Key Changes to O2 Mobile Phones: Consumer Pay Monthly terms and conditions

If you connected or upgraded before 29 June 2007 (or before 18 September 2007 if you connected through Carphone Warehouse) the following applies to you. If you connected or upgraded on or after these dates the following changes already form part of your agreement with O2.

At O2 they have introduced a new approach to our Consumer Pay Monthly terms and conditions.

To keep it simple, they have separated the terms into two sections:

• A Services Agreement that covers the supply of airtime and other services
• An Equipment Agreement that covers the supply of phones and other equipment

There are also some general terms that apply to both sections, and all the definitions have been moved to the end of the general terms. The parts that apply to you will depend on what you have purchased from O2. If you have purchased an airtime tariff with a handset, both sections will apply, but if you have purchased a SIM only tariff, only the Services Agreement will apply.

If you have purchased your equipment from one of O2’s distributors (including Carphone Warehouse), the Equipment Agreement will not apply to you and that distributor may have provided you with their own set of Equipment terms, but the Services Agreement will apply to you as your airtime is being provided by O2.
Most of the terms have simply been re-ordered in accordance with this new structure, but they have made some changes.

If you’re a bit hard pressed for time, don’t worry, you can find a summary of the changes at a O2.co.uk/termsconditions/yourairtimecontract (but they do recommend finding a moment to familiarize yourself with the fully updated terms).

Source: O2

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