was still functional
is this a result of the new update? and also what do you guys think is best thing for me to do for i’ve already lost my receipt and over my warranty?

My brother updated his ps3 on Thursday (21st of aug) He was playing pes2008 or something earlier for a few hours and turned off his ps3 when done. A couple of hours later he switched it back on to play pes2008 some more and it wasn’t reading the game at all. He tried gtaiv and some boxing game and whatever else games he had. So then he called me in and I had a look.

None ofhis games where being recognized. It would seem to at least try to read them but quit very quickly. When I tried a dvd or music cd it would try a bit longer. I put in a cd clearner disc and it did try to read it for over 10 mins (we went out of room during that time though) the spinning disc in the top right corner never stopped at all just kept spinning. Tried a regular ps3 game again. Still nothing.

I hope its just a firmware problem. I told him to at least wait till another firmware comes out before he sends it back. If the update fixs his problem I will try to remember to post back here

Yes, it just happened to me.
Perfectly well functioning PS3, suddenly stopped playing any movies or games.

This is beyond unreasonable. Sony, here we go again with all “root” installed spyware and serious violation of customer trust. What if they do the same again after warranty is expired? They are basically destroying remotely perfectly functioning systems.

I would never choose anything made by Sony ever again.

I believe this is a problem with the 80 GB units. Can any one confirm this?

Well my brothers is a 40GB one. And from what I have read it seems to effect them all.

I can absolutely, positively confirm this is a major issue. Mine stopped reading discs about six months ago. I rang Sony Support who got me to send back the console and replaced it with another one. It took about 4 weeks and besides losing everything on the hard drive it took another 3 weeks for them to reset my Singstore account and credit me with $ so I could re-download all the singstar songs that I lost during this process.

And guess what? My new refurbished console just did the same thing again last night while trying to load a save game.

This is absolutely shithouse!!!!!

I have emailed my contact who is high up at SCE Australia to comment before I have a scathing story published through my various media channels.

Omg! This is so f*cked up!~

Mine stopped working two nights ago. But I really don’t think this is a firmware issue coz I dun play that many games and have never bothered updating my firmware. Bought Top Spin 3 three days ago and was told that I needed to run 2.30(dun laugh). So I updated from the disc. When it reached 23%, an error message came up. Now I know that some people would say that that’s the root cause of my problem since the update was interrupted. But reading from some stories where there were problems while playing games, I am quite sure now that this is a hardware issue.

So just to recap: I did NOT install the latest firmware.

I only use my PS3 for Granturismo and watching movie. never pluged in on-line etc. I bought a new game called Ferrari challenge put it in …nothing not reading disc. and now all disc. Thats it , Just another .00001 of a percent from the tossers who dont have a problem I guess….. statistics is funny thing ………..TWATS

I feel you Mackie, mine just stopped working after playing GTA4. Didn’t do any updating at all. Although, it would read some PS2 discs before not reading anything at all. I dunno what the hell happened. As I posted before, I sent mine back in last tue and I’m getting it back today. I hope mine doesn’t ‘F’ up again like the persons comment that I read above. I will be irate.

Wow.

I’m not really too sure, but I don’t see how you people are finding this article. This article was post almost 3 weeks ago. I’ve been doing Goodle searchs, Yahoo searches, Live searches, Ask.com search, et cetera using a $hit load of different search criteria to try to find this site (web & news searches) and I can’t seem to find how all you loser are still finding this article.

If my PS3 was broken I’d be going directly to the Sony site or I’d be searching for ‘PS3 error’, ‘PS3 disc read error’, ‘Broken PS3′, ‘PS3 freezing’, ‘PS3 error ############’, ‘PS3 disc read issues’, or something along those lines. I’ve search them all and it takes a long time to find this site. Even if you’re come directly to this site, go to gaming news, go to PS3, and try to find this article it still takes a long time. Please, help me out here….how are you people still finding this article and why are you not going to the PS3 forums?

Well I think I found it by typing “ps3 not reading disc 2.42″ into google and there was a link to this page. The only reason I posted here was because of Ihateyouall (this site looks shit why do you even bother to come here still?). I had a look around alot of forums and sites. None where of any help other then letting me know my brother isn’t alone with this problem. So I told him to wait and hope the next firmware fixs his problem as I have read that nobody who has contacted Sony had any luck fixing this problem other then sending it back to sony for a replacement. If only there was a firmware downgrader.

I received my PS3 back from warranty repair today (after 2.42 download killed it). Not sure what they did to it (same unit with all data still in tact), but the first thing it said after startup was that I needed to do the system update….you guessed it…..Firmware Version 2.42. So, I had no choice but to download it (COD4) required it to play online. It download and installed and so far so good. I wonder if they swapped out the Blue Ray unit for a newer one or model not affected by the 2.42 firmware update. Who knows….. I’ll let you know if it crashes and burns again.

“ps3 not reading disc 2.42″ is what i typed into google and it was the forth one down. I checked many forums and the only “solution” was to restore everything to factory settings. Which aint gonna downgrade the firmware so was likely pointless as most had no success or if they did it was only temporary. Waiting for the next firmware is the best option as Sony’s only other solution is get your ps3 replaced by a second hand one. To be honest I only posted here because of Ihateyouall who clearly thinks this site is worth alot of his time. And since ya don’t have to go through the whole signing up malarky its less offputting.

ok… its happened to me n i am not happy about it, ive tryed every game i have (10 in total)… ive even tryed my old ps1 games but no luck at all. its a 40g

if it is true about the firmware being curropted or whatever then… sony you have really let us down again =(

Bah my first post didn’t show up a few hours later so I made another but the first eventually got processed or approved or whatever

Dude I own a PS3 its effing up with reading discs and know what all this btching about blah bah blah ps3 is crap blah blah blah god damn I take care of my PS3 I love it I put alot of hours on it Im not gonna say PS3 is intentionally sabbotaging their systems thats just ignorance speaking. I am more that happy to send my PS3 to sony and have it fixed 150 dollars big effing deal, and Im not rich by any means but think how much you payed for it dont be stupid 150 you get 3 months extended warranty the guaruntee it fixed and if they cant fix it you get a brand new ps3 exactly the same as yours quit your btching.

Its my understanding you get a Refurb. So its second hand, just cleaned up. And there is a guy on youtube who had the same problem as my brother and the refurb he got back had a dodge fan that went loud within a couple of mins. Well my dad brought my brothers ps3 back to where he bought it (against my advice). So when the new firmware comes out I can’t tell ya’s the results. Arr well.

ANOTHER BRICK HERE. 40GB PS3.

Updated system to 2.42, went back to playing Madden 09. Couple days later I put in a new game (MLB08, then tried Madden again and several more games and dvds), and it didn’t show up in XMB.

Talked to Sony. They deny everything. Tried to blame me for dust, etc, which is BS. 2 supervisors later I finally got someone to say yes it is possible that the update might have caused this to happen, and that they would fix it but would not be able to tell me what they fixed / replaced.

$400 for system and $400 in games is too much to pay for something that lasts 6 months and is subject to entirely breaking through a software update with no way to fix it. And the company won’t take any responsibility. If I was not under warranty they would charge me. Funny how all my other electronics and computers work great, including original PS1 and 8bit Nintendo, but the most expensive gaming system ever broke after 8 months of casual weekend use.

Either Sony needs to release something ASAP to either fix or recall systems, or someone should open a class action lawsuit, and Nintendo should run a trade in your Bricked PS3 or xbox for $100 off a Wii.

Take responsibility for your flawed updates, and give PS3 owners some kind of statement, recall, or freebie for this (such as upgrading system to 80GB or whatever will work better).

Well, I meant to get back earlier but wasn’t able…my unit (the same one, not someone else’s refurb’d unit) was returned in THREE DAYS. Talk about your fast turnaround time. Mind you, it didn’t have far to go by Purolator’s standards!

They replaced the Blu-Ray Drive on mine and it still has 2.42 installed on it. Exactly like you said, Mak! It plays fine now, although I haven’t yet plugged it back into my home network to see if there’s a new update. I’m not sure I want to after this fiasco!

What kind of software kills hardware, I wonder?

I do have one complaint, however. My PS3 was returned in crap shape. The casing is scratched to heck and the little PS logo under the disc slot is missing. It is mine, I double checked the serial numbers, but it’s scratched like it was thrown in a junk heap and run down an assembly line. In fact the scratch pattern looks like another unit was placed on top of it, there are marks on it on three of the four corners that are smudgy scratches. Far from the condition I sent it away in.

Not that it’s the end of the world. It’s my own PS3 (not a showpiece) and it lives in an entertainment unit. As long as it works I’m happy, but it would have been nice to have had it returned in better condition than what it ended up being returned in.

So that’s the PS3 problem solved for me, for a while! A long while, HOPEFULLY! Good luck to everyone else with the same problem!

My ps3 worked flawlessly up until the 2.40 firmware update. after this update was installed I began to have wireless connectivity issues, ps3 controller issues BUT no “disc not recognized” or “failed to start” issues, until now.
It began a few weeks ago with COD 4, which seems to be the case with many people, where the sound would cut out and the game would freeze-up upon the completion of an round. power cycling the ps3 was the only way to get the system to restart. more recently I’ve seen an increase in frequency of times where my disc-based games will fail to start. Now, as of this morning, my ps3 won’t START any game discs I insert into it. It will RECOGNISE a disc as being inserted about 99% of the time but strangely after a system restart it won’t detect the disc, the XMB won’t display an icon for the inserted disc. Now before I go any further I would like to say that I’m 41 years of age and own all 3 next-gen systems and honestly have no fanboyism in me, just an adult who still enjoys his tech toys. Also i have a background in computers and electrical engineering. I mention this only for those that continue to try to attribute this problem to not knowing how to download a firmware update properly or a router issue. Something I don’t believe has been mentioned here, at least directly, is the fact that I remember reading an article where the man who created the Blue-Laser used in the next-gen optical format(s) stated that there were issues with the longevity/life-expectancy of the blue laser diodes. Could it be that this is the very issue that is now causing these ps3 failures. Have you noticed that the ps3′s beginning to fail, for the most part, were manufactured around the same time period. Also seeing how Sony is so dependent on the success of blue-laser technology and how intertwined it is in there lead product, the Playstation 3, you could see how they would be less than forth-coming about what the exact problem is if it involves the lasers. I’m not sure whether there is a connection between the 2.4x series of firmware and the disc read errors but its possible that something in the updated firmware is causing the laser optics to run out of spec in some fashion (excessive recalibration of optic pick-up, excessive seek, excessive switching from high power to low power mode of the laser, etc)
Whatever the culprit I know I’ll be callin’ Sony this morning to get my PS3 warranty repaired, Sigh….

Just another similar case, no idea if it is the update or just hardware failure immediately following the update. Either way it sucks.

I am in Belgium and have a six month old PS3 used carefully at weekends. The failure is intermittent and varies between games. Warhawk still works fine, but I don’t think WH accesses the Blu Ray disk very much but works more from the hard disk as there are regular game updates online, and they must be applied to what is on the HD..

Ratchett & Clank it doesn’t know there is a disk in, others it sees the disk but doesn’t manage to load the whole game.

I can’t even find a customer service number here in belgium so I don’t know how Sony will deal with an exchange, their web-site seems to go to great lengths to conceal it …..

Oh and by the way IHateYouAll, great technique…….. you wind people up so skilfully they actually believe you mean it !.

I have my PS3 for three months, it was well cared for and ventilated. All updates were carried correctly. But then 2 weeks ago it started having problems playing games, it would freeze up now and again, then it wouldnt recognise any blu-ray DVD standard DVDs,CD;s worked fine. Then it stopped playing any blu-ray DVD.
I tried reformatting it but still no way would it work.

I spoke with Sony Customer care and they didnt think it was anything to do with the recent updates and not wait for newer updates, just to return it. I returned it to the shop where they said they had 2 others with the same problems and it can take 6 weeks to replace depending on availibility of parts.

I think its just a hardware problem with blu-ray!

As mentioned in my previous post above, my ps3 stopped being able to run any games. Well I called Sony yesterday and they’re sending me the box to return my Ps3 for service. While speaking to the customer service rep I began to suspect that this is not a problem that Sony has only seen a few isolated cases of based on the way our conversation went. Also of note was her interest in what firmware version I currently had on my ps3 and after which update, 2.40-2.41 or 2.42 did the problems first manifest themselves. Seems more and more likely the firmware update(s) are somehow associated with this particular issue.

your system is hot. next time don’t steal/buy stolen goods. you are locked out of your system from this update because you are scum of the earth

well the same thing happened to me. i can use stuff on my hard drive

Oh how I LOL’d at the foolish anonymous person. My Da went to an extravision with my bro to buy a brand new 40GB ps3 yet somehow its stolen? get real. Did you even think of how such a thing could be implimented.

