Today My Microsoft Xbox 360 Has Red Ring of Death: Glad own Sony PS3 & Nintendo Wii
Filed under: Gaming, Xbox 360 | By: Daniel
Posted on: September 19, 2007 | 76 Comments
After I wrote on the 29th of August about ringing Microsoft about my Xbox 360 and trying to get them to replace before the “red ring of death” problem happens, as they said no I left it on for hours and the 360 did not go wrong.
After that test I believed that not all Xbox 360’s will get the 3 red lights, I thought it was just some that will (Microsoft changed my mind).
Today is the day I got the 3 lights and so called red ring of death, and that was after not having the console on for 2 days and then turning on for 10 minutes it died.
This proves to me that ALL XBOX 360’S will die, they sold me a product that is faulty from day one and will only replace when it goes wrong (they know about these problems and 3 years warranty is just not good enough). Maybe newer ones will not get this.
Who thinks Microsoft should do a Global Recall on all Xbox 360’s?
Forget about writing comments saying (they will not) I know this, but it makes me laugh how Microsoft are allowed to get away with selling a console that has hardware faults…just shows what kind of company they are.
I love the Xbox 360 and the range of games, but the company puts profit and money before the customer and they know they sold us all faulty goods.
Following the 40 minute phone call to Xbox 360 support a month ago (before the problem happened) where I said in my last post “In short they will only repair the 360 if I get the 3 red lights (even after telling them it sounds like a tank and gets so hot”.
So now they will collect and fix for free, but you tell me is it right for them to sell me a product with hardware problems from the start and not recall it?
We as the consumer have to have all the hassle just so they do not lose money; I wish a higher authority would step in.
It was interesting what people said a month ago before this problem happened to me: here
Papalazarou said:
Well unless YOU have the three red lights, they’re not going to do squat to help you for free. Repair time for each 360 can stretch to about 6 weeks, so they probably want to concentrate on repairing the ones that are actually dead as dodos.
And bca said:
Well, this is typical Microsoft procedure. Let the customer do the testing and find the bugs. Get a Wii or PS3.
Well I did get a Sony PS3 and a Nintendo Wii, but as I posted the other day (Lack of Sony PS3 games makes me get my Xbox 360 out) I went back to my 360 because of the lack of games on the Playstation 3.
Today I am now playing back on my PS3 because the 360 is dead…Microsoft you have lost another customer due to your attitude to put profit before ethics.
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To finish my rant from above. Does Microsoft even give a s#@t? If the product doesnt work recall it or lose customers. I worked at John Deere and we built Skidsteer tractors. There was a problem with the engines but they had us keep building them for over a year because they said customers would use the warranty. Well guess what. The customers stopped buying them. Deeres share of skidsteers slid. Same thing is gonna happen here.
How about this? come back here to this site and tell everyone how you feel when your 360 craps out during your newly bought halo 3!! and then you must wait 3-6 weeks to get it back and maybe, just maybe it wont crap out again? I for one had 2 360`s and after the second crapped out (it was an elite) i went with a ps3, now i`m very sorry right now because i have nothing to play, but at least i`m not worried about it crapping like the 360 does. and in the end i will be with the system that will give games way better than anyother system out there, it was hard to make the switch, but after seeing the graphics to come, i wont be dissapointed. so yes, microsoft lost yet another customer due to lack of poor hardware, here`s the thing- sony is one of the best hardware makers, so they make hardware, M$ should stay at what they are best at–SOFTWARE
hey we x360 owner must do something and make microsoft to solve red ring of death problem.I have write a letter and i’m gonna put it on petitiononline.com go there and sign it.but first you can read it here:
me:hi MICRO$OFT We are tired of red ring of death(are we?).plz put one of those beautiful japanese hand fan in the games pack so we could play halo3 for 5 minute then cool our console for 10 minute then play 5 minute cool it down 10 minute play 5 minute cool it 10 minute play 5 minute Kaboooom!
shit i’m gonna buy another console and another copy of halo3.
unidentified voice:hey but your game is still usable.
me again:i know it but i think i need more than one of “one of those beautiful japanese hand fan” to cool this volcano(does your ps3 has the power of a volcano?)
hey M$ you could even paint it with different picture and charge more money.just think to “one of those beautiful japanese hand fan” with master chief picture on it or master chief head on arnold bare body(just upper part!).and in next E3 instead of saying “games talk” you could say fan&fun
hey M$ it works BELIVE!!!!!!!!!!
As a consumer this is completely unexcuseable. I am glad I didn’t buy an Xbox 360 when they first came out. I was a large xbox fan, owning an Xbox1 and over 80 games. It’s a shame that they didn’t but the effort into quality like they did into the first xbox (man that think was a tank, in a good way). I think Microsoft rushed the 360 just to be the first one out the gate, but it looks like this will be a major setback in they’re efforts on the console wars. I believe that in the long run, the PS3 will have much more sales and that even the Wii will outsell the Xbox360.
A 3 year warranty is a good start to own up to their mistake, but when customers that get their systems repaired and return have their unit (sometimes a refurbished on that wasn’t their own) get the same error again, it’s useless.
BELIVE!!!!!!!!!!
me:hi MICRO$OFT We are tired of red ring of death(are we?).plz put one of those beautiful japanese hand fan in the games pack so we could play halo3 for 5 minute then cool our console for 10 minute then play 5 minute cool it down 10 minute play 5 minute cool it 10 minute play 5 minute Kaboooom!
shit i’m gonna buy another console and another copy of halo3.
unidentified voice:hey but your game is still usable.
me again:i know it but i think i need more than one of “one of those beautiful japanese hand fan” to cool this volcano(does your ps3 has the power of a volcano?)
hey M$ you could even paint it with different picture and charge more money.just think to “one of those beautiful japanese hand fan” with master chief picture on it or master chief head on arnold bare body(just upper part!).and in next E3 instead of saying “games talk” you could say fan&fun
hey M$ it works BELIVE!!!!!!!!!!
Nevermind a recall - writing lessons would be a good tip.
Lack of games on PS3? A few months ago, definitely. But now, there are actually plenty of games.
Each system has had a few good exclusives, but most of the big releases of the past few months have been on both 360/PS3.