Comcast Email and Webmail problems still an issue
Filed under: News | By: Daniel
Posted on: July 29, 2008 | 136 Comments
We reported on May 29th about the Comcast Email service being hacked and their site showed a message “Site Is Under Construction”. This only stayed for a short time and then the service was up and running.
Today we are hearing from PR readers that there are still problems with the Comcast Email and Webmail service.
Below is a comment one PR reader sent in:
I’m in email hell with Comcast right now. For the past two weeks I never know if my sent email is getting to where it’s sent. It leaves but does not arrive.
I’ve spent hours on the phone to Comcast with no answers. Some emails arrive some do not. I can’t believe I’m the only one experiencing this.
Are there still issues with Comcast Email, do you share the same problems as above? Let us know in the comments.
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I become an Comcast suscriber since june 2008 but i never been able to send any e-mail withatachment from my home.
Well it seems my router has fixed it self as I am bble to recieve and send e-mails again. Hey Dan, did u wave a magic wand or something else because I did not do anything to make this happen . Now I hope smartZone will stay fixed for awhile.
I, also, have received word from the Comcast techs that they have repaired the DNS issue I was having. Maybe they did it accross the board and everyone will be happy!!!
Not being able to send attachments can be something else… most likely not related to Comcast services.
The DNS issue is one that is, unfortunately, not able to be (ever) 100% worry free as per inherited design. Just let them know if there is an issue again. Based on what they did to fix it this time methinks they’ll be able to “key in” faster the next time.
I’ll wait for comfirmation of repair from the staff here, and will report back.
Thank you all.
Longtime comcast customer seriously considering knology. comcast has had horrible problems with my email this summer, losing me completely for over a week and saying my email address was not mine, but belonged to someone else (I’ve had this address for over 5 years).
now I can send but not receive email from my primary account. can send and receive from my secondary (which I hardly ever use). no help from comcast “help.” Always wanting to say it is my computer when it is not. I have the same problem with my email account on my Imac, my Ipod Touch, My rarely used laptop and another email s/w program I downloaded to test. I also had someone install my email address, etc, on their computer at their home and the results were the same; they could send but not receive. And what does comcast want to do, change my settings. am once again waiting to hear from tier 2 before I can go to tier 3 and then 4 and then
and then Knology
We have Comcast and my wife does consulting work from home. She realized she had a problem when she could not send a client an e-mail with an attachment that contained a hyperlink that had a Comcast.net email address. When she removed the hyperlink but left the address - it turned into a hyperlink when she sent it, resulting in the same problem. When she completely removed the email address, the email with attachment went through. Go Figure!! I’m going to notify Comcast of this.
Mine don’t always go out either and I get this message that no one wants to talk about:
Task ‘mail.comcast.net (1) - Sending’ reported error (0×80042109) : ‘Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).’
I’ve been unable to reach anyone at Comcast to discuss this.
I began receiving two copies of each email several weeks ago and can’t get it stopped. Anyone?
I have recently had the same problem with comcast email. For years I have had no problem using comcast.net email through Outlook Express. The only issue I have had previously (which is REALLY annoying) is that my emails from comcast.net to my child’s school teachers (all of them–they all use the same school address @_____.org) would go to their SPAM box. Many never noticed them and deleted them. While this is annoying enough, now it appears they (the school) are no longer receiving the emails at all. Not even in their SPAM folders. I cannot figure out what is going on. I can send test emails to my other email accounts and don’t have any problems, so I know it is not a problem with the setup of the account. Apparently I will no longer be able to rely on comcast.net for my emailing needs.
Wow….this is so discouraging. Not only does comcast block delivery receipts (has been doing that for sometime) but Comcast is blocking my mail from the state in which I do business. The confirmation email from the state for my report on taxes- does not even get to the Comcast web mailbox - let alone Outlook. I changed the outgoing server from 25 to 587 in outlook - per the online chat help. The dianostic test email then failed. However, the online chat help would not believe that I actually followed their directions. So, they wanted to look at my settings remotely - okay - only problem was they locked up my entire computer and I had to power down. . Then I called the Tech support line, and the rep could not answer my questions - and did not want to escalate until I requested. Then the rep did not also know the process of when someone would contact me. Gosh, gmail works.
I know exactly what is going on. IT DOES NOT HAVE ANYTHING TO DO WITH POSTS OR IS SETTINGS. Comcast has issued a new policy that bounces all emails originating from a Comcast IP that does not come from a Comcast mail server. Thus, if any of you folks are sending and/or receiving emails from a website that you own… then guess what - you can no longer send emails to a Comcast client! It’s an anti-spam tactic because of the increased botnet activity but is turning into a real nightmare. You can send emails with your Comcast email address as well as your gmail or hotmail addresses… just not any additional websites addresses. It’s their BL004 error, and it’s against the law.