Just purchased a PS3 80 Gb bundle 4 days ago on the 1st day everything was going great updated to 2.42. No problems installing MGS4, but when it came to playing the game it froze at the initial screen (snake at the Graveyard (fore shadowing?) and rebooted the console. Now no disks work. Called Sony they said that they will send a box to get it fixed; no mention of a replacement in the meantime. With all I have been reading it does seem odd that SCE is not making some sort of statement, especially for the new models having the low power chip set. Sigh I hope that when I get it back that it is in good condition no scratches or scuff marks. It is a bit disappointing that for a product, that has been out for more than a year is having so many problems. Maybe the PS4 should be more modular in design; so the average customer can fix it themselves… just an idea. Hope no one goes through this turmoil.

I have an 11 month old 80GB PS3 that stopped recognizing any discs last night. It happened while I was playing Rock Band. The system should have been loading a song, but it just sat…and sat….and sat. Finally I hit the rest button and nothing happened. The system was just locked up. So i reached around back and turned off the system via the switch. Let it sit for a minute, fired it back up and it didn’t read the disc. I took the disc out to check to see if it needed cleaning and, while it wasn’t horrible, I did clean it just to be safe. Still nothing. I tried Madden ’09. Nothing. I tried 2 DVD’s. Nothing. Even tried a CD. Got a big ole FU from my system. Thankfully I am on the right side of a guarantee issue for a change as my system still has a few weeks left on it. Now I did try a quick HD restore. I figured if I have to have it replaced they’re going to give me a new HD anyways so all my data would be gone. The Quick format did not solve the problem. I am going thru the full reformat now. We’ll see what happens in 4 hours or so

you should NEVER do a hard reset with a disc still in the drive.. are you all a bunch of retarded monkeys or something? that’s a known issue with the PS3 that’s almost certain to f–k your system up. doing a full format won’t help you either.

Mobiletone! Where did you get this information? I havent seen any forums with this issue. And if its such an issue why is it not in the manual?

I bought a brand new PS3 checked to see that fifa 08 was working fine…I started exploring the menu and it asked me to update to new firmware. I did, and to my utter horror it wasn’t reading any disc(blu ray, dvd, cd). I had to take it back to sony service station and they never told me about the 2.42 firmware causing this problem.

Initiating a Hard Reset while a disc is still in the drive will have NO impact on your PS3′s ability to read optical discs. Nowhere does Sony reference this as a big No, No! The only possible issue with a hard reset would be physical damage to your PS3′s Hard Drive. Killing the power immediately would potentially leave the Hard drive’s read/write heads outside of their designated park zone and they could come to rest physically on the drive platters, and therefore damage, an area of the HD platters containing game data. Even in this case I believe initiating a Hard Drive reformat would map around the damaged sectors of the drive and you would still be in business unless you experience a worst case scenario. Regardless the optical drive would not experience any similiar cataclysmic failure.

funny, because before everyone was blaming poor little 2.42 update for their ps3 dieing, the hard reset/disc in drive issues was where the finger of blame was always pointed.

personally i think a duff batch of blu-ray lasers is to blame for the random fails.

I think people without a background in electronics sometimes just draw conclusions for any given problem without possessing the knowledge that would lead them to come to a much better theory. Such was probally the case with people originally blaming the Hard-Reset on the disc reading issue. They went and had a problem with a game maybe freezing up on them, could’nt get the system to respond, went and hard resetted the ps3 to restart their systems and were greeted with the inability to read discs and therefore wrongfully assumed they hosed their ps3 as a result of their actions when actually the failure had occurred before they even realized it, while playing their game.
And I once again agree with you on the lasers as being the culprit. I just think, as I posted a few posts prior, that the firmware update(s) just accelerated or just outright pushed the optic-pickup in the PS3′s into failure.

- I have a 60GB PS3, lightly used, in excellent condition.
- I have never had problems until after the 2.42 update; I realize that this does not prove causality
- While playing MGS4, I’ve had roughly a dozen occasions where the game hangs for seconds to minutes while a CD and question mark symbol alternately flicker in the top left corner of the screen
- Last night, the screen went black during one of these hangs. I quit the game through the PS button on the controller, but nothing happened.
- Several minutes later, I forced a system shutdown by holding down the power button on the front of the system for 20 secs.
- The system powered on again, and the BD in the XMB was labeled as “Corrupted data”. When I ejected the disk and reinserted it, it did not recognize the disk at all.
- The system now does not recognize any BD disks (movies or PS3 games)
- For the time being, it is recognizing PS2 games, but it sounds from reading other posts that that might not last either.
- Given the number of disk read failures in recent weeks across 20GB, 40GB, 60GB and 80GB systems, the entire experience to me smells like a software problem. I will be waiting for the next firmware update before sending my system in for repairs.

Slapfly, I would think that if this were only a software issue Sony would have quickly released a software fix, much like they did with the 2.40 firmware debacle.
just think about the expense they are now incurring having to ship a box to you for repair of your Ps3, the cost of 1 day shipping your broken Ps3 back to Sony, then the cost of shipping your repaired/replaced Ps3 back to you plus the expense of assigning repair technicians to this problem. It could truly “Just” be a software issue but if that were the case then why are people who have received repaired Ps3′s back running firmware 2.42 with no problems now. Then again my problems regarding my Ps3 not loading disc based games started weeks after the 2.40 series of updates so, it might be a short while before people with repaired/replaced Ps3′s start reporting failures again. I’d be interested to hear from anyone who had their Ps3 serviced and how its running now and for how long have you had it back since Sony serviced it.

Hello my 40gig PS3 has also fallen victim to the loading problem. I was playing NBA 2K8 for about an hour with some friends (no problems), and then went to switch games and put in FIFA 08. Game would not load. Tried every other game I own. NONE WILL WORK. DVDs? No dice.

I have tried system restore and reformatting, both did nothing to help the problem. Fortunately I am still in the warranty period, but this is still rather disturbing, considering I bought a PS3 because I was tired of my XBOX360 crapping out on me.

I will be contacting Sony tomorrow morning for a replacement.

Anthony, did you recently install a firmware update and if so, approximately how long ago?

Raymond, I did install the firmware update, but it was sometime ago when it first came out. I am usually pretty good about checking to see if there is an update; I didn’t want to be left behind when a potentially experience expanding update is out for the PS3. I may rethink that stance after this fiasco.

Regardless, the system worked fine with the update for some time (probably close to a month now), and then out of the blue nothing.

I did contact Sony this morning and they are sending me a box to ship my PS3 back to them in. He said it could take 5 days for the box to arrive, and then it could take them up to 7-10 days to get the system back to me after they receive it. So potentially I’m looking at 2 weeks without my system (although from what I’ve read online turnaround time is much better than that).

The tech I spoke with did say that they are aware of the problem, and that they looking into a fix. He did confirm that the firmware update is seemingly the culprit. He also told me that when they receive my PS3 it will put on a diagnostic to see what repairs are necessary. If everything else checks out, he said that they will simply remove the update and install the old firmware on my machine and send it back. Obviously to this I replied, “So what happens when another firmware update comes out and I am required to install it to play my games??” To which he responded that I should install the new firmware update and then if I have problems again, I will have to send it back in AGAIN and they will then send me a different unit (I am unsure if that means a new PS3 or a different refurbished one). I would assume the latter lol.

So that’s the rub in my case at this time. I love my PS3 but I have to admit I am now a bit uneasy about it because I only have like 6 more months under warranty. This problem came out of nowhere and I really hope that in another year when my system is out of warranty that it won’t happen again. And if it does I hope that Sony does the right thing (as Microsoft has done with extending the Xbox’s warranty to 3 years) if this problem persists.

-Anthony

Anthony, your experience with the timing of your update till the time your Ps3 failed is identical to mine. I installed the updates (2.40, 2.41, 2.42) and after several weeks time I have a Ps3 that won’t start games. And yes, it takes about 5 days to get your box. Mine arrived yesterday and i promptly placed my ps3 into its little coffin and dutifully dropped it off at my local UPS Store. It arrived this morning at Sony’s repair facility in Laredo, Texas. The paperwork i got indicates I should have my ps3/a ps3 back in my home within 3 to 5 Business days from Sony’s receipt of the defective unit. So in my case I should have mine no later than next Thursday. I’ll keep everyone posted as things progress.

- Raymond -

Wow, that was Fast! Sony received my Ps3 yesterday morning and several hours afterward they sent me the following email showing they UPS’d me a new/refurbed PS3 due for delivery in 3 business days which will be this Tuesday September 9th. Here’s a copy of the Email:
Dear PlayStation(R) Owner, On 09/04/08 we shipped a PLAYSTATION 3 – CECHE01 and if applicable, peripheral(s) and/or accessories, to you. The system was shipped to you via UPS. The Tracking Number is #######. To track your shipment, you may log on to http://www.ups.com Your exchanged system will come with a 90-day limited warranty. Please note that, if the original limited warranty that came with your brand new product is still valid, it will remain valid for a period of 1 year. The warranty coverage on your replacement console will be the greater of your new 90-day limited warranty or the remainder of your valid original 1-year limited warranty. Support Information=================== If you have additional questions, you can view the FAQ section of PlayStation.com or send us an email by visiting:http://www.us.playstation.com/contactus.aspx?id=select If you would prefer to call us, you can reach our Consumer Services Department at (800) 345-SONY (7669). Our representatives are available to assist you Monday through Saturday 6:00 a.m. – 8:00 p.m., and Sunday 7:00 a.m. – 6:30 p.m., Pacific Time. For information on our Privacy Policy please visit: http://www.us.playstation.com/support.aspx?id-privacypolicy When contacting us, please be sure to reference your Service Request Number which is 1-187806003 Sincerely, Consumer Services
Sony Computer Entertainment America

So although I’m unhappy about losing time with my Ps3, especially since there’s that new Warhawk expansion Pak I wanna play, I’m impressed with Sony’s turn around time! I’ll let you all know more come Tuesday as to what firmware, etc I find on my replacement PS3. Would’nt it be cool to find HOME expanded Beta installed on it! You know, just as a little something for having to go thru all this….

- Raymond -

Wow, that was fast. No sooner do I see that my Ps3 has arrived at Sony’s repair facility early yesterday morning, than I get an email stating they’ve mailed a Ps3 out to me and I will have it this coming Tuesday. I must admit that I’m at least impressed at how quickly Sony is handling turn-around times on getting Ps3′s back to people. Now if only this New/Refurbed PS3 would have Playstation Home installed on it, that would be a nice consulation gift and really make-up for this whole inconvenience. Here’s what the email said:

Dear PlayStation(R) Owner, On 09/04/08 we shipped a PLAYSTATION 3 – CECHE01 and if applicable, peripheral(s) and/or accessories, to you. The system was shipped to you via UPS. The Tracking Number is 1ZR397XXXXXX. To track your shipment, you may log on to http://www.ups.com Your exchanged system will come with a 90-day limited warranty. Please note that, if the original limited warranty that came with your brand new product is still valid, it will remain valid for a period of 1 year. The warranty coverage on your replacement console will be the greater of your new 90-day limited warranty or the remainder of your valid original 1-year limited warranty.

Once I get the system back, I’ll post some details like what firmware it has, etc.

-Raymond -

I’ve just had this happen to me trying to play Tiger Woods 09.

Now no disc located in the XMB. Not sure of the purchase date. I know its close to 1yr ago. FINGERS CROSSED!@#

I bought a PS3 in March, set it up immediately, but could not bluetooth pair my keyboard, remote control, so I exchanged it at the Walmart store for a brand new one. The new unit paired perfectly, but I never used it at all for the past 6 months. I finally rented a Blu-ray, played for an hour, then froze. I tried power cycling, software updating, quick formatting, nothing worked. I tried my friends Blu-rays and games and regular DVD’s, but the unit does not even show that the disc is recognized. So I’m not one of these cases where it starts reading the disc and not complete. Sony said I have to send the unit back, and they will send a “refurbished” product, which in my mind means a defective unit that may have been mistreated/overheated by a smoker who has tons of animals. Now I LOVE animals, it’s just that you need to vacuum often, and perhaps not everyone does.

My machine is essentially brand-new, but since it’s been sitting unused for 6 months, I must now put up with a previously defective unit. How can I insist on getting a brand new unit?

Well, my 40G system was seriously bricked after the 2.42 update. I did everything humanly possible to repair, recover. I’m convinced there is nothing I could do short of manually replacing the blue-ray drive myself. I did not ever do a hard-reset while a disk is in the drive. But, that shouldn’t matter. I’m sure people do it all the time, and nothing bad happens. In fact you could lose power while there is a disk in, and the disk could even be playing at the time, and it will still work fine. All these scenarios get tested at Sony before the product ships.
I finally gave up, and call Sony support. I told the nice lady (Jessica) very calmly what happened. She assured me that warantee was a 12 month not a 3 month warantee, like I thought! So my system was fully covered. I wouldn’t have to pay a penny! Yes! My “coffin” is scheduled to arrive this coming Wednesday. Thank you Sony support. My system looks brand new right now, but even if they return it with a huge scratch I won’t care. It’s better than a brick.

My brother got his replacement today. But they sent him a 60GB version rather then a 40GB one which is what he sent to be repaired. If the Blu Ray drive was just fucked up by the firmware or just happend to fail straight after the update to 2.42 then surely they would just replace the Blu ray drive rather then give him back a whole diff one. Customers would in general prefer there own one back I’m sure. Unless they had a string of problems with there own or whatever.

