Microsoft Has 1 Week to Respond to Xbox 360 Scratching Problems
Filed under: Microsoft News, News, Xbox 360 | By: John
Posted on: June 2, 2007 | 19 Comments
This is old news that the Xbox 360 has been scratching discs and Microsoft has promised to look into the problem, but what is new news is the fact that the European Commissioner for Consumer Affairs is not happy.
Meglena Kuneva (EU Commissioner) has gave Microsoft exactly one week to respond to the problem of the 360 damaging media and to detail how the company has handled the bad DVD drive situation in the Netherlands.
Microsoft will also have to tell the European Commissioner how many complaints have been received.
If things go from bad to worse it may come about that the European Commission force a recall of the Xbox 360’s in the Netherlands.
It is all resting on how Microsoft handles this problem as they could end up in legal hot water.
If you own a 360 that scratches discs then please leave a comment.
CLICK HERE to keep updated with the latest news, share a comment or problems with products and services. Follow us on twitter or read more news.
!!! Thats the reason for the high game attach rate per console, many have to buy the same game 2 or 3 times.
i could not finish gears of war, cause my xbox 360 scratch the disc before i finish it.
i dont care if they change my xbox for free (i doubt it) it already angry me, i will spend time and effort shipping it, making calls (not to friends but support, so no very happy calls) and will lost many weeks of play waiting for the new console (hope they send me a new one), if anyone have no problem and are happy sending 2 or 3 consoles for replacement, they just are morons.
i never need send my tv, microwave, toaster, mp3, etc for replacement, what the hell microsoft is thinking, thats not normal, damn policy of selling crap and fixing it with patches or replacements, better sell something with qulity control.
None of you $ony fanboys even own 360s, why don’t you go and play your favorite folding@home game.
Wow,
there’s lots of Sony fanboys here pretending to own 360’s, nigel’s the funniest one though, lol what a loser.
I purchased a 360 at launch here in the US nearly 18 months ago. It broke down within the first two weeks. MS sent a replacement which broke after 2 month and ate two games. 3rd times a charm right? wrong, that lasted 4 months. After receiving the 4th unit from microshaft I gave up and sold it. I know own a ps3 and wii and couldnt be more happy.
Its obvious microsoft rushed this console, now day after day its still happening to 360 users. I will never buy a shoddy ms designed product again.
3-5% defect rate my ass, more like 40-55%. A recall is definately in order.
Im a sony fanboy for good reason, and your all complaining about it.
i have had 4 friends i see daily buy 360’s from launch and for a year while i was waiting for the PS3, one mate sent back four and still has problems, 2 have only minor niggles and are yet to need returning, and the fourth was sent back 3 times before the PS3 launch and 2 times since.
most were returned without fixing the prob or having a different problem.
you get what you pay for! Unless you pay microsoft
Playstations dont break because their is no good online to put the console to the test. Us Hardcore play till it breaks and then buy another one.
my 360 made a lot of minor scratches on my games and it turned really bad my last game was gears of war i play for a week and and then stop reading it
my xbox xcratxesh my gta iv i cant play it anymore
im playing online and suddenly i get the “disc is unreadable” message. i remove the disc and found a scratch on my modern warfare 2 disc. this was not the only time my disc was scratched, i thought my game was fine but my l4d disc was scratched and i didnt even know.