Today My Microsoft Xbox 360 Has Red Ring of Death: Glad own Sony PS3 & Nintendo Wii
Filed under: Gaming, Xbox 360 | By: Daniel
Posted on: September 19, 2007 | 76 Comments
After I wrote on the 29th of August about ringing Microsoft about my Xbox 360 and trying to get them to replace before the “red ring of death” problem happens, as they said no I left it on for hours and the 360 did not go wrong.
After that test I believed that not all Xbox 360’s will get the 3 red lights, I thought it was just some that will (Microsoft changed my mind).
Today is the day I got the 3 lights and so called red ring of death, and that was after not having the console on for 2 days and then turning on for 10 minutes it died.
This proves to me that ALL XBOX 360’S will die, they sold me a product that is faulty from day one and will only replace when it goes wrong (they know about these problems and 3 years warranty is just not good enough). Maybe newer ones will not get this.
Who thinks Microsoft should do a Global Recall on all Xbox 360’s?
Forget about writing comments saying (they will not) I know this, but it makes me laugh how Microsoft are allowed to get away with selling a console that has hardware faults…just shows what kind of company they are.
I love the Xbox 360 and the range of games, but the company puts profit and money before the customer and they know they sold us all faulty goods.
Following the 40 minute phone call to Xbox 360 support a month ago (before the problem happened) where I said in my last post “In short they will only repair the 360 if I get the 3 red lights (even after telling them it sounds like a tank and gets so hot”.
So now they will collect and fix for free, but you tell me is it right for them to sell me a product with hardware problems from the start and not recall it?
We as the consumer have to have all the hassle just so they do not lose money; I wish a higher authority would step in.
It was interesting what people said a month ago before this problem happened to me: here
Papalazarou said:
Well unless YOU have the three red lights, they’re not going to do squat to help you for free. Repair time for each 360 can stretch to about 6 weeks, so they probably want to concentrate on repairing the ones that are actually dead as dodos.
And bca said:
Well, this is typical Microsoft procedure. Let the customer do the testing and find the bugs. Get a Wii or PS3.
Well I did get a Sony PS3 and a Nintendo Wii, but as I posted the other day (Lack of Sony PS3 games makes me get my Xbox 360 out) I went back to my 360 because of the lack of games on the Playstation 3.
Today I am now playing back on my PS3 because the 360 is dead…Microsoft you have lost another customer due to your attitude to put profit before ethics.
CLICK HERE to keep updated with the latest news, share a comment or problems with products and services. Follow us on twitter or read more news.
@Chris
I can’t read or post on an article since I have a PS3? So only if you own a 360 can you post on 360 related articles?
I read all topics and post on all different type of topics. I think you guys have a problem with me posting since I am not slamming he PS3. If you read my first post or any I never say get a PS3 or any fanboy type of rants. I say that the 360 has bad hardware and the people who suffer are 360 owners so they should be the most vocal about getting…..a better 360.
You guys always want to bash me a mislead facts because I own a PS3? Because I’m not like 360 is the best made hardware ever?
If you notice I say things when one side is bashing another side or not using correct facts. The 360 hardware is crap but it doesn’t have to be.
Rather than act like it’s the greatest and bash anybody who says it’s not why don’t you two email people for help. Do I think the PS3 is perfect? No, but this particular article has nothing to do with it.
Also as someone who use to own a 360 and just a person in general I think I can post anywhere I please and both you guys just to get over the fact that someone doesn’t support your opinion.
I read articles while at work by the way. I’m sorry that your PS3 keeps freezing as well. I don’t scan the net like I said Wired and here basically.
I hope you two both feel better now. Bashing me will help the 360 failure rate get lower for sure
@One
“I hope you two both feel better now. Bashing me will help the 360 failure rate get lower for sure :)”
Will constantly attacking 360 failure rates make PS3 games any better?
“I can’t read or post on an article since I have a PS3? So only if you own a 360 can you post on 360 related articles?”
You can read or comment on any article you want and I can call fanboy\troll on you if i see fit, this isn’t nazi Germany yet, we are all allowed our opinions and my opinion is based on the many comments of your’s i’ve read denouncing a console you don’t own.
I think you have an unhealthy obsession for trolling round Microsoft related threads and trying to stir things up but you have the right to do it and i have the right to call it.
@ Sam
You can attack me all you want, call me a fanboy, a troll whatever. Once you must be a troll to if you a searching the net looking for my posts as you say.
“You can read or comment on any article you want and I can call fanboy\troll on you if i see fit, this isn’t nazi Germany yet, we are all allowed our opinions and my opinion is based on the many comments of your’s i’ve read denouncing a console you don’t own.”
You don’t own a PS3 yet all you do is bash it. It seems like the pot calling the kettle black. So you can bash PS3 but I can’t say anything about the 360? Very fanboyish to me.
“Will constantly attacking 360 failure rates make PS3 games any better?”
I’m not even making this into a PS3 vs 360 argument because I have a PS3 and I have games to play that are damn awesome. I don’t have to attack the failure rates of the 360 I’m asking you how does attacking me help the 360 failure rates? All you do is turn it around. I answered you but you can’t answer anything.