Just got my replacement at the weekend, thankfully a new one. Now I have a another problem my girlfriend downloaded songs for singstar, the restore worked for all other games but not this. The songs are on the singstar account, but wont let me download them because they are locked to another machine (Stupid DRM).
Will have to contact support again!
Anyone else have this problem?

Well, as promised, here’s the latest… I did indeed receive my replacement PS3 this morning. As I suspected its a refurb unit although it looked brand new. As far as firmware goes it had Version 2.35 Installed. I went to reinstall all my purchased content but none showed-up. It took a call to Sony and a reset to my account for me to be able to reinstall all my addons and games from The Playstation Network. In order to access the Playstation Store I was forced to update to 2.42 firmware, which I did. Right now all my previously purchased content is downloading/installing. I haven’t tried a game disc yet but I have my fingers crossed. Other than the Sony Rep telling me I’d have to repurchase my content, I didn’t, my experience with the repair center has been pretty positive.

Since the update my system hasn’t been working. it was working great before that so hopefully they put a update that will fix it. but i also hear the 40g is just a working peace of shit.

Well I got my unit back on tuesday (I sent mine in the tuesday before, so all-in-all a weeks turnaround time which isn’t bad). I did receive my own unit back (not a new one or a refurbished one) and so far so good. It already had 2.42 installed on it, and I’ve watched a few blu-ray’s and played a couple hours of gaming so far.

I have no idea what the overall issue is, but after researching some I have decided I am no longer going to use my PS3 to watch regular DVD’s on. Apparently it takes 175 watts of power to watch a dvd on the PS3, versus 35 watts to watch on my regular upconvert dvd player. So I’ll save some energy and use the PS3′s laser less. I will report back with any other issues if they pop up.

Yikes! I was using mine to play DVDs all the time. I guess I’ll stop doing that. Too bad, I thought the upconvert was very good.

I have the problem and i look after my stuff the PS3 is only two months old

well my PS3 had exactly the same problem, i live in the UK tho so not sure how much of a difference that would make if any…

but after browsing through many of forums and came to the conclusion theres nothing i could do not even wait for the lastest patch that would help so i gave sony a ring.

they were more than helpful infact and gained alot more respect just because how nice the customer support was, anyway they are sending me a new PS3 and it will be here tomorow free of charge =D

ring today get a new one 2morrrow gotta say that DAM good concidering all you people seem to of lost respect for sony =P

i know this post wont help anyone but just needed to express myself =D

OMG, my console has just stopped reading discs!! i updated to firmware 2.42 and then a month or so later my drive broke, i’ve had that Dreamcast for nearly 10years with no troubles and now thanks to that firmware it breaks, Sony customer service didn’t want to know and were no help that my console broke. all it does it play CDs (just about) what can i do, Sony broke my Dreamcast1!!11

I live in the UK and had this issue, rang Sony and they were amazingly helpful and apologetic. They delivered a replacement the next day, free of charge. Annoying because i obviously lost everything on my hard drive but still I can’t complain about the customer service.

Arrrrrgggggggghhh,we did an update last night now no dics will play!!

My PS3 has just gone down with the disc freeze problem, I phoned up Sony and they are just replacing it straight away with a refurbished unit – no questions asked.

found this site after googling to see why my 7 month old PS3 wouldnt read discs after update 2.43. Dissapointed to realise I will probably be sending my PS3 back but at least I found the info quickly. Many thanks to all that posted.

I called my mate who has 3 month 40gb PS3 to warn him not to download the new firmware 2.43 after I had my trouble. He had already downloaded at the weekend and was now having issues reading discs like me. He was still glad I called as it saved him trekking through the forums / troubleshooting his own. Everything points it seems to the update we both applied.

Anyhooo….Just been off the phone to Sony, girl admitted its a common problem. My PS3 is still under warranty but didnt ask for proof of purchase they just asked when and where I bought it. Courier picking up in 3 days (no need to box) and given a 10 day lead time for repair – unhappy the with the whole update scenario screwing up my machine but fair play to Sony for doing something fairly quickly, even though it was a premium rate line, it goes someway to repair their reputation for me but I think the warranty on machines should be extended also like Microsoft done with the Xbox to restore some confidence in the product.

Yea I just got mine 3 days ago and now it won’t show ANY disks on there…

When I put the disk in, the icon won’t show up basically..

My PS3 is also not reading cds.Can any one tell me that will the problem be solved after updating by its latest version when it is available?

I have had my reconditioned PS3 delivered today(which despite promises of a new case, has scratches on it) , it had a leaflet in it about an extended warranty from Sony of £4.99 a month. Why should I have to pay for their lack of quality ?They should increase the guarantee to 3 years for free!

This update 2.43 is the problem, system was perfect, then I updated, now I have problems. I was so choked I read almost every article I could possibly find on this error so if you are new to this the next gen just effed you.

Refurbished is the last option for me as I am not into other people’s used, mistreated gear. My PS3 has been treated like gold to this point – I was not ready to pass it off for something less. Bought it new, 80 gig if ur wondering. 10 months old, use it often.

Sony doesn’t seem to be very clear on the layout of their system, how it works exactly, or what is wrong with it. They just fix it send it back. Who knows if you’ll have more problems down the road. The consumer should know the problem because it would not be difficult to explain such things. “It’s this or it’s that” – This no disk read error problem is common so don’t doubt yourself.

The problem seems to be the blu-ray laser, as all the demos still play as well as, trailers, music and DVD’s. Appearently it is only a matter of time before those go too – is what most people with this problem seem to find. Cant wait! Oh joy!

Chances are you are going to have to return your PS3 and they will give you a new one, probably refurbished, its just what they have it stock at the time when replaced. They are recalling units with this problem all the time now, they want to spend as little money as possible. Its in their interest to keep it on the DL. Its business, but you don’t let them thin you are alone on this.

So when you call customer service to report your problem, be nice so they don’t black-ball you, and simply tell them what is up and ask what they will do for you. If they say it cost $150 tell them you know better as you have read about so many cases with this very problem. Tell them you want no cost for the repair. Save yourself the hassle of flipping out or coming off as a douche, the lady you’re talking to you didn’t get you here, Sony did.

Make sure you report this problem – everyone needs to say something. The more that speak-up the better. They need to know how many problems they have caused so they will take action and do something about it. It will benefit you in the long run, especially hardcore PS fans.

So listen folks, I have a perfect system and I am not short of cash so I’ll do some trial and error on it for the benefit of everyone else. Possibly save some $150 bucks and maybe some time away from gaming if I can, no promises, but this is what I found so far if it helps.

-Turn off the system and wait. This works off an on for me, but if the disk icon comes up a lot of the time I’m finding it just starts to load the game and the error comes up 8####### something. If this is happening to you then you are likely going down the road we are discussing here. At least you know now.

-Back-up all your data, do the full system reboot. Most everybody with this problem has had no luck, but you might be an exception. Try it anyway, there is at least a small chance you can save the system by doing it yourself. Plus then you have those important save files backed up. If you send it in to Sony to be fixed there is a good chance they will delete your hard-drive so this just makes good sense to do anyway.

-This just sounds bad for the system to me, but I read some kid said he basically held the disk in the slot for 5 secs or so while it pulled and then let the disk go in. To my surprise it actually worked. Don’t get your hopes up tho cause it didn’t last. The games just get to a certain point of play and froze, usually during some loading point. The plus is I actually got to play the games for a few mins. Why this works I don’t know exactly yet.

-The hard-drive is not really supposed to be related to this issue , but a friend of mine lost all his hard-drive memory when GTA4 froze mid-game on him. Sucks as he had to restart the story, not sure how that happened, but he said, once he turned off the internet when playing that game had no further problems. Also he said that after a while he would forget to turn off the net and nothing happened since.
Not a useful method for avid online players I know. Even still I am investigating into how the net may be affecting certain cases on this subject.

My gaming disk problems began after I finally did the upgrade. I was playing GTA4 and before the game began it kept asking me to do the upgrade, but I just wanted to play and didn’t feel like waiting twenty mins for it to do its thing. Finally one day I got fed up with it asking and did the upgrade. What do you know, since then it has gotten worse and worse. Ultimately looks like the internal problems of the system will need to be solved by Sony themselves. Keep you all posted if I find a way around it.

Oh my f*@^ing god. October 17th and the long awaited release of ProEvo2009. I run to my local blockbusters in the morning to pick my copy up. I run back home to begin my ProEvo yearly adventure. I have one game then the missus decides we have to go shopping, fine i go shopping and hurry her around the aisles. Get home and put my Ps3 back on to get on with things. No. No. This can’t be happening. I switch it all on as i normally do and nothing. The system starts with the sony enterainment logo appearing and the little jingle that sounds with the blue wave floating in the background but thats it. Nothing!!!!! I try inserting a disc to see if i can at least play a game. Nothing again!!!! I switch it all off, unplug it all and try again. Still nothing. I ring Sony helpline and a very nice young lady tells me she will send a replacement out next Wednesday. Now you probably think this is as worst as it gets…. how you would be wrong. Not only does my PS3 break down on the release date of one of the only games i play but the following night i have got 6 very competitive friends coming round for a high stakes Pro Tournement. And to make things even worst i booked the following Sat, Sun, Mon, Tues and Wed off work for some hardcore ProEvo. So my PS3 comes on Wednesday and i am back to work on Thursday. Someone obviously doesn’t like me this week. I really couldn’t believe my mis-fortune. So to all of those people that have a simiular problem with the disc reader at least you get to the Menu screen, i dont even get that far. If anyone has a better or should i say worse story than this please share with me so i dont feel so suicidal. Thanks for reading.

Mine has done the same yesterday
Done latest update as not used system for a fair while,playing COD4 on line, game finished went black as if loading next screen,and stayed black,system bleeped twice like the restart bleep,but nothing happend,lights on front stayed working,but noticed controller had gone off(no lights),tried to restart controller,but it would’nt connect,I did’nt want to switch machine off as might corrupt my game data,so left it a short while,then the system re started on its own after about 5-10 mins,but did’nt show my COD disc,ejected and re inserted,the icon shows it reading discs(the equivilent of PC egg timer icon),but stays doing that,tried DVD’s ect all the same not recognised,got demos downloaded on system but they seem to work ok,HELP !!!!!!!!!!!!,its an expensive thing to have to replace,considering its not been used excessively,and I cant justify spending money on it when it was so darn expensive in the first place and that I have done nothing to cause it,surely if it is because of the sony update they should be sorting it !!!

Been a long standing Sony PS customer,indeed got the original playstation the day of release,PS2 the day of relaese,ended up getting two to play linked,got PS3 on release date hence it will now be out of warranty period,and also have two PSP’s,but now I have to be more sensible with money,having got a house and family I cant be spending money on replacement or repairs,surely if its only software causing it there should be a fix ?

I got my system back from Sony Support two weeks ago. Actually, that’s not entirely true. I got back a system, not my system. This system had a different serial number so it was a replacement. I won’t say it was refurbished, although it likely was. It looked as new as the day I bought it. Even the stickers (serial number, etc.) looked like they had never been touched. Maybe I was lucky. They swapped my original hard disk into this new system. How do I know? I bought a replacement Toshiba 120GB hard drive and upgraded it myself. So I know what my Toshiba hard drive looks like. Everything looked fine, everything worked fine.
The new systems come with a 12 month warranty. So if anything happens within a year, call support immediately. I’m convinced now that my BD was completely dead. Why did it die? Only Sony knows. I always treated my system very well. If this happened after 12 months and they refused to fix it, I would have called several consumer advocacy groups until someone promised some action. Even if it was an attorney general’s office. But fortunately, everyone at Sony Support was very nice, helpful, and sympathetic towards me.
Good luck.
BUT DON’T PLAN ON A SOFTWARE FIX. — Possible, but unlikely.

hi,
well about 2 months ago now my p23 for no reason just packed in . whilst in the middle of a game. i reseted it and for some reason even though there was a disc in there , nothing appeared i have rebooted it and done everything i can. what is the problem with it and why won’t it read any sort of disc even ones i have played before. SOMEONE PLEASE HELP ME AND LET ME KNOW WHAT TO DO!!!!

Ok Just bought the new Socom. Got excited to play it. Went through all the crazy updating since i haven’t played my ps3 for games in about 3 months and poof no more disk reading. It will not read any discs now. Not sure what update Sony put on it but add me to the list of people that have had this problem. I called sony and at first was told I was just out of warranty. Then I raised my voice and got nasty with the guy and asked for a manager. The same guy game back and said he was very sorry sir but we will repair it for you at no cost just this time. Hmmmm. Its oct 30th and these threads go back for months about this problem. Sounds like they need to stand up and accept that there is a real problem here.

@ Vigilante & MattG

@ Vigilante & MattG

Have you two lovers returned from your tryst, or are you little ass-pirates still playing Just-the-Tip with each other’s glory holes?

