Today My Microsoft Xbox 360 Has Red Ring of Death: Glad own Sony PS3 & Nintendo Wii
Filed under: Gaming, Xbox 360 | By: Daniel
Posted on: September 19, 2007 | 76 Comments
After I wrote on the 29th of August about ringing Microsoft about my Xbox 360 and trying to get them to replace before the “red ring of death” problem happens, as they said no I left it on for hours and the 360 did not go wrong.
After that test I believed that not all Xbox 360’s will get the 3 red lights, I thought it was just some that will (Microsoft changed my mind).
Today is the day I got the 3 lights and so called red ring of death, and that was after not having the console on for 2 days and then turning on for 10 minutes it died.
This proves to me that ALL XBOX 360’S will die, they sold me a product that is faulty from day one and will only replace when it goes wrong (they know about these problems and 3 years warranty is just not good enough). Maybe newer ones will not get this.
Who thinks Microsoft should do a Global Recall on all Xbox 360’s?
Forget about writing comments saying (they will not) I know this, but it makes me laugh how Microsoft are allowed to get away with selling a console that has hardware faults…just shows what kind of company they are.
I love the Xbox 360 and the range of games, but the company puts profit and money before the customer and they know they sold us all faulty goods.
Following the 40 minute phone call to Xbox 360 support a month ago (before the problem happened) where I said in my last post “In short they will only repair the 360 if I get the 3 red lights (even after telling them it sounds like a tank and gets so hot”.
So now they will collect and fix for free, but you tell me is it right for them to sell me a product with hardware problems from the start and not recall it?
We as the consumer have to have all the hassle just so they do not lose money; I wish a higher authority would step in.
It was interesting what people said a month ago before this problem happened to me: here
Papalazarou said:
Well unless YOU have the three red lights, they’re not going to do squat to help you for free. Repair time for each 360 can stretch to about 6 weeks, so they probably want to concentrate on repairing the ones that are actually dead as dodos.
And bca said:
Well, this is typical Microsoft procedure. Let the customer do the testing and find the bugs. Get a Wii or PS3.
Well I did get a Sony PS3 and a Nintendo Wii, but as I posted the other day (Lack of Sony PS3 games makes me get my Xbox 360 out) I went back to my 360 because of the lack of games on the Playstation 3.
Today I am now playing back on my PS3 because the 360 is dead…Microsoft you have lost another customer due to your attitude to put profit before ethics.
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This website is a mouthpiece for Sony propaganda. Everything Sony is good, while everything Xbox is bad. Look at the articles released and judge for yourself. The Sony connection is clear.
I know having to send the thing back is a bummer but…do you realize how whiny this makes you sound? You were eager to send it in when it wasn’t broken, and even tried to break it on purpose so you could send it in, and now that it IS broken and you can send it in… you’re belly-aching like a little girl? I don’t get it.
Be a man. Since it’s free, have the damned thing fixed. Or don’t. While it’s gone do something else. Or don’t. But shuddup already.
@Christian
Are you for real? Daniel wrote many of times how he viewed the 360 was better than the PS3. He even wrote a blog stating that he is back playing his 360 due to lack of PS3 games. It would seem more like he does not like PS3 than 360.
Daniel wrote this because his 360 died. How annoying is it to have hardware you know is not made well? 360’s have a hardware defect problem and Microsoft doesn’t care to fix it.
If you want to ignore the problems the 360 hardware have then you are a fanboy. It has awesome games and it’s online is just as awesome but hardware wise the 360 is crap.
To answer your question Daniel. I personally think a recall should have been made but it will never happen as that would spell the end of the 360. Microsoft isn’t bound by law or anything to do a recall since the systems are not injuring anyone so a mandatory recall doesn’t apply to them. Considering the 360 has the worst failure rate of any video game console ever is a problem that will not be fixed until the 65nm chips come out (yes the new 360’s with heat sinks still overheat).
Until 360 owner’s complain the 3 year RROD only warranty is not enough MS will not change anything.
3 year warranty, enough said. If it fails, they will fix it. No recall needed. This is not complicated. Unless perhaps you’re a PS3 fanboy.
So you guys who think paying money for a product (Xbox 360) that dies and they fix it for free is ok, you guys are fanboys.
I love my 360, I hate the fact that it has hardware problems.
I cannot see how your happy to buy a product and then have it break down, it does not matter that they will fix it for free.
It breaks, why sell a product that breaks…again for people that cannot read…I went back to playing the 360 for better games and chat in games, but now the 360 hardware sucks.
I guess people who do not understand, will when their 360 breaks.
Well most everything about the 3shitty is crap anyways, so who the fuck cares if this is sony propaganda!! The 3shitty is a CRAP console, and it is now BEYOND me how all u fanboys can keep praising and defending it after all it does is crash and burn on u. This isn’t a war about sony vs microsoft or America vs Japan, this is about what machine is better, and YES as we all know the PS3 is the better machine. So stop whining all fucking day long and deal with it!!!
I just got a brand spanking new Elite and it died after after 1 week. I didn’t even get to finish Bioshock and now i’m going to miss Halo 3!! A total recall would be a waste of time seeing as their new models are just as unreliable, it would seem that all 360s are destined to die.
I find all these articles regarding the so called Red Ring of Death quite interesting. Everyone knows there is a problem with some Xbox 360’s, but I must disagree with the statment that all 360’s have this problem as I know quite a few 360 owners and only a few have had the problem.
I myself have had a failure, but Microsoft was very good and I was only without my xbox for about a week and have had no problem since.
There was always going to have problems, they produced a very good console quite cheap. Would you have paid an extra $100 for a better built console ( I think not ). Look at Sony they are in a very bad place at the moment because they took the extra time and added the extra money to produce a console, which is not better just made a little better. I also have a PS3 and have not played for more than 20 hours on it as there is no games.
Just let me say one last thing, do we believe that the RRD is a mistake, look on ebay and see how many consoles that have been modified are being sold and have the RRD. I had a PS2 and Xbox 1, both were modified but I will not be doing it to my Xbox 360 …… maybe they are cleaver then we think…
Just to add, John I don’t think you realy own any consoles as what you say is total rubbish. I own PS3, Xbox 360 and a mid range PC. Games are everything to a “Games Machine” and the PC and Xbox are light years ahead of the PS3. I can here you saying “But the PS3 has only been out 10 months”, which again is rubbish. (No Games = No Fun) and thats the point, the PS3 does not have the time, in 2 more years there will be a Wii 2 and Xbox 720. Its a shame because we really need a third stronge console…
@Chris
I agree with most of what you said, apart from the fact that I would be happy to pay another $100 for a console that did not break down.
And I still think that all 360’s will get the RRD. I thought mine would not after my brother’s did, but now it has after just being on for 10 mins.
I, sadly. though that my 360 wouldn’t breakdown like all the others but, it did.
It really unfair for Microsoft to make a faulty product and do nothing about it I bought a new 360 and that, too, got the RROD.