Microsoft admit 11.6 million Xbox 360’s have defect, but no global recall
Filed under: Gaming, Xbox 360 | By: Peter Chubb
Posted on: July 13, 2007 | 34 Comments
It now seems as if Microsoft’s day has just got far worse than that of Sony, as Microsoft has now publically admitted that not some but “ALL” of their Xbox 360 games consoles have a design defect which could lead to a terminal failure. However they still refuse to issue a recall.
Sony have been worrying about low sales of their Playstation 3, but I bet that that was all Microsoft had to worry about. Robbie Bach from Microsoft’s Xbox360 Division has refused to elaborate on the exact issue of the failure, but many believe that it is down to a dodgy thermal design management this leads to poor heat dissipation, what then happens is a component failure.
All of the 11.6 million Xbox 360’s which have been sold have this defect, but the strange thing is Microsoft has not issued a global recall. However they have extended the warranty on the consoles from one to three years.
Are you happy that Microsoft has extended the standard warranty, or would you welcome a recall?
CLICK HERE to keep updated with the latest news, share a comment or problems with products and services. Follow us on twitter or read more news.
ahahahahahahaha its funny becase ive watched all the 07 conferences and in the microsoft one he boasted how much they sold, thats because millions of people have had to buy more than one 360…
You can not just come out and say all the consoles have a defect and then do not offer a recall or refund. I mean, honestly, any other company would be sued and made to fix the problem, but up until now nothing on such a scale as happened. Fingers crossed that the EU board of products will force Microsoft to offer a mandatory recall of any Xbox 360.
RECALL or my friends and me will NOT buy HALO 3.
i sooo angry!!!
i buy a NEW xbox and it crash… then microsoft send me a USED, very bad used or refurbished xbox that eventually crash again.
i want a NEW xbox, not someone used defect xbox 360.
i love halo but we WONT buy it until we get a warranty that the NEW xbox wont crash, we will instead wait for halo 3 PC version.
Global recall! It´s the only way now. This issue has been known for almost 2 years now and MS ignores the problem and tries to patch it with pathetic warrenty extensions.
“Microsoft has now publically admitted that not some but “ALL” of their Xbox 360 games consoles have a design defect which could lead to a terminal failure”
Source link Please.
I won’t beleive it till I see it… & even if this was true, They extended the warranties to 3 years, so it’s not like they are doing NOTHING! beggars cannot be choosers… They are refunding people that paid for repairs… You all act like the bankteller cashed you check, then beofore giving you your cash, clock out & went home - with your money…
Sure the waiting sucks (I know, cause I’ve been through it) but don’t scream bloody murder when they’re fixing it, or should I say appropriatley addressing it
There’s an idea - wait to buy Halo 3 until the PC version comes out. Exactly how is boycotting one MS system (xbox 360) effective when you’re supporting another (Windows Vista - similar to other new releases, you can bet it will only work with Vista)? If you want your voice heard buy a PS3.
I think within a year or so, ALL XBOX 360S will have new hardware and work fine.
OR, Microsoft will create a NEW, next gen console and the 360 will be obsolete.
What do you think?
I’m going into town next week to buy a 360. But all I’ve been hearing are these defects!I don’t care how long the warranty is, the could make it ten years and it won’t change the fact that were screwed anyway. And a recall this late is pointless. Microsoft needs to solve the issue, then mass produce the “revised” xbox 360 to replace the defective ones currently in stores. I believe I’ve made my point…
–xbox360repair.biz–
i think the second.
microsoft consoles usually only stay in market 3 years and then they stop suporting, manufacturing and selling it.
i guess the xbox 360 succesor will be anounced in E3 2008 and go to stores christmas same year…
what i dont know is if anybody will buy the new console, 100% of xbox 360 early adopters regret buy them.
–M. Wicket–
“(I know, cause I’ve been through it)” and you are happy with how they are addressing it… many xbox 360 spent more time in microsoft hands that in their owners, who pay for a quality product that should last years, not weeks.
Sony recall millions of batterys when less than 10 got fired.
Microsoft have millions of crashed xbox, what they do?
“so it’s not like they are doing NOTHING! ” well, to my eyes they are doing NOTHING.