**Stop fanboyism, hang yourself**

I bought a brand new 40g off a friend who got it as a present for his son. He did not want son to have it so I bought it. It had never been opened and was in original packaging. I played it for 4 weeks and everything was fine. I put in a disc one day and…..nothing. It would not recognize any discs. I called sony and they said since I am not the original purchaser they will not fix it unless I pay them $150 bucks. I told them it was new unit 1 month old and they had a known blue ray drive problem. They still would not budge. I spoke to a manger who said the same thing. So I asked to speak to his manager who of course was not available. They said they would call me in 3 to 5 days. 5 days later I got a call from some idiot that I can’t belive is a high level manager. He sounded like a GED dropout. I told him I thought they were trying to screw me over on a technicality. I asked him when common sense would kick in and all he said was I didn’t follow the warranty policy. I told him they know there is an issue with blue ray drives and he denied it. I asked for his email address and I would forward him plenty of blue ray drive failure emails. He stated he did not have an email address…..yeahhhhh sure! After arguing with him for about half an hour I told him I wanted to speak to his manager. Well of course they are not available and it will be 8 to 10 days before they can call back…..i’m still waiting

THIS PROBLEM IS VERY REAL!!!
I just got my ps3 from the shop, i had the lens changed because it wouldn’t read the discs. I played for about 45 mins. The game froze. restarted the PS3 and AGAIN! NO DISC! Leaving back to the shop now.

Switched on my PS3 yesterday and found it stopped reading disks (no disks at all), just got a blank screen. Little spinning disk in top right for a minute, then nothing, just black screen. Reading lots of comments of people having the same problem I thought I was going to have to send it back to Sony. But, I fixed it, now it works fine and I’m back playing GTA. Here’s what I did:

1) Switched the PS3 off by holding down the power button until the led went red.
2) Switched the PS3 on by holding down the power button and keeping it held down. It does one beep, then another beep, then two rapid beeps. When you hear the two rapid beeps let go of the power button.
3) It will then tell you to press the PS3 key on the controller. That brings up a boot menu.
4) From the menu choose “Restore PS3 System”.

Once restored (it erases the disk and makes you got thru the setup again) mine then worked fine and could read discs again.

Kuger it’s not working. I just lost everytking from my ps3.

I’m amused that people are defending Sony so vehemently on this forum. It’s great if you haven’t had any problems–bully for you.

My son and I, however, got a brand-spankin’-new 80GB PS3 for Christmas from my wife last year. After less than two months of using it, making sure it was cleaned regularly, and not even using it that much (I’m in law school, and my son has a 7-9 p.m. “gaming time”), the thing just stopped reading any discs. It was still under warranty, so I sent it back to Sony and they replaced it.

It worked fine from March ’til last Friday. Same exact problem. Now, it’s still under warranty, so I have a mailer coming from Sony again. But here’s the real issue: We (well okay, my wife, but anyway . . .) paid over $500 for a piece of equipment that’s broken twice in less than a year. If this pattern continues, I’m going to have to pay more than 50% of the purchase price each year in “maintenance.” I can’t extend my warranty, and I have a feeling a lot of people are having similar issues with their PS3s.

I think they rushed to put the PS3 on the market and they didn’t properly troubleshoot it.

I have just run into this issue down in sunny south africa.

I don’t update firmware over the net, so failure of that download could not be the cause.

I also have no updated the firmware using any firmware updates included on the newer games in a while.

Everything was working fine… then tonight… working bubble in top right corner… inserting disc does absolutely nothing. It doesnt even sound like it’s spinning when I put it in. I heard the read mechanism make one little move and thats it.

I rate it’s not firmware related… but AGE related. Since newer firmware comes out as the ps3 gets “older” so to speak… that is the only coincidence.

Mech failure for sure.

Well… Yesterday as i turned on the PS3 i could see the game inserted in the game menu. Then i was prompted for update 2,53. I accepted the update and waited. A good 10 minutes after i was back on the PS3, but now it wont read any disks… Just the icon spinning in the upper left corner.

I tried recovery console -> Restore file system. It said i had corrupted files, and fixed it, but still the BD player wont work. I called the local Sony center, where i bought the console. The guy sighs and said there were lots of people with this problem.

WTG Sony!

Ok people–I have stressed myself out reading all these comments. The bottom line here is my 10 year son only uses the ps3 (80g) for playing disk games only.
Bought it whenever they 1st came out about 2 yrs ago?? Now all of a sudden, lillte disk icon in the top right corner goes for a bit and then nothing. I tried system reset back to original settings as suggested by Sony and still nothing. Sony tell me to send to them for $150 charge. Should I do this? Could it be a dirty lens? Should I take to someone local that knows this stuff cuz I sure don’t!!! I’m just a stressed out dad trying to make a kid happy!! Suggestion’s??

@ jwright

First, you’ll want to try calling Sony back and plead your case to the rep you speak with, tell them you’re a loyal customer and still enjoy playing your PS3 but that if they don’t fix it fee of charge you’ll buy a 360 that has a 3 year limited warranty.

If the rep says they still can’t do it for free, politely request to speak to a manager (don’t take no for an answer unless they offer to fix it for free). Tell the manager that you speak with that a friend of yours was able to send his PS3 free of charge after 6 or 7 months after the warranty expired and you would appreciate the same courtesy extended to you. Be pleasant, tell the manager that you’ve already bought your kids 2 PS3 games for Christmas (maybe LIttleBigPlanet and Star Wars Lego….that would sound believeable). Explain that you wouldn’t mind giving those fictitious games after Christmas, but that you don’t want to have to go Christmas shopping when all stores, malls and retail outlets are extremely busy.

Usually if you make up some sob story when you speak to a manager, they’ll be will to retain you as a loyal customer. Keep in mind, if a manager also says no remind them that you’ll buy a 360…..You don’t have to mean it, you just have to threaten to leave to the competition and they are usually more willing to work with you, but always sound like you want THEIR system but will switch if they will not work with you.

When I had mine fixed, the diagnostic sheet that was returned with my system said something about Lens Adjustment or Alignment. I was gone for 10 days including the weekend.

Hope that helps,

@ jwright

Sony might take a while to return it and I have heard of stories of them bringing back bad refurbished ones with more problems.

I suggest (although others suggestions might be better) you ask locally for help as long as you get a guarantee for a “fix” or no money…who knows, they might break it and void your warranty if they are unprofessional (if you even have warranty)

I’m glad your trying to help your son. Don’t worry too much though, this problem happened to me suddenly after my first week and it fixed itself after another week…

@ IHateYouAll

The real question I want to answer is what have you not hung yourself? I mean you sig says “**Stop fanboyism; hang yourself***” and you are clearly a PS3 Fanboy since you think everyone is lying about this issue, since you know, they have nothing better to do and will get further in life fabricating these events just to try and pi$$ you off right? You are all defensive over the PS3 it seems, getting upset and not being able to accept the possibility of hardware or software issues since those thing never happen in the real world, do they? Never had Windows crap out on you before huh? Never had a bad stick of ram etc? Nice perfect realistic world you must live in. You are a walking contradiction man and you are what you hate. Perhaps you should change your name to “IHateYouAllIncludingMyself”, just to establish the premise of your myopic rants to everyone here?

This is no different than Microshaft not admitting a design flaw in the 360’s and doing a full recall to avoid a lawsuit. So they claimed some units are getting the red rings and they would fix it free of charge. Sony is doing the same thing as every large conglomerate corporation does, lies through their teeth to save the customer base and millions of dollars. You think your loyalty matter to them? So why should theirs matter to you? Brand loyalty it the most ridiculous ideal ever…

I too am having the same disc read issue. I bought my console about 12 months ago and I have never experienced any issues. However, I came to use it for the first time in 2 weeks on Monday night and it will no longer recognise any games i.e. COD4, Fifa 09 etc.

I have just updated to version 2.53 but this has not resolved the problem. Has anybody experienced the same problem and fixed it?

I got this same problem, i was play LBP and all of a sudden my game froze, so i shut it off with the touch switch in the front. it was taking a long time to shut off, and i was mad @ my ps3 so i went 2 the back and flipped the Main Power switch, i later turned my ps3 back on but, there was no game that popped up on the XMB, and i had that loading Bubble in the corner 2. i was pretty Pi$$ed at my ps3, but i copied all my save data onto a 8gb Memory stick, and i restored my System thinking it would fix it. but after i got through the deleting and resetuptation, the problem WAS STILL THERE, now i am very mad @ my ps3.
Everthing is working fine except that it cant Play discs. @ first i thought i recked it by turning the back switch, but other people got the problem so i was relieved in a way. @ least i got a a second 20gig Ps3 that i bought on November16th , 2006 that i will play once its being fixed. I still believe that the PS3 is still a way better System then that Stupid 360 crap. Please if anyone finds a solution, tell us. i need to play online Games Over The Holidays!!!!!!!!!!!!!!!!!!!!!!!

Why on the left or right 360 or PS3 console bi-partisan garbage? Both consoles are nice and have their own pluses and minuses. I own both and it is so nice having the option and choice of both worlds. To be honest I have yet to have an issue with my 360 but my 60GB PS3 is dead after the update. It seems more than coincidental that so many people are getting the power up issue or no disc read error after the update. Sony is no better than MS if they are not willing to admit it being a mistake on their end. It only boasts that they think they are somehow above the human condition and thus never make mistakes. Sure law suits could be bound at some point and perhaps that is their fear but they have the $$ for serious lawyers etc. Can they not realize that word of mouth will hurt them far more than a lawsuit ever could? Same goes with MS and their lack of a recall on the Zephyr based mainboard 360 models. This issue seems to be inflicting PS3 consoles since the 2.4X update and what really sucks is us folks who own the older models suffer from the same garbage update that the new ones do and yet ours are not warranty-able due to age when the age really has no consequence in the error that is happening. There is a site I found however where a chap did send in his 2.5 year old 60GB and Sony did replace it free of charge for the very same issue we are experiencing so perhaps there is hope, depending on the rep you get on the phone possibly?

http://www.avforums.com/forums/ps3/860182-60gb-flashing-red-light-3-beeping-noises-after-update.html

It has nothing to do with you flicking the main switch. Its your BD player that kicked the bucket. Loads of people have the same problem. Return it to Sony.

@ Zoidbort

Seriously, you may be retarded. My POINT, key word there is point, was that people posting on a forum or in comment sections doesn’t make things fact. The article itself uses Comments as if they were facts given right from Sony. I’ve sent my PS3 in b/c it quit reading disc (which is how I found this piece of $h!t article) and I’ve even stated that on this forum, but when people start taking the comments a facts, like ProductReviews has done, then there needs to be one person with enough logic to state that to f#ckin retarded degenerates like your self, Voidbort.

If you could figure out the point of my post then you are admitting that you’re retarded, because I explicitly stated that.

**Stop fanboyism; hang yourself**

@IHateYouAll

Why so mad? This is your first comment that doesn’t seem to be helping very much.

Anyway, I just wanted to say that I bought my PS3 off ebay, supposedly a refurbished 40GB. It worked just fine for the first week and it stopped reading it. After a lot of “tricks” that people did the solve their issue, I gave up. My brother (which I bought the PS3 for initially) told me to ship it to Sony. I decided I should do one more Full system restore one more time, even though I had no hope it was going to work because I did so a few times before.

I haven’t had the problem since.

We all know that Sony can be a pain sometimes, but what major corporation isn’t now a days?

[Because of Sony's great quality, the PS3 could have been a huge failure but it wasn't.]

@IHateYouAll

Wow…yeah well why would people post fabricated stories on here? What would they gain? You are just one lonely, angry, SOB who loves to cause problems and try n pi$$ people off. Go find a nice girl and relax with her man. You need to ground yourself.

@ Voidbort

See, you still seem to be missing the main point. Read the 8th post on this thread from August which states

“@ Product-Reviews

This is the third “NEWS” **Cough, bull$hit, cough** article on your web site that revolves around feedback left on this site. Now, I know that all your writters are still chasing the banana truck that drove pass the building last week – you know, since all the writters at Product-Reviews are monkeys – and that management is most likely made up of chubby trolls who can’t see their own feet, but do your advertiser really generate any revenue from the ads on your site or do all the monkeys click on their ad links for you? Either way, this site is getting progressively worse each day, and you’re monkeys will be downsized just like the quailty of this site has been over the last year.”

If you’re still missing the point, follow the advise in my tag line.

**Stop fanboyism; hang yourself**

And the troll kept a rollin, all night long.

@ Voidbort

LMAO You’re a joke and you’ve gotta realize it, don’t you?!

“You are all defensive over the PS3 it seems, getting upset and not being able to accept the possibility of hardware or software issues…”

Well, besides already stating in plain English that “..I had mine fixed…” (obviously referring to my PS3), I also state what needed to be fixed with my console as it was included in the repair sheet when my system was mailed back whereas you spit your ‘therories”. Are you as paranoid as Vigilante and think that Sony is in the midst of huge corporate cover-up consiracy?

” Never had Windows crap out on you before”

I own a iMac and a MacBook Pro, sorry to burst your bubble.

“Never had a bad stick of ram ”

No, not yet.

“Nice perfect realistic world you must live in”

My perfect world is better that living within your delusional mind.