You said you didn’t bash the PS3 but your first post that is all you did.
I only wrote this because people, like you if someone writes or says something bad about the 360 they must be a Sony fanboy or paid by Sony. If you read Daniel’s articles he has alays been pro Microsoft until his 360 died. It’s funny though as soon as he is like I don’t like the 360 I’m going PS3 and Wii he is a paid Sony guy. lol
What threads have I gone around and stirred things up? You think new consoles don’t fail as bad and the failure is made up by a bunch of fanboys. I bet you believe than MS is going to send you a Falcon 360 with 65nm chips with a sorry note attached to it for free.
I have games to play for my console once again. If you don’t like it or don’t like the games for PS3 that is your personal opinion. The fact hat the 360 has a high failure rate is not personal opinion is just fact. Sorry get over but I’m pretty sure you will post something about me, some other systems are something factual incorrect and just ignore the 360’s problem.
ffs both of you shut up, one has clearly won this argument, im bored of getting emails from you two
@One
“Once you must be a troll to if you a searching the net looking for my posts as you say.”
What makes you think your so important that i’d be searching for your comments? I google Xbox 360 news (not so strange for someone who actually owns a 360) and regularly see your anti Microsoft comments.
“I’m pretty sure you will post something about me, some other systems are something factual incorrect”
Show me something in my comment that is factually incorrect my opinions may differ from yours but there’s no miss truths.
@Steve
If you don’t like my comments skip them, you don’t have to read them and i’m certainly not going to shut up just because you said so.
I got my Xbox 360 in December 2006. My Xbox 360 died two days ago. Just in time for the Halo 3 release. It was oriented horizontally and was in a stable, dust free environment. I had it plugged directly into the wall outlet. The system displayed the three red flashing lights as soon as I turned it on. I had never had any problem with my system before this happened. I am often busy at work and only play about 5 or 6 hours a week. I know three other people who have an xbox 360 and all of theirs have broken in the last two months.
Take from this coment what you will, but remember it is only a matter of time before your 360 dies on you. By the way I don’t work for sony or nintendo.
@ Sam
“I’ve not seen any evidence that recently manifactured consoles are failing at high rates, the cases we are seeing are generally units purchased early on and in some cases those units have been repaired and failed again but a large number of complaints are bogus and come from fanboys.”
Incorrect. Elites also RROD as well as the new 360’s with HDMI and refurb units with the heatsinks added.
http://kotaku.com/gaming/wolf-in-sheep.s-clothes/hey-elites-crap-out-too-294451.php
http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=25917363
“Nobody knows what the failure rate is except Microsoft, some sites reported an ANONYMOUS retailer who guesstimated that it could be as high 33% and seeing how people can’t seem to survive without putting numbers and labels of everything that number has stuck.”
Well in this article they list people from Best buy, Gamestop, EB. Also it states that MS said the 360 was in the acceptable failure rate of 3-5% which was incorrect.
http://www.gamepro.com/news.cfm?article_id=119888
http://www.ripten.com/2007/07/03/failure-rate-xbox-360-high-as-33-sony-ps3-less-than-1/
Like I said I post on Wired and here. I don’t know what your talking about I’m all over the net pushing the PS3 brand. As I said before I have nothing against the 360 but it does have crappy hardware. When they sort that problem out I will pick one up again. Until they will not get my money. Any of these companies only start fixing problems when it hurts their pocket books but when people continue to praise an unrealiable system and quote a limited warranty incorrectly like its a full warranty.
Ok So you posted something about me and something incorrect. You didn’t post something about another system so I guess I got 2 out of 3.
keep making the japanese rich you fucking retards.
@One
I said,
“I’ve not seen any evidence that recently manifactured consoles are failing at high rates”
in responce to pete, who said this,
““it continues to fail 2 years into it’s production cycle, showing that they have learned nothing.”
Microsoft sold 276,700 units in the U.S. just in august, if just 1% of that batch failed that would mean 2,767 consoles, so with 360 failure rates under close scrutiny you don’t expect to see any newer consoles fail? I said I’ve not seen any evidence that recently manifactured consoles are failing at HIGH rates so nice try but what i said was not unfactual.
“Well in this article they list people from Best buy, Gamestop, EB. Also it states that MS said the 360 was in the acceptable failure rate of 3-5% which was incorrect.”
I didn’t say the 360’s failure was 3-5% and even Microsoft excepts that since originally saying that more failures came to their attention hence the 3 year RRD warranty!
I said,
“Nobody knows what the failure rate is except Microsoft, some sites reported an ANONYMOUS retailer who guesstimated that it could be as high 33% and seeing how people can’t seem to survive without putting numbers and labels of everything that number has stuck.”
http://www.bit-tech.net/news/2007/06/26/30__failure_rate_for_the_360/1
Again nothing i said was a lie, only Microsoft know what the actual failure rate is, your link that sources former and anonymous gamestore employees may have some truth in it but it’s hardly a proven fact that 33% is the exact failure rate and it does’nt distinguish what the failure rate is for consoles produced recently.
So next time you try and dig my comments as factually incorrect try to make a valid point.
Red Ring of Death Update:
Just before I sent the 360 off to be fixed by Microsoft it started working again (get that).