“You are a walking contradiction man and you are what you hate”

Please, go back and find one statement of Fanboyism and post it for me (and me stating that COMMENTS AREN’T FACTS or explaining why COMMENTS SHOULDN’T BE USED AS FACTS, such as yours, don’t exactly count as fanboyism now do they, ‘tard?!?!)

“This is no different than Microshaft not admitting a design flaw in the 360’s and doing a full recall to avoid a lawsuit”

Except for the fact both are publicly traded companies that must release their financial records both annually and quarterly, and that if the issue is costing Sony more money than one could expect from a normal product line then they would be legally obligated to release that information; therefore, they are different and you’re comment is meaningless.

“Sony is doing the same thing as every large conglomerate corporation does, lies through their teeth to save the customer base and millions of dollars”

This epitomizes your complete lack of reason and also suggests that you may require a mental health evalutation to insure you’re not suffering from paranoid-schizophrenia.

“You think your loyalty matter to them? So why should theirs matter to you?”

You failed to see that my comments were for two groups of people: Product Reviews and anybody who may interpret THIS article as ACTUAL NEWS. This has nothing to do with brand loyalty, but this also suggest you may suffer from paranoid-schizophrenia…talk to your doctor.

It’s like every comment you’ve made is proof you should undergo a psych evaluation.

**Stop fanboyism; hang yourself**

Wow…that must have taken a lot of brain cells and time to compose that massive rant! Kinda proves my point of not having a lady friend, doesn’t it? I have too much to do to go on forever arguing over the internet. You know what they say about arguing over the internet, right? Doesn’t matter if you win or lose you are still a retard.

-End Transmission-

**Insert lame unoriginal signature here**

@ Voidbolt

“that must have taken a lot of brain cells and time to compose that massive rant”

No, not really. Copy, paste, reply. Pretty straight forward.

“Kinda proves my point of not having a lady friend, doesn’t it”

If you don’t have 5 minutes away from your “lady friend” (assuming you’re in a relationship considering ‘Lady friend’ is the term most single men use when they don’t know what a real relationship is) then you need a woman, not a mom.

“I have too much to do to go on forever arguing over the internet”

For some reason, I highly dought you do.

“You know what they say about arguing over the internet, right?”

No….

“Doesn’t matter if you win or lose you are still a retard”

Guess you’d have to have numerous talks online to come to that conclusion. Did your ‘lady friend’ tell you that when you two where chatting online while you were one-hand typing?

“-End Transmission-

Another term that shows your either a single-30+ or you married a Optimus Prime.

” **Insert lame unoriginal signature here** ”

Will do.

**Stop fanboyism; hang yourself**

“Zoidbort” & “IHateYouAll”:

Is there a purpose to all this? Why don’t you two exchange email addresses so you can continue your pissing contest in private? If you have something relevant to say, then by all means say it. But this exchange is entirely pointless. Granted, it was kind of amusing at first, but it’s gotten old quick.

@ ABD

Post your e-mail address for me, I’ll tell you why via e-mail….like you suggested.

**Stop fanboyism; hang yourself**

@ ABD

Is your name Andrew Delaney and is your e-mail address adelaney@vermontlaw.edu?

**Stop fanboyism; hang yourself**

That’s me. Pretty easy to find, no?

@ ABD

“Is there a purpose to all this?”

To answer your question simply, yes there’s a point.

“Why don’t you two exchange email addresses…”

As I’m sure you’re aware, sites get a lot of traffic and having my e-mail floating around for all to see wouldn’t serve me best (Check your inbox periodically over the holiday season, you’ll see why posting your e-mail online isn’t a good idea).

“If you have something relevant to say, then by all means say it”

I have said it, now I’m defending it. My first post is the eighth comment from the TOP. My point starts there and continues throughout this thread.

“But this exchange is entirely pointless”

But is it really?!! Think about it…is debating pointless? Maybe it is and a law degree is entirely pointless too, isn’t it.

“Granted, it was kind of amusing…”

Thanks

“…at first…”

WHAT?!

“…but it’s gotten old quick.”

I know where you live, Andrew.

lol

**Stop fanboyism; hang yourself**

@ IHateYouAl

OK…

You said: “For some reason, I highly dought you do.”

“Dought”…seriously? Please switch to Firefox, it has a built in spell checker man, it will save yourself A LOT of grief…and embarrassment. ; )

I am done here, everyone’s points outweigh your speculation. This is a known issue that Sony needs to be public about and get it fixed. Reason they are not is the fact that they are losing $ on every console as it is but they have to save face somehow, shouldn’t they? I dig my PS3 and my 360 but both being huge conglomerate companies, they owe their customers something as we are the ones who got them where they are today. Just be honest about the issues and get them fixed. Anyway, Happy Festivus everyone!

@ VoidBolt

” ‘Dought’…seriously? Please switch to Firefox, it has a built in spell checker man…”

LMAO, you need a spell checker in order to spell correctly. Holy F#@K, you must be close to functionally illiterate.

“…it will save yourself A LOT of grief…and embarrassment”

No grief or embarrassment, I type my response, I don’t feel compelled to proof read or spell check. Seriously, this is Product Reviews…only old single men care about impressing the ‘Lady Friends’ with how rightly correctly there spalling n punk’d-u-ation be, mayn. Naw’mean? LOL Get a life.

“I am done here…”

You should have saved that little gem for the end of your comment, because now you’re also a liar.

“Reason they are not is the fact that they are losing $ on every console as it is but they have to save face somehow, shouldn’t they?”

F#@K, it’s like you don’t know how to read. “Come on…you have to be able to back up your frivolous claims”. “Please, post a direct quote from a Sony spokesperson [or an accreditted and respected media outlet] and provide the link so people like me can believe you” (both from my post from Aug 11th).

I’ve had this debate once already, but as long as you and every reader understands this…

“The point is that by posting what you claim to be true on an online thread without any means to prove your statements to be true is in itself hearsay, regardless of the validity of you statement, unless you can provide a credible source of reference to prove that what you’ve said is not hearsay. Without proof, which is essential to make your claim a fact, your comments will remain categorized as hearsay by definition.”

This unoriginal tag line is for you VoidBolt

**Help your family’s average IQ; Stop the inbreeding”

Well mine just die’d today. Won’t read disk problem. Resetting it didn’t help. Stinks. It’s worked great up until now. 40 gig unit

Mine did this right after i updated to 2.53 on 12/20/08, it read the game, but i had to update to play online, updated successfully, rebooted, game wont read.

i don’t play my ps3 much, never turn it off with a game in it, and i keep it put >.<

crap..CRAP..CRAPPPPP..

IT HAPPENED TO ME AGAIN, ONLY THIS TIME I TRIED EVERYTHING

What the hell am I supposed to do, I got this as a gift and it was used ! I doubt Sony will let me send it in if they don’t have a receipt…

(If you click CTRL-F , and type wijaa3 , you’ll see my previous posts…)

I’m so mad now

PS: Some people might have different problems:

1 – It could be the disc reader burnt
2 – It could have too much dust *
3 – The disc revolver could have stopped functioning.
4 – The PS3 HD could have corrupted data**

* Solution for #3
*To activate the fan cleaning do the following:
a) Turn off the PS3 completely (including the back button)
b) Hold the disc eject button (yes while its off!)
c) Turn off the PS3 from the back
d) Wait for the fan to activate, it will make a loud noise and will shoot all of the dust out – do not breath it like I did
THIS DID NOT FIX MINE, BUT FIXED OTHER’s, HOPE I HELPED

** Solution for #3
a) Turn off the PS3 / Put on Standby …
b) Hold the power button till it turns on then off again by itself.
c) Let go, Hold the power button again, it will turn back on and it will make a “double” beep noise, once it does that, let go and a menue will show up – choose…#4 I think, it will tell you your HD is corrupt..etc..etc..etc…try all 5 choices if you want to.

Hope I helped someone, maybe someone else will help me,

Unlike all the other people that are just insulting each other , I’m actually trying to help.

MY BELOVED PS3 WILL READ NO DISC AT-ALL.

THERE IS DEF A PROB FOR ALL YOU NON BELIVERS. SONY WE UR LOYAL

FOLLOWERS DESERVE BETTER. IF THIS IS NOT SORTED BY _YOU_ SONY! I

AND MANY OTHERS WILL REGRETIBLE HAVE NO OPTION BUT TO CHANGE

OUR FAITH AND FOLLOW ANOTHER GREAT LEADER.. YOUR RIVAL AND PAY

THEM OUR HARD EARNED MONEY.

LUCKY ME I HAVE 2 PS3′s THIS JUST MEANS I MUST NOW GET OUT OF BED

TO PLAY THE WORKING ONE UNTIL _SONY_ RECTIFY THIS ERROR.

OK, so I’m 54 and also know how to take care of electronics. And since I’m not a kid, I’m gentle with my “toys.” I installed the 2.42 update with Tomb Raider that I got as a gift for Christmas. Now I can no longer play that or any other game or DVD. Of course my system is 13 months old and out of warranty……it figures!!

I’m not sure if I trust Sony enough to repair or buy a new one. I may have to go with a different system.

Sharon,

If you updated you PS3 system around Christmas time of 2008, how the f#ck could you have downloaded update version 2.42? Version 2.50 was out before December, so other than downloading a past update from online, then updating your system with an out-of-date system update, what you state is impossible.

Seriously, everybody who posts such rubbish should think before post, exspecially those who start off by stating their age as if being 54-years old gives you some kind of ‘Super-Old-Age Power’ of being able to “take care of electronics” even though it would take you 3 months to learn how to turn on a gaming system.

Nobody cares about how old your, or what lie(s) you post in a feeble attempt to justify why you should be condidered a credible source. There’s only one person who cares about what you have to say, and it’s obviously just you who cares about you have to say.

Sure, you can all post your theories–it might be a system update, it could be regular hardwear defect, it could be (insert your own superficial, under-educated theory–in hopes that your ‘connect-the-non-apparent-dots’ conspiracy theories will one day be proven right. While this may allow you to deduce that Sony is, in someway, doing something to cover-up their actions with lies, it fails to hold any relevant logic or to show any semblance of a coherant thought; rather, you convey that you are completely deviod or reason, logic, and a proper education.

Only by the people who comment on Product Reviews’ atricles could a person be called a ‘Xbot Mole’ and a ‘PS3 Fanboy’ on the same forum. IHateYouAll isn’t a name I use because I thought it would be funny, but rather because I really, whole heartedly hate you all. People of you caliber should rejoice you your ablity to form a thought and type it out, but besides that you all probably have very little in your lives to celebrate.

I Hate You All

**Stop fanboyism; hang yourself**

“Only by the people who comment on Product Reviews’ atricles could a person be called a ‘Xbot Mole’ and a ‘PS3 Fanboy’ on the same forum. IHateYouAll isn’t a name I use because I thought it would be funny, but rather because I really, whole heartedly hate you all.”

Once again not using a spell checker & speaking in non-euphemisms which just reflect upon your own self. Did YOU not just “comment on Product Reviews”? Are not your posts the most frequent out of all users thus far? Do you feel you are excused of your ignorant accusations? So do you really just hate yourself and choose to reflect that on others? Yeah, I think so.

No you can go “celebrate” your myopic dysfunction.

@ VoidBolt

“Once again not using a spell checker ”

Once again, I’m concerned by how we’ll mine spellang is on diz h’er forum, jah naw’?! You continue to try to impress your “lady friends” with your spalling, old man, while I’ll continue to type out my comment with having the need to insure every word is spelled correctly, and without the need to check my sentences’ structure in Word before posting my response.

“Are not your posts the most frequent out of all users thus far?”

I was a regular poster on Product Reviews, until this article presented a comment as if it was fact. Haven’t we been over this? I will continue to post on THIS thread for as long as lonely old single men, like yourself, continue to try to defend Product Reviews in an attempt to have an agruement with me. I have spare time, but is you mom still concerned with how much time you spend away from her? (people unaware of mine and VoidBolt’s previous arguements or what my ACTUAL arguement is, please sift through the comments)

…

” I have too much to do to go on forever arguing over the internet” (VoidBolt’s comment from December 23rd)

…

“I am done here” (VoidBolt December 24th)

…

“Sony is no better than MS if they are not willing to admit it being a mistake on their end”

–You’re insane; most like cause is paranoid-schizophrenia.

…

“It only boasts that they think they are somehow above the human condition and thus never make mistakes”

–Yes, you should be hired as a CEO of a fortune 500 company, because you obviously know how to run an business. It’s just so apparent in your insider-like knowledge of how a company runs.

…

“yeah well why would people post fabricated stories on here”

–Ask the d0uche who post the comment about update their system after Christmas with v2.42.

…

“Sony is doing the same thing as every large conglomerate corporation does, lies through their teeth to save the customer base and millions of dollars”

—LOL This one was just too priceless not to post again

You have no logical thought process in your accusations or you theories, let alone have the education to back up anything you say. You’re a degenerate who like to agrue, just so long as your itty-bitty fe-a-wings don’t get hurt. **Pause while VoidBolt takes a moment to cry on the shoulder of his man-lover, or, as VoidBolt would say, his man friend**

Nothing you can post know will negate your prior posts that were filled with paranoia and illlogic. Those ramblings resemble the thought process of those who may be on the brink of a mental break down, so I hope you took my previous advise to seek mental help.

**Increase your family’s IQ; stop the inbreeding**

So much time on your hands but then again, internet/forum trolls always do.

“You have no logical thought process in your accusations or you theories, let alone have the education to back up anything you say”

Haha oh and you definitely do, spelling, grammar, and all!

Alright, much better signature line, IHateYouAll. That made me chuckle.

Zoidbort, I’m just wondering what this obsession is with spell-check–(a) spell-check doesn’t catch bad grammar, (b) spell-check doesn’t catch poorly-constructed sentences, and (c) spell-check doesn’t detect malapropisms. For instance:

Hairs an eggs ample–these sent ants wood make it’s weigh passed a spell-chock. Sea wood I’m sawing?

@ VoidBolt

“So much time on your hands but then again, internet/forum trolls always do.”

This is “just reflect upon your own self.”

**Stop fanboyism; hang yourself**

@ ABD

Well he could type it out in Word 1st and that would resolve the grammatical errors if he does not have the post grade 8 knowledge. Firefox will take care of the spelling issues, which seem to be quite frequent. What really perplexes me is how he gets so defensive over the PS3 but then his signature talks about fanboys and hanging themselves so why is he not hanging by now?

Best thing to do with trolls is ignore them, feeding them just perpetuates their ignorance about arguing on the internet.

@ VoidBolt

I think you fail to see that my spelling and grammer on an online forum doesn’t reflect my writing abilities, but it is blatantly obvious that, since you put so much time and effort in checking your spelling before posting, that your true writting abilities are being conveyed in your posts. Every post I’ve made is riddle with grammatical and spelling errors, but, considering you are boarderline OCD about spellchecking your comments before you post it, every error you post speaks volumes about how inept you truely are. Thanks for the advise, but it’s not I that needs your advise; it is you that should heed mine. Seek mental help.

**Stop fanboyism; hang yourself**

Don’t need to check mine, I just stayed in school and know how to spell and compose proper grammar is all. If you knew you would not have to try Sorry but I cannot take anyone seriously who calls others on being un-educated when they have no clue how to spell and compose basic sentences, really.

@ VoidBolt

Funny you say that, considering you fail at ever proving a point. At one time you used to be able to have a discussion. Now, though, you try to insult spelling and grammer; guess that’s all you have in your life. Is your life a lonely one, VoidBolt? Each time you check your e-mail inbox are you pulling your pants up from around your kankles? Ya, that’s what I thought.

If spelling is all you have, I’ll be sure to give you lots to talk about. If grammer is the closest thing you have to a spouse, then I’ll leave to two to have your romance on this forum. As for you, I still firmly beleive that you are very undereducated and have a mental health issue(s). And as for staying in school, I’m less than a semester away from having my ActSci degree. Since you seem so intent on having an agruement about nothing, what does your single a$s do for a living? I’m in school while working part time at a telecom company making a little over 24/hr. By summer I’ll be an Actuary making well over double what I make now. So while you’re content being a professional spellchecker, I’ll be leading a real life. I’ll take my life over your lonely, pointless life anyday.

**Stop fanboyism; hang yourself**

Haha and you do nothing but resort to childish retorts about my personal life, my spouse, and how miserable it is. Like you ask of others, prove it otherwise your points are just as flaccid as those you accuse of heresy and fiction. Use the education and facts you bring up to prove your accusations of me. I have proven mine with direct quotes of you. If you reply with more personal jabs, it just proves my point.

By the way man, I didn’t ask for your life story. If you must know, to quell your inquisitiveness, I do have my Masters actually (totaling 8 years of Uni) and just bought a cozy home with my lovely fiancée & dog. I make a liberal dollar per year and life is good on my end minus issues that life deals every one of us at times =)

Zoidbort–I don’t want to be overly picky, but I’ve never heard of composing proper grammar. I know you can compose a grammatically-correct sentence, and write a sentence with proper grammar . . . . Word’s grammar function is nearly useless. Word won’t highlight a phrasal adjective (which should be hyphenated). Word will also recognize grammatically-correct sentences as fragments when they are, in fact, complete sentences. Word also is lousy with comma-splices and other common errors.

It would be more apposite to suggest that someone read “The Elements of Style” or “The Chicago Manual of Style”–or even suggest that someone consult “Webster’s Dictionary.” Relying on a computer program to compose prose is akin to intellectual suicide.

@ABD

What other way is grammar properly composed other than verbally or written, I figured that is a given and I think you are now getting too technical honestly. If you want to get really methodological, then sure he could cite those references. However, I highly doubt he would go to those extremes to correct the errors, do you? The ideal choice would be Word for the minor errors he seems to frequently commit. Having a near completed degree in University should direct one to think that IHateYouAll should know the difference between advice and advise among other issues, no?

One might surmise. . . . You’re right–I am being overly technical. It’s what I do.

Do you do liguistics for a living or a prof of some sorts, if you do not mind me asking?

DOH! Correction:

Do you do “linguistics” for a living or a prof of some sorts, if you do not mind me asking?

@ VoidBolt

“you do nothing but resort to childish retorts about my personal life, my spouse, and how miserable it is.”

–Sounds like couch talk at your therapist.

…

“Use the education and facts you bring up to prove your accusations of me”

I have. The language in your previous post, which I’ve then used to come to my conclusions of you, were all the proof I needed. You said things like “lady friend”, “End Transmission” and others which help indicate who you are, including your age. Is it an exact science? No. You did take offense to my judgement of you, which then was sufficient for me to draw a logical conclusion of you.

…

“If you reply with more personal jabs, it just proves my point.”

–You’re old, you’re single, you’re most like ugly (which is probably one reason you’re still single), and you didn’t say what it is that you do for a living which leaves me to believe that you work at McDonalds. Ooops, guess I some how proved a point that was completely irrelevant, much the same could probably be said of you life.

…

“I have proven [my point] with direct quotes of you”

I’m assuming that the point you think you proved was that I “resort to childish retorts”, which is really debatable considering that you must first prove that what I’ve said is childish. Riddle me this, old man…What have I said that is childish?

…

“By the way man, I didn’t ask for your life story”

The reason I told you that is because I know that your life, despite what you say, is something that closely resembles that of those who live in third world countries.

“I do have my Masters actually (totaling 8 years of Uni)”

What did you get your masters for? Spellchecking? Seriously, 8 years is a long time to get a masters, even for people that are schizo and have OCD.

…

“I just bought a cozy home with my lovely fiancée & dog”

My friend is a realitor, and I know cozy means little $hit hole that’s the smallest house on the block. Plus, I think you’re confusing either your dog as your fiancee. We both know that statement isn’t completely true, don’t we?! What you meant to say was that you rent a condo in the slums of whatever city you live in, and you share that that little cramped condo with your dog who you call your fiancee.

…

“I make a liberal dollar per year”

Wow, you don’t collect welfare on that salary? I know that with your staff discount at McDonalds a dollar might buy a meal, but to get paid a single dollar per year…lol

…

“life is good on my end minus issues that life deals every one of us at times”

Paying trannies to have sex with you, then recieving a savage beat down from his pimp because you only had a dollar to pay him is not an issue life deals every one of us, that’s just you.

So, you still didn’t say what it is that you do for a living, plus, your last post seemed oddly vague…almost as if what you said was a complete lie.

**Stop fanboyism; hang yourself**

Wow…that whole time you spent composing this!?

OK if you must know (but it will not change anything as you will just jump back to fragmenting my career/schooling/life but that is your own nature and I have no idea why I am going to give in to your trap). After high school, I traveled a lot at a young age and that I will never regret. Best way to spend one’s money and truly learn vs. books and opinionated profs at an institution. Later I went to technical school in the US for 2 years and got my certifaction in commercial diving & Non-Destructive Testing (underwater construction, welding, demolitions, etc) on power plants, nuclear plants, dams, etc. I did that for 7 years.

If you know anything about that commercial diving, you would know the ample pay they make since it is classified as one of the top 10 most dangerous jobs. Once that field of work died down and took its toll, I used my savings & traveled again. Eventually bringing myself back to school to learn something new. I first started off in Japanese history and linguistics. After 3 years of that I changed direction and did another 3 years of Southeast Asian studies and getting my degree in Humanities (SEA) and Religious studies centering around the Pacific Rim/Asia.

I have since then decided to complete my masters in Buddhism. Specializing in Mahayanist Buddhism over the Theravadin sect/ideal. So when I am not traveling/teaching, I assist locally with one of Canada’s largest telecommunications company dealing with CMS FQDN’s etc since I have a knack for technological things and networks etc & enjoy it.

Does that quench your thirst? I won’t stoop to your level of consistently resorting to poor quotes and attacks of persona and personal life. The Buddhist ideal in me keeps my possessions at am minimalist amount but my home is 3100 sqft. Not sure if that is considered small or big where you are but for 2 people and a dog, it is ample.

@ VoidBolt

Void, I get the feelign that you’re so insecure about what do for a living that you felt the need to give me your actual life story, but feel free to elaborate.

Lol Weren’t you the one I made fun of for being a Canadian? Anyways, the reason I ask is because, as hypocritical as this is, I’m from Canada too. What Telecom do you do work for? MTS, Bell, SaskTel, Telus, Rogers? And by FQDN, I’m going to assume you mean Fully Qualified Domain Names…there’s nothing special about what you do currently, regardless of what you claim to have done previously. Plus, I checked out what people in your field make, and it’s chump change. I make 5k less annually than you would; so assuming what you’ve said is fact, I can only assume you live in a major centre (city). I highly doubt you could afford the property taxes of 3100sqf home (house, condo, or otherwise) in any city where any telecom has their headoffice or IT buildings. I know Canadian housing prices and property taxes, and even if you work in Ontario, where our economy was hurt must, you couldn’t afford property taxes of anything that size in the GTA.

If you live out west, you still couln’t afford your taxes with your wage,even if your home was in the lower east side. Shit, if you lived in Saskatoon, you still couldn’t afford your property taxes on a 3100 sqf home. There is not one city where you could afford your taxes, unless you live so far up north, where IT staff is never located, you are lying. Feel free to tell me more about your live so I can figure out what city your live in, or you could just tell me.

**Stop fanboyism; hang yourself**

Why would you make fun of me for being Canadian if you yourself are a Canuck as well? I live on Vancouver island and afford my house just fine with plenty of funds to spare which are used to travel. I made loads of great investment decisions early on working in the diving industry and my current work pays incredibly well, the FQDN was just disinformation really. Reveal without revealing too much. I do not need to elaborate on who I work for or where for that matter honestly. You can walk away with your ego swelled, feeling you won and are right via a forum regarding PS3 issues. It really does not effect me either way. I do not know you nor would I feel the need to brag about who I am to you, there is nothing to gain from it. Your own desire to be correct only perpetuates your own daily suffering, really. Peace comes from within, do not seek it without my friend. Good luck on your graduation and perhaps you should travel instead of planted in the same place all your life? It might just surprise you.

Oh I forgot something man. Property taxes must be insane in TO! I pay around $1750/year (after a $550 home owner grant if you live on the property and are not using it for rental purposes) here for a 9400 sqft lot. You should move, another reason to un-plant yourself perhaps? Good luck to you

@ VoidBolt

“Why would you make fun of me for being Canadian if you yourself are a Canuck as well?”

Because I don’t care about that type of $hit, whereas people like you do. Need a tissue?

…

“live on Vancouver island and afford my house just fine”

Ya, it you live on a reserve where you don’t pay money for the $hit hole you live in. Other than that, I highly doubt you could afford your alleged property taxes on your salary from McDonalds.

…

“I made loads of great investment decisions early on working in the diving industry and my current work pays incredibly well”

I bet you did. With all the capital gains you must be receiving, considering our TSX has been posting daily losses, you must be living a stress free life. Obviously you should have come up with a better lie.

…

“Reveal without revealing too much”

So now that you’ve admitted to lying on an online forum, you can no longer ask the question ‘why would people lie on an online forum’.

…

“I do not need to elaborate on who I work for or where for that matter honestly. ”

But if you’re willing to lie about working with a telecom, you’d image that you’d lie about have an equal or better job than your real one. With that being said, if working for a Telecom, making 50K annually, is equal or better work than what you have, your life really must suck a$s.

…

“You can walk away with your ego swelled, feeling you won and are right via a forum regarding PS3 issues”

This is where you prove you have no short term memory: That B.C. herb must have shortened that for you.

…

“I do not know you nor would I feel the need to brag about who I am to you, there is nothing to gain from it”

Because you have nothing really worth bragging about, so you make up lies and then make the lamest excuse for why you lied. There is where you say that you really do consider your dog your fiancee.

…

“Your own desire to be correct only perpetuates your own daily suffering”

You don’t even know what I’ve been defending, which is this article and people who take this article as if it were a fact (it’s just an article that is based on another comment, which you’ve proven by your lies that people shouldn’t regard as the truth).

…

“Peace comes from within”

Which is why you feel the need to make up pointless lies that you have “nothing to gain from”. Sounds like your insecurities are impeding on your abilities to find peace.

…

“Good luck on your graduation and perhaps you should travel instead of planted in the same place all your life?”

No everybody wants to end up a failure like you. I’ll choose my own life, while you can continue to lie to yourself in hopes that those lies will one day lead you to find inner peace.

…

“Oh I forgot something man”

Let me guess. You forgot to apologize to your parents for letting them down so terribly?

…

“Property taxes must be insane in TO”

There are 4 universities in Canada that have good ActSci programs, not just Toronto. But then again, what would you know about any Canadian post secondary institution?! Oh yeah, I bet your masters wasn’t a lie either. LMFAO. You’re a joke.

…

“You should move, another reason to un-plant yourself perhaps”

I know you talk is if you’re gay, but asking me to move closer to you is crossing the line. This isn’t one of your chatrooms, old man. No wonder why you’re single.

**Stop fanboyism; hang VoidBolt**

OK…I cannot resist jumping in here. Just this once as I am not coming back after I post this, no point.

Someone seems in 1/2 denial with the rest filling up a fine cup of jealousy honestly lol. Get over it IHateYouAll and find a hobby. I came here to find info on the very same PS3 issue spoken of here and all I find, like so many forums, is the resident troll wanker. Zoidbort isn’t much better but I will agree with him saying you react with every reply in a name calling 8 year old time consuming whining tantrum.

Notice how no one else is saying anything or agreeing with you? You are being ignored and just talking to yourself you fool. Being near graduation, you think you would not be taking so much time to construct such long pointless rants via replying to every sentence of a previous post with such lame poorly thought up insults…really. Perhaps your dad is the one you speak of with the degree and you are just 14, shadowing as daddy? Why lie on the internet or accuse others of the same?

Perhaps you should print out all your witty comebacks from this site and try out for comedy central or even better, show it off to your two or three friends of yours so they think you are so cool and extreme. Give it up already, you try waaaaaay too hard and it just shows how transparent your real age is….Christ. Later

My drive died right after the 2.6 update. It was working before and not after. The install was not interrupted. The playstation 3 is less then a year old but I have no receipt. I am hoping Sony will waive the $150 to fix it.

@ Sumo (kimo)

“Someone seems in 1/2 denial with the rest filling up a fine cup of jealousy honestly”

Please explain what you think I’m jealous of.

…

“Get over it IHateYouAll and find a hobby”

Do you even know what you’re talking about? I’d enjoy to hear what ‘it’ is that you think I should explain.

…

“I came here to find info on the very same PS3 issue spoken of here”

My point has been, and still is, that this article written by product reviews is pointless. It’s a comment from another article, and it’s shameful that they would even post such trash. But what would you know, right?!

…

“all I [found], like so many forums, is the resident troll wanker”

Yes, people like yourself who spend night and day online seem to use the word troll a lot, and you also speak of the internet as if it’s a real world where people can actually reside. Get a life and meet some real people.

…

“Zoidbort isn’t much better but I will agree with him saying you react with every reply in a name calling 8 year old time consuming whining tantrum”

Go back and read our discussions before you chirp in with your opinions. He’s a douche trying to prove his point, which he’s still failed to do, by posting annonomously on this thread, and his comments should be regarded in the same manner as the article itself. It’s not fact, there’s no way to actually prove what either VoidBolt said or that the comment in the article is true. This is the premise of what I’ve been saying, but VoidBolt and others seem to disagree…which means you disagree…which means your ‘tarded.

…

“Notice how no one else is saying anything or agreeing with you?”

Except for every person who came to this site thinking they would find a solution to their problem, read the article, and then left the site without posting to seek a real solution rather than an article the is really just another comment from another person. This seem more logical that what you’ve said.

…

“Being near graduation, you think you would not be taking so much time to construct such long pointless rants via replying to every sentence of a previous post with such lame poorly thought up insults”

That is unless I have a job that pays well and doesn’t demand a lot of my time or energy. Not everybody works infront of a cash register and has to say ‘Would you like fries with that’ 5000 times a day.

…

“Perhaps your dad is the one you speak of with the degree and you are just 14, shadowing as daddy”

I guess anything’s possible, right. If thinking of me as a 14 year old child make your pants moist, go for it. If you try to lure me to a hotel with promises of candy, well…I guess I would come, because all kids like candy even if we need to reach in the front zipper to softly tug our candy out.

…

“Why lie on the internet or accuse others of the same?”

Because he admitted it, and another poster blantantly lie without knowing it. This only goes to back up my claim that this article, which, like I’ve said before, revolves around an anonymous person’s comment, shouldn’t be considered fact.

…

“Perhaps you should print out all your witty comebacks from this site and try out for comedy central or even better, show it off to your two or three friends of yours so they think you are so cool and extreme”

My friends aren’t retarded and don’t require me to facilitate logical thinking, so why would I show them. Maybe when you say something that you think is funny you feel the need to share those little pieces of gold with your friends, assuming you do in fact have friends, but I’m not one of you.

…

“Give it up already, you try waaaaaay too hard”

Way too hard…what is it you think I’m trying to do?

…

“it just shows how transparent your real age is”

Well, that makes sense. lol By you failing to understand what I was saying would actually go towards showing your real age or education; I’ll assume education.

…

“Christ”

So you too believe in fictional characters? Hmmm! I guess when fairy tales get only, one finds religion.

**Stop fanboyism; hang yourself***

Wow, original again! The McDonald’s reference AND changing a person’s name to once again digress to a grade 4 level of humor (Sumo is all you could think of? Voidbolt…watching too much Harry Potter or..ahaha FAIL)? Same comedic act with Kimo as with me, sorry but I just have to shake my head at you in disappointment. You need a ladder to climb out of that hole you’re digging there? No one is going to listen to you…notice I am the only one to reply and fuel your dribble? If you cannot argue with some form of cognitive intelligence, your argument just fails every time. You have failed, sorry. You will always fail until you learn humility and stop hating. I am done replying so have fun looking cool to everyone who does not care while you fragment my sentences into little satirical whims, you will not be getting another response from me. Have fun and keep failing.

@ VoidBolt

“Wow, original again! The McDonald’s reference”

It was a fast food referrence, but considering you do work at McDonalds it’s understandable why you would assume I’m talking about your employer.

…

“AND changing a person’s name to once again digress to a grade 4 level of humor”

Give me something that’s simaliar to Kimo, and, if it’s a better name, I’ll use that. Until then, quit feeling like you finally have a friend, you lonely sonofabitch. Lol

…

“watching too much Harry Potter”

Nobody watches Harry Twatter, except you I guess. I don’t understand the referrence, and I don’t intend on finding out.

…

“Same comedic act with Kimo as with me”

That’s because you’re both ‘tards. Neither of you really has a point, which would actually make you two trolls, as per Wikipedia

Wiki:

An Internet troll, or simply troll in Internet slang, is someone who posts controversial, inflammatory, irrelevant or off-topic messages in an online community, such as an online discussion forum or chat room

My point is to show that comments are not facts, nor should they be regarded as such. You, Void, post irrelevant & off-topic messages, to which I then reply with off-topic messages. Yes, when you talk rubbish I respond accordingly. Am I the only who is spitting conspiracy theories (off-topic)? Was I the one to start talking about how MS & Sony are the same (off-topic)? I’ve had a point since August, while you’ve yet to state your point; thus, you are in fact a troll.

…

“sorry but I just have to shake my head at you in disappointment”

That same head shake your parents gave you each morning, afternoon and evening?!

…

“You need a ladder to climb out of that hole you’re digging there?”

Maybe you’ll borrow me the ladder you use to climb out of the hole you live in.

…

“No one is going to listen to you…notice I am the only one to reply and fuel your dribble?”

This thread started in August, I doubt it gets many hits these days as firmware 2.42 is ancient news. As for replying to my “dribble”, I think you need to go back and see who it was to first start post “Dribble” about being bi-partisan toward consoles, or Sony lying & ripping you off intentionally, or your other wild and crazy conspiracy theories that, by Wikipedia’s definition, are comments a troll would leave.

…

“If you cannot argue with some form of cognitive intelligence, your argument just fails every time”

Then you’ve failed with your every post.

…

“You will always fail until you learn humility and stop hating”

I hate this article that Product Reviews posted. I hate you for failing to understand this point, even to this day you this seems to escape the grasps of your welfare-life mind. Over the last month you’ve continuously comments that have no point, then I reply to what you’ve said (guess I’m easily baitable by retards).

…

“I am done…”

Heard that one before

…

“…replying so have fun looking cool to everyone who does not care while you fragment my sentences into little satirical whims”

Your life is like real life satire.

…

“you will not be getting another response from me”

I didn’t want one from the beginning. I was actually hoping you would understand that comments are facts, they shouldn’t be taken as facts, and they should be regarded for what they are.

**Stop fanboyism; ahng yourself**

Okay gents I’ll bite.

I’m a 30 y/o tech with enough know how to load ubuntu linux, virtualized windows 2k3 sbs, ON the PS3 and have it connect to itself as a “Media server” so sit down and shut up with the proper care crap you spew. most of you just work a compressed aircan and wetwipes anyways. I doubt many of you even know the proper method to test resistance on a multilayer micro board.

I am a WAN/LAN admin that maintains a network for a fortune 500 firm. I build liquid encased computers for diving and harsh envorments…. For fun.

I hold multipule H/W S/W certs from microsoft to encase. MCP,MCSA,MCSE(security/sk3),A+,Security+,CCENT,CCNA,CCNP,EnCase,CCE,Linux+ (level1 and 2). I have build voice activated embedded PCs for SEMA show cars for the past 8 years. So let’s just say I know how to maintain devices with buttons and wires and move on.

I loaded the update and it stopped only the drive from functioning… and in the case of the linux and server install on the box… you guessed it…. the drive is no longer visible. So on the HW or firmware ISO layer, something stopped working. But why?

A) F/W damage? Maybe it is a low layer of the ISO model… this layer is highly sensitive the the most insagnifigant changes in HW specs. This could explain the low number of effected devices.
B) bad patch loader ? possible but unlikely as this would have been more wide spread for sure
C) corrupted update bin….. that is common issue with software dev. They may have cut down on install size by doing away with a MD5 hash check on data integrity after download and decompression. Again unlikely Sony is not new to development.
D) missing invalid component registration for some systems (typo in the code) in the update that effects only a small range of devices with components procured from a 3rd party vendor that had advers effects of update. Not likely as another update would repair the device in stead of cost of using repair centers. I know Samsung is the worlds largest electronic component (diodes to onboard devices) manufacturer and Sony deals heavily with them. they are a large lightly regulated S. Korean Firm with a great track record but they have had explosive growth at their plants which must result in some decrease to QA.

Now lets get some bs statistics corrected.
With Sony, they are a global firm and yes large firms like this have “business intelligence” groups that do various work with marketing and PR (read plant on inets to spin bad press or settle uproar with customers.)
As a global product components are shared and shipped all over. So, one cannot take a single language search to say only x% of Z total users report and issue so it cannot mean anything. By that logic, if 1/2 of 0.1% of the earths population died suddenly that would be over 3.5 million deaths. So even small number can represent a larger issue.
If only 1 out of 10 people complain (yea right, do you know that many motivated folks)
and we only see 500 complaints in english worldwide. that represents 5,000 effected english speaking users.
as english speakers makes up 20% of the global populace (harrisoninteractive) but lets say that in the PS3 world it represents double that at 40%
we must take that and multiply that by 2.5 (as 40% goes into 100% 2.5 times) so now your tiny complaint effecting 5,000 really represent a larger group of 12,500 systems
at only the cheap price of $400/per unit that represents a minimum net consumer cost of $5,000,000.00 If repairs cost Sony $100/per unit (s/h, overhead, equipment, manhours) that is a additional cost of 1.25mil to fix the issue. In a economic swing like this with Sony posting a loss for the first time in 14years… trust me the idea of dissuading or information control is paramount to keeping their shareholders from jumping ship regardless of which business unit they are.

But if you have held your toung long enough to get this far. in Sonys defence in my case I had a bad habit of leaving the system on witht eh disk/game paused for great periods of time. resulting in extra wear and tear on the drive servo and the lots more heat to the components. But I bought mine new used it heavily and almost 1 year to teh day (356 days) the device crapped out… almost made the 1 year out of warantee mark… lucky me and my lack of a social life!

@ All readers

Please take notice that this article, that Product Reviews some how beleives is news, is simply 2 questions, asked by the article’s writter, and a comment, left on another one of P.R. articles comment sections.

1. Have you had disc read issues with your PS3?

2. So why are so many people getting this disc read issue after firmware 2.42, is it software or a hardware at fault?

The first question is pretty straight forward and could be answered with a simple yes or no, the second question is, in my eyes, just flamebait, while the comment in the article seem to be pointlessly inserted in lieu of any jounalistic integrity.

This is my issue with the article, which is what I’ve been debating with people who feel the need to see me as a ‘brand loyalist’, ‘Xbot Mole’, ‘PS3/Sony Fanboy’, et cetera. My issue is very straightforward, easy to understand and hopefully easy to see. If anybody still has issues with why I regard this article as complete $hit it’s your problem now, not mine.

**Stop fanboyism; hang yourself**

@ IHateYouAll.

Summary: I love the PS3, I would never switch to another system, this problem happened to me, it is legitimate and real.

______

Hi, I will give you my entire history with Sony, take from it what you wish.

I lived in another country most of my life, from age 1-13, I moved to the U.S and have been here since.

When I was in second grade, I saw my uncle play this new toy he had called a Playstation. I was so amazed, I have never played a video game before, nor have I seen one. I remember the game was Mortal Combat.

I woke up my father one day early in the morning and told him I wanted a “Sony”. He was not sure what I meant till later – he got one from another town just so he could get it cheaper, I lived in a small small town and I am not sure if it had it then or not.

When my dad came back, the first few games I played were the ones that it came with (Demo disc). I later bought Final Fantasy Tactics and Fifa 98 (I still play FF Tactics on my PSP today!, more than 10 years after!)

The PS1 lasted for so so long, I loved it so much – the controllers on the other hand lasted one week each because they were non-official.

in 2003-2005 I did not play any video game system, the PS1 is in the garage till this day! I never want to through it away . Anyway, my two younger brothers decided to buy a PS2, I did not give them any money so they had it all to themselves – but I didn’t care.

Anyway, the PS2 still works, till now, and we had no trouble, we even modded it so it can play “cheap games” that were bought from my country (PS2 games at $2 each)

When the PS3 came, this was a “no no!” because it was not able to play pirated (yea yea,can’t be pirated) games. So I was not going to buy it in a million years.

At the end of last October (08), I bought a used PS3 from GameFunk for $300, it worked fine for two weeks – till it could no longer read games.

Please, I am not faking this, I would never write this whole thing to lie or to support the GayBox180 – The only reason I bought the PS3 was because my brothers really wanted me to chip in, they had $200 and I ..have money. I don’t even play with it that often.

I am a dear loyal customer to Sony, a few weeks trying to fix the PS3, I gave up, and I don’t know why, but I bought a PSP – hacked it, custom firmware, 8gb flash drive and many many downloaded games.

Anyway, I contacted Gamefunk, I was not expecting them to take the PS3 back but they did! and I just received a new (used) one a few days ago (Finally, after a month or two trying to fix it , and a month or so trying to convince sony to fix it – they told me “There is nothing you can do to prevent this problem, or to solve it” I was so upset)

Point is, its not a fake story, its a real problem. I am still loyal to Sony though, how can I not be? I have every console they made!

(I wont be getting their HDTV though, too expensive)

Hope you got my point of view.

Thanks.

Wijaa3

PS: The PS1 only stopped working because I broke the disc holder on it, and it probably will not work now since it was dusty for a long long time – but I still have emulators on my PC/ + PSP.

PSS: because you can’t pirate PS3 games, I only have one game: Call of Duty 4. (FTW!)

i’m pretty sure you’re right Fredirick.
because it seemed a little bit strange to me though that the internet settings showed it was connected and all in the system settings but there’s no connection avalaible, so i geuss this is your best bet’ try different games n shit, first of all disable that shit, and secondly it means some games have firmware updates installed in them to install on to your drive so, i think but now, try all the games untill it does what fredirick says’ sounds logical to me, i’m going to leave it over night if i have to

I have a 60GB Sony PS3. Within 11 months of owning the unit that was hardly used, the Disc Drive developed the same fail. I.e., does not recognize a disc (CD/DVD/BD). Problem started when we played the first BD disc ever on this unit that I purchased new. The disc was Lego StarWars. Since the games on the HDD worked as well as the unit played my MP3s, I did not think there was an issue and thought we just needed a firmware upgrade or something. We left on a month long overseas vacation. When I got back I found that no discs were being recognized, so I called Sony. Told them that the issue developed while the Unit was under warranty. I was told that since they were informed only now (after a month and a half past the warranty expiring) Sony had no liability and I needed to pay ~$160 for the fix. I have owned so many DVD players over the years, Toshiba, Philips, Panasonic, hell, even cheap stuff like terrapin/cyberhome. Never saw a DVD disc drive fail within a year. Crappy HW in the Sony playstation 3. I am an electrical engineer that takes care of my electronics. Nothing we did could have caused such early life failure. Sony needs to do a better job on reliability with their BOM. I am shocked that the supervisor would not give me the benefit of doubt and fix my unit, or at least, subsidize the repair.

I just got the disc read error. For those of you that say I don’t know how to take care of electronics – two words – bite me. The unit stays in a safe dry environment, never has been moved, always updated, and played maybe twice a week for 2 hours over the last year. What a piece of junk. Sony wants $150 to fix the error. Are you kidding me. I think I will sell all of my games on eBay and go back to the Xbox.

Hey there, last year around november my ps3 60gb got problems reading any bluray disk, after some digging in the web i knew ps3 had some bluray problemas and sony wasnt and it’s not doing that’s much to solve it (i hoope they realize what they did wrong and fix it like microsoft did with the xbox360). I decided to buy the ps3 laser lens for 76$ and it worked and i have my ps3 again but… and i had a friend who helped me change the mechanism…
i tell you it’s has nothing to do with the firmware cuz when mine went blind i was playing soul calibur and it just stopped!!!… i beleive it has something to do with the overheating near the lens
http://www.GameRepairWorld.com i bought my lens throu this page

i had 60gb ps3 loved it after downloading firmware played fine few days after turned on ps3 would not play any disc would play games downloaded from psn, contacted sony they was fine but could only offer me a refurbished 60gb ps3 as they did not make the 60gb version anymore but when it came it was in better condition then my original was just a bummer that i could not go on cod4

i have had my 60gb ps3 since launch and it shut down on me too i take very good care of my electronics my mac laptop iphone ipod touch psp and my ps2 witch has never given me any problems for 4 years this is not a matter of well kept electronics open your eyes its all over the net ps3 blu-ray drives are shutting down and sony wants $150 to fix them and FYI my ps3 sits on a round glass table that i got just for it and the table is cleaned daily and ps3 is cleaned twice a month or as needed dum azzes

ya just had the problem start today for some reason…. my 60gig ps3 will read everything and play my downloaded ps3 games but wont read the ps3 disk games. and if its really 150 bucks sony wants to fix it there crazy. but ill probley still do it cuz i love my backwards capatability and my memory stick ports and 4 usb ports.

This just happened to the 40GB unit we bought for work around 16 months ago. Very disappointed, it gets used regularly but not heavy use. We certainly won’t be paying £150 to get it fixed, I’d rather buy an alternative console at this point even though I’ve got one for home and so have a couple of others in the office. In my opinion if Sony don’t address this issue by replacing for free I would imagine it will be the final nail in what has been a very shiney black Sony coffin.

It has just happened to me as well. It happened while I was playing the COD4…. The screen went black and then….. chaos… nothing…. why…..:(

I have bought PS3 almost a year ago. First it was working all right but after FW 2.4 update I tried to run the MGS4 it showed a bubble at right top, after waiting a long time i realize that there is some thing wrong. first I thought that it was blu-ray problem but when I look at the CD, it was as clean as when it came.

I don’t know that it is hardware problem or a FW 2.4 problem but it is certain that there is some problem.

People who are saying that we shutdown our PS3 while it was updating should consider that, even a duffer would not shut it down, because, before updating there is a warning to not shut it down while the software is been update or something can happen.

It should also be considered that PS3 is an expensive machine, and, no one would like to take risk of shutting the system during system update down while he or she had been informed about the risks and consequences for turning off the system.

The PS3 owners whose system hat a problem of CD reading have right to complain or raise their voice against SONY and we have no right to curse them.

In the end I would like to say that I was lucky that there were only few days left for the warranty to finish and I manage to claim it in time.

Have the same problem, out of warranty, fought with multiple representatives to have the $150 repair price waived, no luck at all! Sony is doing itself a major disservice! This is ridiculous, I had used my PS3 maybe 25 times since purchasing and the stupid thing doesn’t recognize any discs. Sony is selling a very expensive paperweight, this deserves major protest! Do not buy a PS3!

i recently installed v2.80 and it now doesnt read the disc. it also has the working bubble but the disc isnt read HELP! i think sony is a technology GOD but its letting me down. P.S XBOX is a load of S***

Have the same problem with my 60 gb ps3, had it under warranty and the was replaced. Sadly it happened again an it cost around $150 to repair it since the warranty expired. The repair guy told me that the blu-ray lens was the problem

I bought a 40G unit back in March 2007. After about 8 months it died on me and would no longer turn on. I sent it back to Sony and they replaced it with a refurb under warranty. Last night the refurb unit decided to stop playing all discs. I was playing a game and it locked up on me. I ejected the disc and tried putting a movie in and it wouldn’t read it. The system will not read any disc I put in. It is out of warranty now so I have to pay the $150 or whatever to get my second PS3 fixed. This is BS, I will not be buying another Sony product again.

Are you dumb or just blind! I am 36 years old and been a gamer since I was old enough to hold a joystick I know how to care for my stuff and do a simple update my abilities far surpass such an ignorant remark! If im so hard on my electronics why is every other thing I own working flawlessly including my 360 which was purchased at the same time as the PS3!

this disc read error has happened to myself (after playing Call of Duty 4) as well as a handful of gamers i know (after playing Call of Duty: World at War). it is widely believed that there is a line (or lines) of cod, shared in both games, that causes the malfunction. it is a shame that Sony is charging to fix this, because there is nothing the user can do to prevent it

and shame on you for being such an arrogant jerk

I’ve since had this problem, after updating from CoD4, (I don’t have net to update so i have to update from discs. posting from friends house.) and since my 60GB is out of warranty, I was just curious if anyone is having luck with SONY waving the $150 fee to send it in. I personally don’t have that kind of money, but would very much like to have my ps3 back in working order.

The Blu-ray laser/lens burned out on my PS3 last week. It was a 40GB version i bought back in 2007. At first it would still work for a short time, and then eventually it completed died and the disc wouldn’t even spin when i would put it in the drive.

It started going bad right after i upgraded to 3.01, which led me to believe it was simply a firmware issue. However after i investigated this further i realized it was just the lens itself, and not a software/firmware issue at all.

Since I am a software engineer and build my own PCs i decided to order the replacement lens off e-bay and fix it myself rather than send it to Sony (I am not under warranty anymore). $100 for the part and 1 hour of my time and my PS3 is working again!

Today i have the same problem myself. Everything has been perfect, ps3 always updated hasnt cause any problems. Last game played COD world at war. Today i enter COD mw2 for the 1st time and i have no game icon. I now have no icon for any game, movie, cd or dvd i put in the ps3. It appears i now own a $400 AUS piece of machinery thats good for nothing. All software appears to be fine, all i have left to pull apart is the blu ray…….

So after pulling apart my PS3 and finding nothing wrong with the inside. I also decided to probe inside the bluray to feel for anything in there that shouldnt be in there using a knife with a long thin blade. Still not finding an upside down disc in there like i suspected (Inserted by kids) with the inabilty to feel much for anything, apart from the disc eject switch etc. I decided Oh Well (Far More angrier than that) i will buy another on ebay. So i put it all back together and now it’s working???

I Have an 60gig Model, one of the first. Bought it for €599 in march 2007.
About 5 weeks ago i was playing assins creed 2 when the screen suddenly turned black.
While my ps3 turned on and running. Turned the console off by pushing the power button for 2sec.
Tried to switch it back on, but it died on me…
YOLD..
Now yesterday i fixed my Yellow Light of Dead. Turned the Ps3 back on.
Installed fw 3.15. and started playing COD MW2.
After 1 game of Sabotage in Wasteland, where i was heavly pOwnd.
The screen frose, turned the console back off.
Switched it back on, but now he dusn't even report that there is a disc in de BD-reader.

NO I am not a lucky warranty person.
AND NO I am also no Electronic nOOb who dusn't handle my stuff with care!
I studied Electricity-Electronics at school so..
And im not sending back my old 60Gig model, with 4 usb and the abilty to play ps2 games.
That would cost me just a little less then €200. While you can buy a new one for €270..

What should i do?
Anyone??
Thx

Hi, I bought a ps3 slim 180gb and when I start it I can see the xmb and all the stuffs. but the ps3 did not recognize my god of war III. Is this a commom problem? Can anyone help me? I'm writing from Brazil.

Na het spellen van Bionic Commando dee geen een disc het meer. kunnen julli ons helpen [van de jjuriaan en jim]. alvast bedankt

Same here 80 b/c metal gear solid system works great but disc is stuck and even the repairer shop {REAL STORE} he couldnt figure it out just had prob aft update seems very few have this but its no joke my system has been unused 2 of the 3 years or so ive had finally back to use it I had so many updates after 3or4th no disc read hell the button doesnt even make a sound mgs4 stuck inside I did finish updates through usb storage all the way to current 3.55 and so far no luck called sony and they claimed there was and issue and paid for repairs for most but the few like us sittin here complaining.